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Reviews 47
Fernando
Mar 09,2022Exceptionally bad experience. The AA reviews are misleading. Engine blew up within 20 miles, auction didn't want to know even though was assured. I would advise customers to be extremely cautious.
Imran Ali
Feb 15,2022Stay well clear from this auction they sold us a car with full assurance and clearly the gearbox is nearly falling out but because the noise come after 10mph there refused the claim and this is a £20k car we have stoped buying off them and as a trader would recommend the same for everyone as lately all the cars coming from them have showed faults after coming out of there like they have been resetting the lights with a plug-in machine
Stephan
Sep 21,2021What a great company to deal with, thank you all.
Mario
Aug 10,2021WARNINGS ⚠️ EVERYONE THE WORST SORT OF CARS HERE HIGHLY NOT RECOMMENDED
Sarah
May 26,2021BEWARE BIDDING ONLINE WE WON A VAN, CALLED TO CONFIRM, WOMAN CONFIRMED WED WON IT. THEN A CALL BACK TO SAY WE HADNT WON IT! OBVIOUSLY SOMEONE WANTED TO PAY MORE OUT OF THE BACK DOOR. WHAT A LOAD OF BULL. SOME FIDDLE GOING ON IN THIS AUCTION HALL WITH THE STAFF
Anurag Mehra
Feb 22,2021Since Lockdown they are online only and its been nightmare. Every car we buy is a surprise. They are not inspecting the cars properly. Almost all of them have engine lights on for some reason and these are not mentioned at all. And damage reports are a joke. Avoid and save £££££
Aston Barclay, Unit 1-2, Harvard Way, Normanton Industrial Estate, WF6 1FL, Normanton, GB
http://astonbarclay.net
Katie Andrews
Mar 10,2022Buyer beware, even if the car has a aa assured sticker this does not mean a comprehensive road test of the vehicle was done only a tick box exercise while sitting with the engine running in a car park. Not worth the paper there written on. you only have to look at Trustpilot reviews to see the poor customer experience. If they are going to offer some sort of warranty the vehicle should be checked properly that means driven on normal roads. people will pay for a decent warranty, which this one fails by a long way. My story, car shudders in 1st gear reported it within the allotted time. Initial claim was dismissed because we could not show or hear the gearbox shudder, we appealed and an AA visit was arranged which was subsequently cancelled as the obviously didn't read the appeal properly, visit was reinstated after a sharp email, AA engineer turned up without warning, which they said we would get, run the car up and down the road, accepted there was an obvious problem, said very unlikely to get that fixed, don't buy from auctions, filled in a report on his mobile and went, he was here all of 10 mins, didn't even turn his vehicle off, and amazingly less the 24hrs later the email arrives with claimed refused, what a surprise.