Angara
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ABOUT ANGARA Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color. We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you. Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list. Shop Engagement Ring Shop Wedding Ring Shop Pendants Shop Earrings Our Story WHY SHOP WITH US We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices. Ethical Sourcing Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices. Customizable Designs At Angara, you can easily customize every one of our pieces, just the way you want. Exceptional Craftsmanship Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques. Guaranteed Authenticity All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence. Easy Pay Installments Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans. Free Express Shipping We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free. Free 30-Day Returns If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund. Lifetime Warranty Every piece we handcraft for you comes with a free lifetime warranty.
Reviews 706
June Morrison
Jul 18,2024This company offered 12% off for being a new customer so I signed up. There was a sale on offering 10%,off so I actually only got 2% off for signing up. I feel a bit mislead. I see that Angara have claimed that they "reached out to me" by email. They haven't.
Angela OSullivan
Jul 16,2024I have spent weeks comparing rings, stones and companies. I kept coming back to Angara as they have easy to use website where you can customise your product. Clear information and trustworthy returns process. The lifetime warranty means rhodium plating for white gold is included and is done in Australia, where I am based. Customer service was excellent too as they knew what they were talking about and could advise.
Beth Palmer
Jul 06,2024UK residents do not use Angara especially if purchasing an engagement ring from them! My fiancé purchased my engagement ring from Angara March 2024 and the diamond has fallen out after less than three months. Angara are putting the blame on us saying it is “impact damage” but the ring has been well cared for and not damaged in the slightest. They have not inspected the ring in person to come to this conclusion, it’s just the easiest way for them to pass the blame. They are requesting £650 + tax + shipping to have the diamond replaced. I have taken the ring to a repeatable jewellers in the UK and they have found no damage to the ring and the prongs are very much in tact. Whilst examining the ring they noticed one of the prongs being much thinner than the others hence in their opinion this is a manufacturing fault. Angara haven’t even assessed the ring before quoting us a repair charge. The customer service is appalling and insulting. Do not spend good money with this company who take no responsibility for their faulty products.
ANNMARIE DEVINE
Jul 04,2024I can’t praise this company highly enough, prompt, efficient and the honest.I had ordered from another company who certainly didn’t meet any expectations, the order was wrong I had to wait 9 weeks and when the ring finally came it was like something from a lucky bag.
Louise vaughan
Jul 01,2024Replacement ring, not what I expected. I purchased the same quality ring to replace my broken one. But picked 'vintage style' this time. Colour of the tanzanite is lighter, which made me question if I was sent the correct quality of ring. Contacted customer support and received a quick reply, that this was a different batch of tanzanite from my original purchase in 2020, and to expect a variation in colour when it's a natural stone. Angara, you should change your 'examples' online, accordingly. People choose their quality of ring by viewing what it would look like. I'm disappointed my new ring looks no where as nice as my first ring. Rather misleading and very disappointed. I'm considering getting my old ring fixed because of this.
willyg78
Jun 26,2024Purchased a custom Emerald Pear engagement ring from Angara after being disappointed by another company. The timelines were tight as we are due to go to Italy where the proposal has been planned. Angara have delivered not only a stunning piece of jewellery, but also within their delivery estimate. Had a number of calls with Customer Services to let them know the urgency of the package being delivered on time, I was assured it would be treated as urgent and delivered with priority postage. Thank you so much guys for your patience with me and for pulling out the stops to get this turned around quickly with no reduction in quality. I especially like the presentation box, and of course the free gifts 😉🙂
Pamela Hyder
Jun 25,2024Receiving my new ruby and diamond ring today was a sheer delight! It was so exciting opening the gorgeous outer jewellery box .. only to be stunned at how beautiful the ring itself was .. all lit up in its own ring box. It fitted perfectly and is definitely a stunner! I’m so glad I decided to buy through Angara after researching a number of different online options. It arrived in the UK within 9 days …also impressive. Customer Service Manager, Nash, was also fabulous in helping me with a query. Don’t hesitate to buy from Angara you won’t be disappointed!!
