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We offer a professional and reliable furniture repair & French polishing service nationally by appointment. With a great reputation and over 35 years of experience, your furniture and will be in great hands.
Reviews 58
Joanne Miller
Jul 30,2024Thank you Callum & Dale for restoring my oak kitchen table looks like new excellent service definitely recommend 5*
Michael Coffey
Jul 15,2024Many thanks to Callum at Barrdale French Polishers for his first class repair of two side tables. The expectations on our part were not high due to the extensive damage sustained to them. In fact they were returned in a stunning transformation and were repaired and looked as good as new. Well done Barrdale
Kevin
Jul 14,2024Had a great experience with Barrdale french polishers they rejuvenated a teak dining table and chairs from the 1960's for us .the finish is absolutely amazing and the service we got was fantastic would recommend this company t Many thanks
Mr Scott
Jul 11,2024excellent service by this family firm.they are a pleasure to deal with,the renovation of our dining room furniture exceeded all our expectations, we would have no hesitation in recommending them to family and friends. thanks to all the team at bardale . many thanks mick & pat scott
.Sarah Hoyle
Jul 09,2024We have now used Barrdale French Polishers on two occasions in the last 6 months and we cannot fault them. Their work was on both occasions of a very high standard. They at all times kept us informed of when they would initially visit to assess the items of furniture. On both occasions they took the furniture on the same day. Told us when the work would be completed and delivered back on time. The gentleman who we dealt with was courteous at all times. My husbands oak leaf table has been beautifully renovated and we are delighted with the end product. would definitely use them again.and recommend to friends. thank you.
David - Halifax
Jul 09,2024Excellent service- beautiful restoration of dining table. Thank you Dale, Callum and team. Restored a neglected 1940's table that had been in a garage for years - back to a new. I was completely amazed - Excellent service from the moment I contacted them. Callum came out to advise, right through to return . I'd give 10 if I could not 5 stars. I was so pleased I made sure Barrdale had before and after pictures to show just what they can do. Very skilled team. What was a neglected table is restored to a beautiful light oak . Many thanks David Halifax
MR M ASHCROFT
Jul 04,2024This family firm was an absolute pleasure to deal with. They renovated a dozen pieces of furniture following a major flood from a burst water main. They came out to review and put together a plan involving a series of pick ups, renovations and returns all to suit us. They kept in touch throughout the process and consistently did exactly what they promised at the time they said they would. The finished items look even better than when we first bought them. I have no hesitation in recommending them…and will certainly use them again as and when we have the need.
Scott
Jun 21,2024Other people’s experience of this company are totally at odds with mine, I arranged our first appointment with them to view our furniture, they didn’t turn up when I contacted them they apologised and arranged a second appointment … when they again didn’t arrive I phoned them and was told that they were running a bit late and to hold on for 10 mins and they would phone me back ….. that was two weeks ago and I’m still waiting for the call Totally unprofessional, avoid if you don’t want to be disappointed Just returned from holiday hence the delay in responding. The appointments were booked in my wife’s name not mine and in the first instance when they did not turn up I was told that the appointment had mistakenly been made not for the Friday as I thought but for a Saturday ….. but they don’t work on Saturdays !!! The second appointment was scheduled for the 31 May and as indicated in my original review I’m still waiting for their phone call to explain why they didn’t turn up …. so my original review stands. 7 July 2024 Further to your latest comments I have e mailed you the detailed information you requested relating to the missed appointments. Based on my experience with your company, either your appointments system is flawed or mistakes have been made by individuals in your business, and everyone makes mistakes, but when you do then take ownership of them and learn from it, don’t pretend it never happened. I also note that you asked Trustpilot to remove my review (which they have refused to do), maybe this is the way that you have dealt with negative comments from other disgruntled customers ?
Beverley
Apr 25,2024Full marks to Dale and Callum at Barrdale. What experts in their field! Our 10 foot dining table was destined for the tip moments before Barrdale worked their magic. It is now like new, scratches and sun damage repaired to perfection. Dale purchased a set of Rosewood Chairs online for us and also restored and reupholstered the set to its original glory. We are very pleased.
I Moran
Apr 18,2024Soon as I telephoned Barrdale's and spoke to Dale (Snr), I knew this was going to be a great experience and my goodness, it was! I had an old coffee table, which my Dad had made, almost 40 years ago. For a while, it had been stored in the shed and was not in the best condition. I didn't really know if anything could be done. Dale (Jnr) came along and spent time talking through the options with me and gave me a very reasonable quote. I accepted and he took the table away. A few days later, he sent me some photos to show me how it was going so far and asked if the colour was what I was looking for. The table was originally a very dark (reddish) brown and I wanted it much lighter. The new colour looked amazing, but I wanted it just a little darker. The following day another photo was sent and it was perfect! A few days later Dale brought the table back and it was really stunning! The colour was just what I was looking for and the finish was so smooth, it looked incredible. I was blown-away with how good it looked. It's very rare to get this kind of service and attention to detail. These people clearly care about doing magnificent work and delivering exceptional customer service. I truly wish I could give them 100 stars! Thank you to Dale (Snr), Dale (Jnr) and Callum for all your help in making this a joyous experience.
