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Operating from the heart of London, Angel Recovery has been established since 2009 and we have strived to establish ourselves as a reliable and reputable service provider. In 2011 we achieved our ISO 9001: 2008 quality management certification and PAS 43 accreditation. All our members of staff are well experienced within the motor trade industry and have been trained to deal with the most difficult of circumstances that can arise on the road. Breaking down or being involved in a Road Traffic Accident doesn’t usually occur with a warning of any kind. So when you do, we understand how stressful it may be. That is why our priority is to keep your vehicle moving whether through roadside assistance or recovering your vehicle to your selected destination within the UK. We are an automotive solutions provider and can arrange for all your motoring needs. Our partners include The AA, RAC, LVE, Allianz, Call Assist, ARL, Auto Home, The Mansfield Group, Nationwide, Autohome Assistance, Britannia Rescue, National Breakdown. We also work with many more recovery services and providers
Reviews 50
Abdurahman Ibrahim
Jan 23,2025I would like to forward my deep appreciation and gratitude to the excellent professional service I have received from Mikail and Huseyni. My car was recovered to Vauxhall garage in east London by Angel Recovery on last Saturday. Both guys have been out of this world for their coordination and determination to get the car out of an awkward parking place. We couldn't move the electric car so they had to use every tool in book to get it to the truck. Not to mention the harsh cold temp at night. Thank you so much. Very happy and grateful. Abdulrahman
RJC
Nov 13,2024A similar experience of bad driving to 'hammershud' below. A company recovery truck driver dangerously tailgated x2 cars (at over 80mph), then made highly offensive gestures to them as he overtook. Finally, he forced his way into traffic on the off ramp at the last minute. Highly dangerous and a VERY bad advertisement for their company. VRN: MH73 NGX, DTG: 11.33hrs Sat 9 Nov, Locn: M40 (Oxford ring road). Having once run a transport business, I'd have sacked this driver on the spot if he was one of my employees. They need to get a grip before this fella kills somebody.
hammershud
Oct 31,2024Was dangerously cut up by one of their recovery trucks driving like a nutter trying to save 2 seconds. Had on dash cam but couldn't get clear number plate so police cannot action. Drivers like this have a habit of driving dangerously, so I will report if I see again. Avoid if you don't want your vehicle put at risk by drivers like this!!
Eva Samuel
Jul 08,2024My tyre burst after going over a pot hole. I had run flats so was very confused. I Used angel through AA, Mustafa was amazing he came quickly and was very knowledgeable with the information he gave me. I’m a women who’s tyre burst at 1in the morning, mustafa was so kind and friendly made me feel very safe through out the whole service. I can’t recommend him enough. Ever recovery guy should take note on his customer service, impeccable. Thank you!
Callum Davies
May 17,2024Like another customer mentioned they exploit their workers as much as possible. Ron seemed like he was the mechanic but then I found out he was the manager. Mo seemed like a nice and polite person to speak with while Ron behaved unethical. Some of their merchandise break faster than others. Sliders are a complete waste of money.
Simon Davis
Mar 13,2024I had a totally flat tyre at home and Kwik Fit could not arrange a call out for anyone to come out for FIVE days. Angel Recovery came within two hours and were supposed to take my car to Kwik Fit but Rashid from Angel Recovery told me that he thought he could fix the tyre. Within half an hour he had fixed the tyre and pumped it up to the correct pressure. What Kwik Fit could not do for five days, he did in a couple of hours and I am so grateful for the time and hassle he saved me. Could not recommend them enough!
Carolyn Gibson
Jan 29,2024I wish I could give zero stars. DO NOT DEAL WITH THIS COMPANY. Definitely never work for them. They exploit their staff. Keep 3 weeks in hand and when you leave you have to wait 2 months to receive it. Plus they will use any excuse to deduct money from your pay. They also have people working for them who have no experience in mechanics carrying out roadside repairs. This should not be allowed.