Nassim
Jun 24,2024Angara customer service is top notch from the odering process all the way to after the order is completed. I had to return a ring to be resized, spoke with a lovely lady, Pearl, that guided me though the process. She was very nice, polite and knowledgable. The whole process was quick and painless. Thank you for your help and I will be a returning customer for sure
Zannah Mathieson
Jun 23,2024Order was delivered very quickly. Good communication from the company. Great quality product as well as proper packaging to protect it, along with the beautiful presentation box.
Miss Fairhurst
Jun 08,2024Excellent experience with Angara. They answered all of my queries politely and patiently, if they were unable to help initially, I was forwarded to someone who could assist. Both Ankit and Barbara were very helpful and responded promptly. My engagement ring arrived and I absolutely love it. It’s the most beautiful piece of jewellery I have ever seen and I look forward to many happy years of wearing it. Thank you to everyone who helped at Angara.
Suzy Hall
Jun 03,2024It’s my 30th wedding anniversary this year and my husband is sadly terminally ill I wanted a special replacement wedding ring as my original no longer fits , my ring arrived today and I’m absolutely blown away it’s absolutely stunning and beautifully packaged in a box that lights up as you open it , I also received a beautiful pearl pendant free with my order which is also beautiful, thank you Angora for such a special piece of jewellery which I shall treasure and for your amazing customer service
Abat Ko
May 22,2024I ordered an amethyst ring stone. I bought 3.5C and Best quality. It arrived but the quality is awful. It's very dull and very light. I paid more than $600, but not worth it at all. It's either fake stone or the worst quality of it. Don't waste your money. I wish I could send a picture and see how dull the stone is. I clean from time to time but cleaning never helps. Updated Review They sent me a shipping label for cleaning. It took so fast for them to ship it back to me and I am quite happy with the result. It looks so much better compared to when it arrived at the very first time. I will give them 4 stars for being such great with customer satisfaction.
Kerry Clarke
May 16,2024My fiancée bought a ring for me at the end of August 23, he proposed on the 2nd September 23. At the time I was pregnant and barely wore my ring. I started to wear it recently, I'm very careful with it and take it off every night and place it back in the box before going to bed. On Monday afternoon the whole head of the ring came off, I contacted Angara straight away who told me I needed to pay £125 to have the ring repaired. I challenged this and they're sticking with it. I am extremely upset, it appears the ring isn't fit for purpose. I thought a ring that's meant to be impeccable quality should last a lifetime and surely it should be in warranty still? Its not even a year old and hardly been worn, now I'm concerned if it is repaired will it keep happening. The only thing I've been offered is for a postage label to be sent out to help me return it. I can see on here that others have had similar issues.
Donna E
May 13,2024Received a Diamond eternity band on January 2024 that had already lost a stone. They are requesting $120 for repairs for a ring only 5 months old. They don’t stand behind their products. What will I do if the stones continue to fall out?
