Angara
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ABOUT ANGARA Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color. We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you. Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list. Shop Engagement Ring Shop Wedding Ring Shop Pendants Shop Earrings Our Story WHY SHOP WITH US We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices. Ethical Sourcing Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices. Customizable Designs At Angara, you can easily customize every one of our pieces, just the way you want. Exceptional Craftsmanship Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques. Guaranteed Authenticity All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence. Easy Pay Installments Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans. Free Express Shipping We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free. Free 30-Day Returns If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund. Lifetime Warranty Every piece we handcraft for you comes with a free lifetime warranty.
Reviews 706
Ayesha Mangera
Dec 02,2023Within 4 months of buying an expensive ring, and wearing it only three times for very short duration, the ring broke! The actual ring was much more fragile than that advertised! They wouldn’t give me an option to buy another more durable ring, and told me after this short duration I cannot return the ring for a refund! The ring was repaired but I can’t wear it, as it doesn’t fit and it’s too fragile to wear! Customer service were most unhelpful! I warn people never to buy from this company as they don’t honour our Australian statutory Rights! Wasted just under $1,500.
Matthew Lyne
Nov 26,2023For a birthday present I ended up spending more with Angara than other jewelers due to the amazing reviews suggesting top quality. Unfortunately the necklace chain snapped within 2 weeks randomly. After contacting Angara with proof, I was offered an exchange or refund but this meant asking for the gift back and sorting out postage. Disappointing considering the premium cost. Update: Thanks to Barbara for getting in touch and sorting a replacement necklace. No issue at all with the new one!
G S
Nov 23,2023* please note Angara customer service reply is an edited response i received by email* Very unscrupulous. My husband bought me an expensive platinum necklace with pendant that constantly spins around and the chain tangles where is can be adjusted. I contacted Angara some months later - this was within the first year then over the last 2 years wanting a reply and for my experience to be seen by others. They stated I could buy another necklace because what my husband had bought was the pendant. Trustpilot then removed my review despite my sending proof of purchase to them. BUYERS BEWARE! We don't have the order , you have our address where the item was sent and I have a photo of the 'guarantee'. I've tried to let this go but it sticks in my throat that genuine reviews are removed and show this company in the wrong light. * I have been contacted by a Senior Sales Manager who highlighted my query had well and truly exceeded the 30 day return policy. After being told what happens when a person wears a necklace I was advised: "he purchased the pendant and the chain is free". That really does speak volumes about the companies approach to customer service which I can only describe as bullying and brow beating. Thank you for the clarification Barbara, we can feel much happier about this disappointing purchase and your unprofessional customer service. * in response to the below: Good evening Barbara, Thank you for sharing your perspective with me. As the customer I will share mine with you. Your schooling as to how/ why people adjust their necklaces is both condescending and unnecessary. The necklace was a gift from my husband, as such I wanted to be happy with it as was. It was only with time I became frustrated with how the pendant and chain became tangled and thought I would no longer wear it. I then felt aggrieved at the price he paid which was when I contacted you. To then be told what my husband had bought was just the chain then later just the pendant; added insult to injury and I would suggest this is an 'issue' with this necklace and pendant which is why your replies are as is. As a company how you chose to deal with such enquiries is indeed your prerogative; what I feel is important is your potential customers are aware of this...I keep the chain on all the time, storage isn't the issue. To actually sell this as a pendant with free chain speaks volumes about your company. This then provides you with the basis to argue semantics with the people who purchase your merchandise. Reply I received = Let's back up. Did someone tell you that your husband only purchased a chain? That is not true and actually more complicated because he purchased the pendant and the chain is free. We always provide a free chain with our pendants so that it can be immediately worn. I apologize most sincerely if I came across as condescending. That was never my intention. I sometimes test the necklaces . When I am sitting straight and don't move around..the pendants don't move. However, with normal movement when I bend to pick something up or do any kinds of not rigid sitting movements...even my personal pendants move and can flip or need an adjustment. It will also relate to if it is on my skin or over clothing. I do have one idea for chains twisting when we store them. Is the real problem the chain getting tangled when you take it off?? That is a whole different story. Don't laugh--this works. The secret to how to keep a chain from tangling is a simple drinking straw. Just open the necklace and thread the chain through the straw. Close the clasp at the top, and put the straw in a toiletry kit. The straw will keep the chain from moving too much and creating knots.
Fraser
Nov 07,2023Nash was exceptionally helpful in helping me make changes to my order and sent me all the relevant confirmation emails I required. Would use Angara again. 4/5 stars only as I am yet to receive my order
Ryan Gailey
Oct 23,2023These guys were amazing. Range, service, delivery, quality, authenticity. All the things to give us confidence of ordering through Angara again.
Mark schultz
Oct 12,2023Wonderful supplier with the most awesome selection and support staff very helpful. Will be purchasing all my Jewlery from this company.
Lawrence Cullerton
Oct 02,2023My girlfriend was so happy with the ring I had bought her. When she opened the ring box it activated a light inside that shined on the ring showing its sparkle. Ring inscription, scented giftbag, A gift for shopping with Angara, all of these add-ons without any additional cost. The price of the ring was great value also! The customer service team have been so personal and helpful through the entire process.