Ankur Banerjee
Dec 13,2023Had Ozzy Ali from Angel Recovery come along to fix a license plate that had fallen off, dispatched by Volvo Roadside Assistance. Since my car was parked at home, this wasn't an urgent assistance requirement. I agreed to wait 1.5 hours and the recovery vehicle arrived pretty much on time. Ozzy was able to get the license plates securely affixed without much issues and resolved in about 10 minutes. Appreciated the speedy fix!
Ricardo Granja
Nov 09,2023Racism is rife. Uniquely Indian company. Had same problem with company called CLS (Amazon supplier) where all the white people were replaced by Indians and even the manager, a guy from Ghana, excellent at his job was replaced by an Indian. This company is worse. They discriminate from the get go. And do not pay what they call training. Meaning you get out there and do the job but no pay. AVOID AT ALL COSTS.
Adrian Churchward
Jul 08,2023My Mercedes 260E broke down coming off the A13/A406 roundabout yesterday at 3pm, sudden loss of power. The AA arranged for Angel Recovery to be there within 60/75 mins. A breakdown truck arrived within 70 minutes and the mechanic, Sean, diagnosed broken clips/ties around the throttle cable. He made a temporary fix and kindly followed me home (about 1.5 miles away) to make sure it didn't happen again en route. First class service, efficient, understanding and showing care I'm in my late 70s.
Sarah Joshi
Jul 03,2023Very quick, helpful and informative - wonderful
Raid Almflh
Jun 22,2023They have a contract with AA , they took 3 hours to arrive , then they said that We can not take you to The garage, we will contact Aa to recover your car , bad service, do not trust
Ann Mac
Jun 03,2023They are liars and unprofessional people running a service. They took 4 hours to recover my vehicle. Whenever I call they stated they were 15 or 30 mins away. They kept my vehicle at their storage yard and left the windows and doors unlocked. They once again denied it, even though I had an app on the vehicle alerting me every hour that the window is down and the doors unlocked. When I complained one of their staff threatened to hang the phone up on me, which he did. I complain to my insurance provider and they tried to lie but the insurance company told them that they have access my vehicle info and yes the window and doors were opened. Terrible service and rude people. Wish I could give them a -10 ratings.
David McCracken
May 09,2023Jaheem very efficient.good service.
Asad Miah
Mar 26,2023Excellent customer service given by Romaine I'm very delighted with the service!!
stephen ryan
Mar 11,2023Further to my previous review I am still awaiting for an explanation for my 4 hour wait for Angel recovery to turn, up or should I say not turn up it seems that they have no concept of customer service , they only want to massage there good points but disregard there failures
Cri Cri
Feb 06,2023Great service, they put my caravan back on the road .
Doreen Menshi-Mwiko
Jan 18,2023Most greatful for the car rescue early this morning by Mark.He was helpful,kind and pleasant. I had been waiting for more than 2 for rescue by AA who later passed me on to Angel recovery. To my great relief and delight Mark arrived earlier by more then 40 minutes of the anticipated time.That is huge in freezing temperatures. While he sorted out my car he very kindly offered me to warm up in his vehicle.This was extremely helpful in restoring me to be able to drive home safely as my feet had all been very cold and numb. He quickly cleared the fault and prepared my car ready for me to drive off immediately by warming up my car and clearing the frozen windows. I am definitely most appreciative of this excellent service on such a stressful night.Thank very much Mark.
Ni a
Jan 18,2023Mark came to assist me with my car today and he was exceptional! He called me before hand to give me his ETA and when he arrived he was very friendly and went above and beyond with his customer service. He turned a stressful situation into a pleasant one. Thanks again for your assistance and advice today Mark! :-)
Katie Travis
Feb 09,2025David - my knight in shining armour at 2am this morning! David was professional, funny and made me feel at ease after a cold and stressful evening! Really appreaciate his help, kindness and his conversation - nice vibes! Great technique with getting my car in an awkward spot at the drop off too!!