Teddy
Apr 30,2024Oh what a day. Ordered our rings with sufficient time before the wedding. I was told to get our fingers sized in a jewellers which we did and placed the order. When they arrived within two weeks, mine fell off my finger and my partners was made too big according to a sizer. We were offered our one free re size plus one extra for the fact the ring was made incorrectly. I purchased my own finger sizers and sent the sizer with the ring back in the box. The next set of rings arrives within 10 days my partners perfect but mine now too small to the point my finger went purple. Spoke to customer services and explained how is this happening if I did exactly as they asked and got my finger sized and it’s now wrong twice. I was told I would get a call from Barbara Stein the customer services manager who is a jeweller. 30 minutes later I got an email from Barbara explaining the thickness of the ring can effect the size and I should get my finger sized at a jewellers. AGAIN. When the returns label was finally sent, I was advised by Barbara it would be a £100 charge for the resize despite the fact I explained I followed their guidelines. Had my finger sized by a professional, and by myself also them acknowledging thickness makes a difference but I wasn’t told that. After a heated conversation Barbara finally waived the fee understand at this point we were going to potentially be married in two weeks and said they would rush it through. I felt heard and understood. I emailed Barbara asking if there was an ETA. it will be dispatched by the beginning of next week. I emailed Barbara again, it will be with our uk office the beginning of the week. (I get married on Monday). Emailed Barbara very concerned explaining I told you I get married on Monday. Does this mean it won’t be hear on time. I have since had no communication from Barbara and my ring was in fact not here for the wedding. I contacted Angara again on the chat asking for an ETA. The handler told me my ring was arriving Tuesday and if there was anything else I needed. This was after telling her it was my wedding day. At this point I became incredibly frustrated and said “an apology would have been nice”. You tell me you are delivering my ring the day after my wedding and I have to prompt for an apology. Disgusted. Thank you Angara for ruining a huge day in my life. I sincerely hope you do better next time and as an online retailer, fix how you size your rings and come up with a better process. I suggest sending sizers of varying thicknesses to account for the problem.
Stephen Hinchcliffe
Apr 30,2024I received my heart shaped emerald drop earings today they are for my wife's 20th wedding anniversary, I am very impressed there is a light that shines on your jewelry when you open the box it is a real ta da experience I got the better class of emerald earings and they are fairly clear as per picture. I'm sure my wife will love them .I will more than likely purchase more jewelry from Angara.
JT
Apr 28,2024I was looking for a special ring for my wife for our 40th wedding anniversary. Angara worked with me and answered all of my questions. I’m a very tactile person and was nervous about purchasing something like this on-line without being able to hold it and look at it, but I really couldn’t be happier. The ring was more striking than the photo online. Yes, I will purchase from them again.
Nina Nguyen
Apr 24,2024Excellent customer service. Very fast reply and prompt response. Have nothing bad to say abt the customer care
Scott J
Apr 22,202409/12/24 Edited to show that this has now been correct, they sent me out the correct ring i ordered after a lot of lengthy emails back and forth. I bought a ring through Angara, i specifically chose the Heirloom Quality on their page, the order was confirmed, but i received their lowest quality ring, after contacting them i was told that it was my error, i don't even think they ever admitted their mistake and they have not offered to replace it with the correct quality ring, just return it for a refund (which i cannot do now as it was ordered for a specific date like most jewellery). They have made me feel as though i was wrong and refuse to accept emails proving i had ordered Heirloom quality, i just wish they would do a direct replacement of the ring received rather than trying to pass off lesser stones as real quality. I'm really disappointed and wish i had another way to resolve it, but warning others is the only way now unfortunately. They have now responded saying it is in black and white...then why do i have an email showing i purchased Heirloom quality? i'd love to be able to add the image in here but i can't unfortunately. Barbara - If there is no error then please explain the email? this just shows that you are not able to admit problems when they are there.
Angara UK, LTD 63-66, Hatton Garden, Suite 13A, EC1N 8LE, London, GB
https://www.angara.com/uk-en/?utm_medium=company_profile&utm_source=trustpilot&utm_campaign=logo_click
Shaylee Sheean
Jul 18,2024After my husband buying my engagement ring from Angara I bought my wedding band to match. Ever since purchasing it ive had nothing but problems, first I was sent the a ring with a thinner band than ordered. After 7 months a gem fell out but the prongs were all still in place, which I had to pay to replace. They send a new ring instead, after 2 weeks of getting the ring back one of the middle prongs had snapped off which was repaired for free. Once I got my ring back only to find that they had set a thinner gem into it which is now cracked. On top of all this they would like me to pay for anther gem. I have taken my ring to professional jewellers whom know that there's not enough room for a normal size stone. I have sent emails only to have late replies saying that I was causing too much wear and tear to the ring