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Reviews 111
Henry
Dec 27,2021With covid some keyboards have been hard to find. Austral Piano World had one of the last Kawai MP11SE's in Australia. They were very helpful over the phone, and included a fantastic K&M stand as part for the package which arrived by the weeks end just in time for Christmas. Fantastic!
customer
Dec 15,2021A very positive customer experience - I would highly recommend Austral Piano World. Personable service, great advice on options - and they went out of their way to assist me to arrange a digital piano to be delivered. Thank you Austral Piano World.
customer
Dec 12,2021Warm welcome and perfect customers service
customer
Dec 10,2021Excellent service
Phil
Dec 06,2021I was met at the door by a friendly technician who immediately put me in touch with Hans, who was thoroughly professional, warm and helpful. Hans asked me about my piano requirements and supported me to try out the options I had been exploring on line. It was a very non pushy experience and I felt very confident with the whole operation.
customer
Nov 28,2021Really helpful, friendly and welcoming. Great service. Thank you
Andrew Wake
Nov 23,2021Mistake made with shipping, but as soon as owner was made aware he was very helpful, delivering the metronome that night.
Hiro
Nov 21,2021We bought a second hand upright YAMAHA piano. The gentleman that we spoke to over the phone was informative / honest. We decided to purchase a piano without visiting the store as it was still lockdown. Delivery to Geelong was smooth. Happy with our purchase and recommend this company to others.
Tim Korn
Nov 11,2021The floor management Austral Piano World were very courteous and patient with me while I slowly made a decision (over a week). The result is that I now have the perfect piano for me!
customer
Nov 02,2021Good experience with Viga.
customerAurelia Jalaldeen
Oct 28,2021Very very happy with everything The best help and advise Thanks
JacS
Oct 25,2021Great effort in support with my purchase of my new Roland
David
Oct 08,2021Excellent service from Hans and his team. My Roland GP607 arrived within a week. The delivery team set up the piano and removed all the packing without fuss,(with Covid safe masks and distancing) Would not hesitate to recommend the GP607 from Austral Piano World.
customer
Oct 04,2021Prompt and excellent service.
Dylan Lee
Sep 08,2021Quick response on refund when I decided not to wait for backorder to be filled.
Patrick
Aug 17,2021The Roland f701 is a no frills digital piano that is perfect when space is limited. The sounds are Roland good and there is plenty of power for sound. I find that I use it at about 1/4 volume ant that is plenty to play and sing along with. Grate piano at a great price! I would highly recommend this piano from beginners to seasons player.
Campbell McKellar
Aug 16,2021Cancelled my order, and the website gave wrong shipping info. Very disappointed!
Tam
Jul 27,2021Recently purchased a baby grand piano from Austral Piano World. Steve was exceptional, detailed and very helpful in assisting us with the decision making process. The whole process (from enquiry, purchasing to delivery) was a very positive experience. Would highly recommend Austral Piano World for anyone wanting to get the best advice and price when investing in a piano.
J. Farquhar
Jul 11,2021Highly recommend. Shipped up to Brisbane in about a week. Everything in perfect condition. Very pleased with service offered by Austral Piano World.
740 Heidelberg Road , 3078, Alphington, AU
http://pianoworld.com.au
customer
Mar 07,2022Hans and Viga were absolutely wonderful - it was the most beautiful and stress-free showroom, I could try multiple pianos and were not hassled or pressured at all. Both Hans and Viga were so knowledgeable, helpful and passionate about pianos! Purchased a Hoffman V175 with no dramas, arrived when expected and in pristine condition. I’m a piano teacher and will highly recommend students come and visit Austral Piano World when looking to purchase an instrument.