Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Luke and Ady delivered my table today, contacted me before arriving with the time they would be here. Built up the table removed all mess and gave detailed instructions on how to extend and retract the table. Really happy with the service they provided
Michael H and Jamie S delivered our new sideboard today. There is an awkward turn at my front door, but they managed to place the furniture where it was with ease. Very professional and friendly service - I would happily recommend Barker and Stonehouse for furniture!
Excellent service. Good communications with Valentina and the delivery men (Paul and Dan) couldn’t have been more helpful. New table looks lovely
Delivery by Zak and Stu was very good and they put our new table together within seconds
Great service all round. John and Jason K were helpful and friendly and delivered fabulous dining chairs into chosen space. Thanks!
Have too say what a friendly & professional service from these 2 delivery guys . Actually made a comment about them being so cheerful & singing. Overall service from Barker & Stonehouse . Excellent
Ady and Simon did a great job delivering my dining table. They called 30 mins before arrival and went on to deliver and assemble the table very efficiently
Delivery team - Pete and Josh, were very friendly and professional The items were put in the correct room, unpackaged and made sure it was in the right spot for us This is the second time we have had furniture from here and we will definitely be coming back! Thank you to all the team
Amazing lads very helpful communicated when arriving and when near and generally polite chaps thanks so much
Delivery team of Peter and Lee from Blaydon came today with our new dining table. Very polite rang to ask if they could come earlier which was better for us so of course we said yes! Very respectful and placed the boxes where we needed them. Fantastic service! Thanks guys 🙂
What a fantastic delivery team in Paul c and Kevin. Not only were they professional, but also happy and helpful. Frankly the best delivery we have had in many years!
Great delivery by the guys
Delivery team, Dave A and Colin R from Middlesbrough were brilliant. Phoned to let me know they were on their way. They were really tidy when they were here and as some bolts were missing, quickly reported the issue for me. Even gave care advice for my furniture! Thanks so much
John & Jason K (Blaydon) brightened my day with their friendliness and were so respectful of my home. They built the furniture in their van to avoid any mess, carried it carefully and placed it all exactly where it needed to go, and wore shoe covers without being prompted. The service from Maddie M at Fenwick Newcastle was similarly brilliant (even if we did get a little sidetracked talking about Sabrina Carpenter instead of sofas). Helen, who called me to arrange delivery, was also very kind and helpful. If I could find one area of improvement, I would suggest that you review the proposition of “online exclusive” large furniture items; I really need to be able to see them before I order them. It just seems wasteful to both of us for me to order something as large as a sofa or dining table and then have to arrange for it to be returned because it’s unsuitable, and it goes against your otherwise fantastic proposition of in-person experiences which are sadly becoming more difficult to find when it comes to shopping.
Ady & Dom were fantastic. One of them, not sure which checked where the furniture needed to go and then both of them carefully handled it up the stairs to exactly where we needed it.
Thanks to John and Jason K for their great customer service when delivering and setting up our dinner table. Prompt communications, patience with a very busy delivery area and took care with protecting our flooring and wearing shoe covers without being asked.
We went in to look at sofas a couple of weeks ago and spoke to Fatma who was very knowledgeable and helpful we returned on Sunday to purchase the sofa. Fatma gave us ideas on colours, sizes etc…. She went above and beyond and was so kind. Thank you for all your help. We are looking forward to received our new sofa
First class service from ordering to delivery
Natasha was very helpful and efficient. The whole process was simplified. The delivery was as stated and the guys were very considerate and polite ,thank you
Ross
Jan 30,2025The delivery by Jon & Stephen from the Middlesbrough branch was exemplary. They came during the advised time slot and called ahead to give us a half hour window. They then brought in a large amount of furniture, and put it together. They were very personable and professional throughout.