Initially had some problems with the warranty company but after speaking with Adam from Autochoice, he resolved it within 24hours. Buying a 2nd hand car can be quite stressful especially when dealing with less scrupulous dealers. Autochoice have a great reputation and I would definitely go to them in future when considering buying another car.
We're very happy with the car that we have bought from this garage. I contacted the garage considering a specific car advertised. I explained my needs and my current situation. Josh was very friendly and helpful and did all that he could to make my experience as easy as possible for my particular situation. If I had any queries, he happily answered them and kept communication regular through the whole process. On the day of my visit, Adam finalised the paperwork and again, I was very happy with his customer service. There was no pushing into making decisions or purchasing extra products like you can get from a lot of garages and I really appreciated that. The garage was easy to find, good space to park and well presented. The showroom was too. I would definitely recommend this garage to others
Put down a deposit for a car, that was promised would be ready at the end of the week (Following some work that needed to be done. Not sure why this wasn’t completed before the car was advertised). I had to call for updates 3 times before they told me it was sent to a specialist - still no actual information. I called again to find out they couldn’t fix it and wouldn’t be able to sell me the car. I requested my deposit back and have called 8 times over the last 5 days as the money still isn’t in my account. I keep being told they will chase it up and nothing happens. I bank transferred the deposit (to save them the hassle of card payment fees) and therefore a refund should be instant regardless of ‘business banking’. We have our own business and know how business bank accounts work. I’m still £500 down. In addition I bought the same car, 2 years newer, for less money - somewhere else. It’s a shame as the staff are very nice but unfortunately it is poorly ran, so I wouldn’t recommend dealing with them.
Great place to buy a car, took all of the hard work out of buying the car. Really friendly and helpful, went above and beyond in service! -Martin
Non pressured sale, left alone to look over vehicle and test drive. Salesmen on hand for any questions we had. Handover was great..everything explained . Thanks to all involved will definitely recommend
The sales man Josh was extremely helpful and professional . He answered all my questions and made me feel at ease . I’m am delighted with my new car and would definitely use the garage again.
I purchased a BMW 1 series from autochoice 3 months ago and have had an excellent experience since. I had one problem with one of my tyre pressure sensors that popped up and autochoice took my car in the next week to fix the problem with no questions asked. Since then I’ve had no problems with my car and very happy with my purchase. Adam was my salesman who was very helpful and allowed me to test drive the car before purchasing. Highly recommend autochoice.
Would not recommend buying a car from this garage. I purchased a vehicle which had lots of problems and no after care from the garage. It took for me to take it elsewhere to get a health check carried out to find out the vehicle should never have passed an mot. I also purchased an extended warranty which wasn’t worth the paper it was written on.
Great customer service from Josh. Helpful, efficient and attentive. I bought a BMW and the car arrived earlier thanks to Josh’s hard work. Was very pleased with all the help I received
Approximately 2 weeks ago I purchased an XJ from Autochoice Bristol, I dealt primarily with the salesman Josh, who is very enthusiastic and helpful, he clearly loves his cars, and does all he can to ensure you have a pleasant and enjoyable experience. The car I purchased previously belonged to the owner Jeff, I really appreciated him taking the time to show me all the features of it, he even very kindly gave me a couple of things he'd bought for the vehicle when I purchased it. Everybody I spoke to there was really helpful. It's been an easy and pleasant transaction.
Brought my Focus RS From the guys at Bristol, Josh was extremely helpful and gave me all the information I asked for as we had a 3/4 hour journey to view the car, all the staff were very helpful, met the owner who was also polite and very helpful, highly recommend 👍🏻
God's my witness on this experience at autochoice bristol feeder , I'm 54 years I passed my test at 17 , and in 37 years of buying cars I've never experience the helpfulness and quality of buying a car at autochoice bristol, the car was perfect just what I wanted and needed, preity much in tip top condition for it's age ,josh who sold the car to me was quite honestly a top car salesman,only young but brilliant, friendly, new is stuff , very much passionate about cars , and above all , HONEST, a cut above the rest , that I've experienced in the past , Adam the other salesman there was also helpfull welcoming and couldn't do more for you , , first time buying a car at autochoice bristol. Wouldn't go anywhere else now , to show my gratitude I bought both josh and Adam breakfast that morning,, I'm very confident josh will go on to achieve is dreams of owning is own car garage one day ,,
Got my ford ranger from here Josh was very helpful and very happy with the truck the only problem I have was the roller shutter was broken and when I spoke to Jeff and explained I was going to have a Truckman canopy put on he said he would pay for some of it as he was going to put a new roller shutter on he paid his part of the canopy no problem This is now booked in for the 13th December As I said Truck is great and the service was excellent thanks to all involved
Good staff specially josh marketing representatives he is very good and co operative person, even after 4 months of buying Audi A4 they helping me if i have any issues.. I highly recommend them.
What an amazing store and team! I have been looking for a Cupra for awhile now. Car base wasn’t the best! Luckily, auto choice had one and in my price range! Adam and the team were fantastic! Very knowledgeable and friendly! For someone who has been working for auto choice for 20 years! Adam must love his role and company! Thank you again and I’ll see you in the future!!
After having an awful experience with a private seller, me and my partner decided to look around our local car dealerships for an automatic car. We seen a car we were very interested online at Autochoice, Bristol. As we walked into Autochoice, we were assisted by Josh, who was very kind and very welcoming. We explained to Josh that we were worried with buying another car, as we did have a bad experience with my last car. Josh reassured us, and when we looked at the reviews, history of the car we wanted, warranty, and how well Autochoice was presented, we knew we wouldn’t be making any mistakes buying a car from here. We collected the car today, and the drive was amazing. I am so happy with the car, so thank you again to Josh for all of the help. We would definitely recommend Autochoice, Bristol. We definitely won’t be going anywhere else for our cars again.
Had a bad experience with a previous garage hot picked up in the new car test drove it back to the garage then within an hour I was out the door nothing is ever too much for this garage highly recommended.
No pushy salesman. Considerate car and aftercare.
I found my car online 2012 TDI golf and travelled to garage, to take a look and test drive. Car was clean, low mileage and in good condition in and out. Excellent sales team (Adam and Jeff ) we're very help full, the advertisement accurate information..honnest and professional. I bought my car with full service, full MOT and guarantee.. I m very happy, well recommend.
Ja Sa
May 02,2025Avoid avoid avoid BEEN Scammed Refundable Deposit of £500 taken yesterday, changed my mind and asked for get deposit back. Blocked on what's app, all days calls declined on landline etc. Avoid everyone. Website also saying business seased. Reported to the bank police as well.