GEOFFREY SMITH
Feb 27,2024From initial enquiry regarding the restoration of items of furniture to the finished product, Barrdale French Polishers have been excellent. We would recommend them to anyone.
Herbie
Feb 26,2024Our dining table of many years was looking rather tired, scratched in many places and unloved, Barrdale collected and was returned to us as new - we couldn’t be happier. The service from start to finish was timely, professional and of the highest standard. We would have no hesitation recommending the company to one and all.
David Owen
Feb 23,2024The help with the repair of our sideboard was both friendly and professional. The damage was extensive but the quality of the restoration was so good that I would challenge anyone to detect where the damage was. I cannot fault the work or service in any way.
Amy
Feb 23,2024Callum and Dale, who came to collect my table were were excellent when they came to see me. They explained what would happen they took the table away. The firm kept me informed about when coming back and I am absolutely delighted with them. I would recommend them to anyone and will certainly use them again if they need arises. Thank you so much
Craig R
Feb 23,2024Excellent results very helpful and knowledgeable to deal with. Was collected and delivered back on time. Was nice for people to do what they say they are going to do would definitely use them again.
Miss Janet Rowley
Feb 16,2024When you contact a company you have never used the first impression by the person answering the phone is most important. It was Mr. Brooks, the proprietor. He was friendly and courteous and explained everything very clearly. It was arranged for the furniture to be assessed. The two young men who came again were courteous, friendly and again explained what could be done and gave me a price. It turned out they were Mr. Brook's sons and excellent ambassadors for the company. The work was carried out and the furniture returned. I was more than satisfied, one piece they did was stunning. The others also, but that one piece meas a lot to me and to see it restored to its original state was wonderful. I cannot recommend this company highly enough.
Monica Webber
Jan 02,2024Barrdale offered a very punctual and efficient service. Dale was clear, knowledgeable and polite when he came to look at our nest of tables and do the quote. He managed to complete them before Christmas which was great. Both pick up and delivery were very good on communication beforehand and on time within the days arranged. We are very pleased with the work and our tables are completely restored They had a lot of water marks as originally they hadn't been treated or finished properly. They now look really good with a lovely warm finish and shine.
Jill Earnshaw
Dec 21,2023What a refreshing change! Barrdale responded immediately to my request, they kept me informed about when they would collect and return my chair - and kept to it! Frankly I was amazed at how they’d managed to repair it. The chair was in several pieces when it went off to them, this morning I couldn’t even tell where the breaks had been. As a bonus, the young man who did the collecting and dropping off was polite and friendly.
Sarah Claxton
Dec 20,2023We had a coffee table repaired following damage during a house move. Callum and the team did an amazing job of restoring it making sure the finish would be exactly as we wanted. Really good timely communications too. Would highly recommend them.
Unit 9 Gisborne Close , s43 3jt, Chesterfield, GB
https://www.frenchpolisher.co.uk
Lorrie
Aug 29,2024Unfortuantely I have to give bad review, I first tried to call all their numbers, no one answered so emailed on 4th August 2024, stating what the job was; I wasn't sure if they could help. I got an email back the next day saying that they can help and asked me for my contact details so he could come round the next day and have a look and quote for the job, I replied with those details and added that I am available on Friday's as I work all week. I didn't get any reply, I do remember calling again probably the next day, he didn't recall the conversation at all but would look for my email, I didn't hear a thing. So I called this afternoon, repeated everything he couldn't recall our conversation again, but asked me to send another email and he would answer within 30 mins or 1 hour, so I just simply replied to the existing email chain. I sent a message on Whatsapp just now 10:20 hoping he would pick it up in the morning as I don't have enough time to keep making calls like this. I was surprised to see that he responded straight away. He was very unhelpful and rude stating what the time was, I repeated that I had spoken to him earlier today, and gave the exact dates I emailed hoping he would look for them now that he was online (he didnt), I further said if you have no intention of doing the work I would appreciate that he would just say so rather than drag me along for the ride and i'll take my business elsewhere, he said leave me alone please. I said that this is not professional and that I will take my business elsewhere and leave a bad review and immediately blocked his number. I was truly shocked, yes I do have phone recordings, emails and the whatsapp screenshot, of which I did a Video recording on my computer and also on my phone, so what has happened cannot be disputed!! I am not happy to have given him my home address which was given in good faith, in all honesty I wish I never bothered contacting this company!! Edit: I am again pretty shocked by his response to my review, I am entitled to leave reviews and is nothing to do with his business he has let himself and his business down by carrying on like this makes no difference what time I choose to Whatsapp as every other method failed to his attention, is he going to say people cannot email him for fear he'll read and respond to it in a bad mood, it's his choice to open up his business account out of hours!! This further illustrates and underlines his behaviour and conduct is not professional and people should steer clear given that someone else also put a bad review with much the same experience only last month. He responded to my email this morning 29/08/24 at 07:38 am stating that "Thank you for providing your address details I will be in touch" I responded No thank you. Not even an apology from him, he also tried to call me I had already blocked his number last night so it forced him to voicemail where it simply said hello. There is nothing else I need to say!