Rapid response. Clean car, easy pick up and return.
The service was very good, even on a Sunday. The explanations before taking the car were clear. The check-out was very easy.
Smooth booking experience via their website, good prices, clean and new car, easy pick up and return (I used the Ljubljana city station).
Car hire pick up in Ljubliana as agreed. Smooth and well managed. Return of car to Ljubliana airport also very smooth and hassle free. Recommended.
Very quick answer to my request. Very accurate communication and explanation of terms&conditions. Car in excellent condition. Clean and good working. Easy arrangement to pick up and return.
Very good communication when the airline changed the flight times and when the flight was delayed both of which affected the pick up time in Koper. Car was practically new and clean (apart from the rain in the morning). Representative in the office was very helpful. We returned the car before office opening hours and left the keys as agreed. The only slight issue was that there wasn't enough space to park the vehicle properly. The deposit left to cover eventual issues like returning with a full tank, etc. was refunded within the day. A very positive experience all along. Thank you ATET.
I booked a car from the Central Train Station from 10:00 in the morning until 22:00 at night. I was waiting at the train station, but nobody appeared. I called the office, and they admitted they had forgotten to send someone to pick me up. They arranged and paid for a taxi to take me to their office. I finally got the car around 10:30. After leaving, I realized they hadn't included the baby car seat I had paid for, so I had to go back and request it. They claimed they didn't have the car seat in the reservation, despite me showing them the confirmation. They eventually provided the car seat but mentioned they would charge me for it. After I refused the charge, they called their boss, who instructed them to give me the car seat and charge me later pending their investigation. The car itself was fine: new, hybrid, and very economical. However, when I returned the car, nobody was there to pick it up and take me back to the train station, so I had to pay for a taxi to get back.
It was not the actual car that was booked but an equally good one. Service was quick and friendly. Returning in the Ljubljana downtown office was very useful and also efficiently arranged
Everything was fine, good car, good price, I recommend. We picked up the car at the airport, returned it in Ljubljana.
Car ready on time, had an upgrade as car we had booked wasn’t available. Didn’t need extras as have own excess insurance and they didn’t try to sell it to us. Return quick and easy, they did check mileage and fuel tank etc. Car itself was great, fairly new. Good to have cost of vignette included. Only wish I had found a discount code!
Excellent selection of vehicles, very friendly staff
Very positive experience renting a car from Atet. We were seen immediately at Ljubljana airport and everything went smoothly. Our car was in very good condition and a pleasure to drive. No one was available when we dropped off the car but just posted the keys back through the office letterbox. Would definitely recommend this local company over the bigger, world wide car hire companies
Highly recommended. I had an amazing experience with ATET. Rented a Volkswagen Tiguan from 19 to 24 May, pickup in the city and return at the airport. Online booking was fuss-free (and I got a 10% discount with a discount code I got online) - they also responded to my emails very promptly on my queries and my subsequent request to change the pickup timing. Their staff at the pickup office was very friendly and professional in telling me about the car and things to take note of. The car itself was in very good condition. Drop-off was straightforward too. No hidden fee and reasonably priced (much cheaper than the international brands).
Renting with ATET is easy, safe and ATET is a "no-hassle" company. Had to wait 15 minutes for pick-up in Ljubliana airport as there was no staff in the office. Delivery and return of car was very easy and smooth. I will anytime use ATET again for future rentals in Slovenia.
I rented at ATET several times already during my stay in Slovenia. I am very satisfied every time. Professional and kind staff, modern and clean fleet, good prices. They are very responsive when making a reservation. A big plus is also location, as it is located not too far from the city center next to the highway and 2 gas stations, which is very handy.
Friendly staff, clean vehicles, nice offices!
Fully recommend this company to everyone! The car that they gave us was brand new, extremely comfortable and spacious. We needed it for a longer trip and Atet definitely delivered! The staff at the agency was also professional and kind when we came to give the car as well as when we returned it. All in all, it was a very pleasant experience and if you are looking for a rental car in Slovenia, I would highly recommend them.
Very professional people. Everything was good, from ordering to delivery back of the car. Good price. Recommend to others to use this company
Everything went fine. Except having to pay Euro 30 extra for winter tires. We rented via Rentalcars.com and the price was fixed and paid in advance. When showing up we had to pay for winter tires. Every cars in Slovenia has winter tires in February!
Jörgen
Aug 04,2024Fast, easy and uncomplicated in every way. Great service both at pickup and dropoff. Car like new.