Greg Pointing
Sep 28,2023Angara Australia nope it's Chinese ordered for a wedding anniversary and missed the date of delivery as it still in China should of stayed with a local Australian jeweller. Very embarrassing not having a milestone wedding anniversary present.
Mr Cook
Sep 19,2023The service was exceptional and I cannot fault their speed and tone of their responses. Anna was on hand to deal with any issues and to say the ring is fantastic. The attention to detail, including the packaging reflect the highest quality.
Loretta
Sep 16,2023What an awful experience I’ve had with this Company. I bought my wife a ring from her the blue topaz, her quality of jewellery is very high and I wanted something exceptional. I ordered it early as it was for her birthday late August. It arrived and looked fine, first time she wore it was great , then the second it looked duller, by the fifth time it was dull and cloudy and looked like a cheap ring from Argos! I reached out to customer service and they said I was slightly outside the return date , all they done was start explaining how to clean it which we had sone before the photo below!! The issue is there is a gap behind the stone and the setting which is causing the cloudy appearance . I reached out to them again and got a lecture about the agents degree and how knowledgeable she was on stones. However it’s come to light there’s a fault with this setting and even steam comes behind it maybe she was off that day at University If I sent it back for them to clean it them after the second time wearing it will cloud over again . If you buy from this company ensure you check it carefully as they will do anything not to refund you and the best they can do is clean the ring !! What a waste of over £600 ! Edit - the reply is rubbish . I shouldn’t have to clean my ring after every wear- it’s a bad design and this company is all about the money nor customer satisfied- go elsewhere
General Proudfoot
Sep 14,2023The product was of excellent quality and had awesome craftsmanship. Shipping was swift and the Sapphire was beautiful. The recipient was thrilled and loved the gift. With a promotional discount, it was more than I could originally afford. I will buy from Angara again, any time I need a quality piece of jewelry. Good work, keep it up!
Alan Mckellar
Sep 06,2023Scott Miller
Rhys Jones
Aug 26,2023I needed the ring very quickly as I am going on holiday on Sunday. I emailed Nash Jones who advised that he would ensure the ring would be delivered and true to his word I received the ring yesterday, 2 days before the original delivery date. The quality of the ring and packaging is second to none and I would recommend using Angara to anyone.
Steve Tappenden
Aug 07,2023I found the site helpful and easy to navigate
Holly O'Brien
Aug 03,2023I lost a small stone in my engagement ring and contacted them about getting it replaced. Nash Jones was incredibly helpful and kind and the jewelry offered to replace the missing gem at no cost and even cleaned it before sending it back! Reply times from costumer service were prompt and the whole process took all of a week. ⭐⭐⭐⭐⭐👍👍
Alisha
Jul 31,2023I was delighted when my necklace from this jewelry store arrived exactly as described and beautifully packaged. The fast delivery made the experience even better!
Jordan Kaas
Jul 27,2023Oh my word!!!! These guys have the most fantastic and helpful customer service team I've ever had the pleasure of interacting with. I have had a few minor issues that I unfortunately have been emailing their team about a bit too much but they have been so incredibly helpful. Massive shout out to a gentleman by the name of Adam who has sorted out every one of my annoying queries and minor issues. I have to get my fiance's ring resized, which I'm still having to sort out. But the ring we've received is absolutely beautiful and blows my expectations of what I expected out of the water.
Justin Poor
Jul 26,2023The quality and workmanship of the ring I purchased for my wife for our 25th Wedding Anniversary was stunning. Not only that, the wonderful gift box that lit up the ring upon opening was magical and beyond expectations!!
Ian
Jul 25,2023After months of researching engagement rings online and in shops I eventually put my trust in Angara. Their website was very helpful and easy to use. I selected the ring and it arrived without delay. The ring was engraved beautifully and presented in a light up box that unfortunately died when the time came to propose (not Angara's fault). The ring also arrived with a free gift which was equally stunning. My only disappointment was the hand written message I requested written on a presentation card. My hand writing is poor so I appreciated the service, however, the hand written message I received was no better handwriting than my own! Overall I am really pleased with the products received and the quickness of the service. Thank you.
Angara UK, LTD 63-66, Hatton Garden, Suite 13A, EC1N 8LE, London, GB
https://www.angara.com/uk-en/?utm_medium=company_profile&utm_source=trustpilot&utm_campaign=logo_click
Kim
Dec 03,2023Update - 1 month later. STILL FAULTY!!!! The ring was "repaired" and sent back to us with a new gemstone but today the gemstone has again started to come loose and is moving about within the prongs. This is clearly a faulty ring and will keep happening. Emailed Customer Service today as we would like a full refund. Don't bother buying a ring from this company - use a local Jewler instead! My partner purchased my Engagement ring in September and the main gemstone has fallen out. Not had it 3 months and it's unwearable. I'm absolutley devastated. We have emailed, sent images, sent messages on Facebook and no reply - very upset.