Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Just had our new sofa delivered today by Paul C and Jasim. Honestly couldn’t have asked for a better experience. Our road is very narrow and I was a little worried about getting the van down the street and offloading the sofa. The two of them handled it like pros and, after some very skilful driving, brought the new sofa into the house. They were so upbeat and kind and it really made the experience 10/10! Huge thank you to both of them!!
David was very welcoming and helpful with our purchase. Explained everything clearly.
I was very pleased with the service provided by Paul & Jasim. Arrived on time. Efficient and professional. Would highly recommend.
Simon Gledhill was extremely helpful. We went to the Leeds Branch on the Saturday and returned on the Sunday . Simon spotted us and came over to help. It was a pleasure to deal with him as he was very knowledgeable. We also dealt with Lesley in the bed department. She also very helpful
Dan & Adrian kept us in touch all the time prompt delivery both gentlemen where very nice kind & respective of our property unloaded put sofas together took All packing away left clean & tidy who could ask for more very highly recommend these two Lads.
Great service from Ken in the Middlesbrough outlet, he was friendly and professional. Great customer service.
Excellent service in the Showroom (Phil) and the Delivery Team, (John and Jason K Blaydon)
Paul and Jasim delivered our sofa today and they were exceptional! Patient and swiftly and thorough installing the mechanism
Great service from Nathan, came in bought 4 chairs. Easy process to pay and take away
Excellent service from delivery drivers Lee and Ray . They rang ahead, arrived on time, assembled furniture all very professional
Promt delivery the lads were great helpful no complaints what so ever.
Fab customer service. Phoned 10 mins before delivery. Great blokes, lovely and friendly. Unwrapped footstool , carried it into the lounge to check colour match as I had an error on my invoice. One happy customer today.
We visited the store in Gateshead Metro centre and was served by Leigh Irvine. She was very approachable, friendly and knowledgeable about the Ercol furniture we wanted to buy. This was our second occasion dealing with Leigh as we were waiting to move house before we made any firm decisions. She never rushed us into making any decisions and I would highly recommend seeing Leigh regarding any purchases at Barker and Stonehouse. Thank you!
My elderly mother took delivery of a coffee table delivered by Peter and Lee from Blaydon and she couldn’t have praised them enough. They were polite and kind and placed everything g where it needed to be. It’s nice to know my mother was looked after,
Turned up on time installed table in about 30 mins. No mess no fuss job done👍
Everything came as expected! Delivered by John W and Adam who were so prompt, quick, helpful and super nice! Even with our stairs! Thanks guys! John
Amazing delivery and construction of a bed and desk. Paul C and Jasim kept us updated on their delivery slot and were very professional when getting in and constructing the furniture. Super impressed would definitely recommend.
Great products. Easy to use website. Very efficient. Bought table and chairs. Delivered on time. Adam and John put it together for me very speedily. No fuss. Highly recommend.
The delivery lads were very polite and so professional, great process from the start to finish. The salesman Rob was outstanding, special mention to him!!
Yonatan
Feb 16,2025Marty and Ish were firstly professional: no shortcuts, and I was confident that they knew what they were doing and were making sure that my furniture gets where it needs to go in perfect condition. Secondly, all the while they were just friendly and pleasant (not always easy to do when one's carrying a heavy piece of furniture). Thank you!