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Reviews 301
Alex Holt
Jul 27,2014I ordered from their main web site after searching for the item I wanted in Google. The price was very competitive and the item arrive just 1 day later. Would use again very happy! : )
Brian West
Jul 25,2014Every order I have placed with Ark Pets Online, has been fulfilled in in an efficient and professional manner. If there has been a delay with a certain item, I have been informed from the outset and any time frame has been adhered to. Ark Pets Online are also price competitive and are first on my list to contact.
Shirley Munro
Jul 23,2014I bought a fogger which arrived and when plugged in didn't make fog!! AND the connector pipe had clearly been installed elsewhere....at a guess I would imagine it was a faulty preowned unit repackaged up and sent to me!!! I requested a refund and filled in all details for a refund, paid £4.50 p and p to return item and waited. I got an email stating there was nothing wrong with the fogger and as I had used it couldn't get a refund. They would return faulty unit to me at a cost of £3.95!!! This is ridiculous and bordering on fraudulent....buyer beware......I have lost £35 and the store now has the unit AND my money.....
Mrs Mary Mault
Jul 22,2014I have been using this company for a few years now, mainly for fish food and other pond items and have never had a problem, in fact their delivery service has improved. Ordered a 25lt bag of variety sticks last Tues morning and they were here Wed lunchtime! Can't get any better than that.
Anne R
Jul 21,2014I ordered an external filter for my aquarium on Thursday evening and it arrived lunchtime Monday. They sent tracking info on despatch and the couriers sent an email first thing with a 1 hour delivery time slot. Great price too and no extra for delivery. Delighted.
stealth12
Jul 18,2014This was my first experience using Arkpetsonline. After a quick google search for a certain item Arkpetonline came up as the cheapest (By far) on the net so I browsed their extensive and easy to navigate site also purchasing other items. My order was made around 3.30pm and was unbelievably delivered by 11am the next day. Super fast and free delivery also excellently packaged. I will definately be using them again and won't look anywhere else. Keep up the fantastic work Arkpetsonline team. Paul H.
phil
Jul 16,2014Best price I could find on net, free postage as above minimum order level and delivery within 24 hours. Excellent packing as well, and even notified what time it was to be delivered great will use again
Lionel Walden
Jul 13,2014I have been using Ark Pets for several years and have always had first class service and good prices.
James Crayton
Jul 11,2014Best price I could find on net, free postage as above minimum order level and delivery within 24 hours. Excellent packing as well. What more could you want??
Mr garry Beattie
Jul 07,2014Bought a few things from arkpetsonline.co.uk before going away for a few days holiday, i phoned first to see if it could be delivered on the day i got back, the guy at ark told me to put that info in the order form notes box which i did and true to their word, i got back and took delivery of the order, perfect. the price was a lot cheaper than other sites and i got a new customer discount too!. the parcels were well wrapped and everything was in perfect condition. what more could you ask for. thanx Ark! Finding it hard to navigate this site but here we go... Ordered an aqua one protein skimmer yesterday morning, this afternoon its purring away in my reef. great price and super fast delivery with an email to tell me it would me within an hour window. brilliant service again, 5 stars again Ark
Rita Braidwood
Jul 05,2014Cheaper than both eBay and Amazon, in fact, cheapest I could find anywhere and you earn discounts for future purchases. Delivery is superfast, too!
Craig
Jul 05,2014Second Purchase From Ark, Great price on Tetra Fish Food and free delivery that was quick with regular updates.
Sam Vimes
Jul 01,2014I checked Amazon and Ebay and a range of other suppliers, and Ark Pets Online were cheaper than all of them and I got free postage. I was amazed when the order (placed in the afternoon) arrived first thing the next day! Its rare to get a low price and superb service but Ark managed it! Great company!
Cliff Parsons
Jun 26,2014I've been using Arkpetsonline for six years. bought all my pond equipment from them. Always good service and there prices are great. I've not found cheaper.
Mr Drewitt
Jun 25,2014I have used ark for pond food for over a year, always fast delivery and always correct with good prices What more do you want
S James
Jun 24,2014I have placed several orders over the last year with Ark Pets online and have always found them to deliver a great service with speedy delivery.
Jim McCullie
Jun 24,2014I have dealt with Ark Pets Online on several occasions and they never disappoint me. I placed my order on 23/06/2014 at approx. 10am and received it today 24/06/2014 at 14:25pm along with 3 emails keeping me informed and able to track my parcel so that I don't have to sit in all day waiting. Also like to say that I live in Scotland so as far as delivery it is one of the best.
Mary Cartwright
Jun 24,2014Ordered Filter cartridges online Saturday 21st June 2014 - arrived Tuesday 24th June 2014. Very efficient!
andy
Jun 24,2014great website easy to navigate placed an order on Saturday received it on Tuesday super service this is the first time I have used this company but it wont be the last
Unit 3 Haslemere Trade Park, Sutton Road, ME15 9NL, Maidstone, GB
http://www.arkpetsonline.co.uk
Andy Burrell
Jul 29,2014These guys are great, products, prices and service. They always keep you informed and are happy to help with any questions. I have used then for the last 5 years and have not had a single issue.