Bava's Music City
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Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!
Reviews 352
Tama Sarkar
Jan 12,2023Required an audio system for an organisation I work in. Bava's were very fast, efficient, responsive and provided what was required within the urgent timelines specified. Very helpful installation staff and an extremely reactive and responsive agent based in store who facilitated the entire process seamlessly. Thank you Nick and Phil.
Ale Dors
Nov 10,2022In my opinion, they are not a serious business. I received 2 really different communication in the same day: confirmation of refund because they didn’t have the product that they sold to me, and an email telling me that the product that I asked to be notified is back in stock.
Philip Obrien
Jul 07,2022Best price fastest delivery ever! Bought the Prosonus 1810c, was about $100 cheaper than the next lowest price, then ordered Tuesday 9:30am arrived in Melbourne next day at 7:45am! WOW!
Lajja Barot
May 08,2022Recently bought a digital piano and received bonus headphones. They were faulty and as soon as I let them know, they immediately sent new ones without any issues. Very happy with their customer service.
Veronica
Feb 03,2022Yamaha CLP775 Purchased this piano and am very happy with the process - Nick is knowledgeable with years of experience and gave spot on advice. Thanks!
Cat McKenzie
Nov 23,2021I purchased a Roland Juno DS88 and damper pedal from Bavas. I called and spoke with Nick, and placed my order over the phone. The service I received was exceptional. Bavas had the best price and also had the items in stock (and not just for back order). I also received a bonus carry case for the keyboard. I placed my order on Saturday afternoon and the items were delivered to Northern Rivers NSW on Wednesday morning. The freight cost was very reasonable. When my items arrived I realised I'd been sent the wrong sized case. I called Nick and he fixed the problem immediately. Bavas covered the cost of return postage and sent me the correct case at no charge to me. The replacement case arrived two days after it was shipped. Absolutely a 5-star experience all around. I would not hesitate to order from Bavas again and highly recommend them. Thanks, Nick, for your great service and easy transaction.
Nicole C
Aug 18,2021Fantastic service. I ordered through catch of the day and did not receive the item. Contacted catch, they did not help or disclose what had happened. I called Bava’s Music City directly and spoke to Nick, not only did he find the issue which wasn’t even the stores fault, he resolved it, sent out the keyboard which I recieved the next day, but he also upgraded the basic keyboard stand to a better quality stand at no extra cost. Highly recommend this store.
Geoffrey
Jul 27,2021What a great experience when we purchased our 88key piano delivery was amazing 5days from placing our order and it was at our door from Sydney to Bendigo Vic. Thanks to Nick and staff fix a small problem with the bench seat that didn't arrive on the day , but one email to Bavas Music City the seat was delivered overnight to Bendigo . Great work from all the Staff in these trouble times (covid19) Thank you
Jenkins
Jul 22,2021Cannot fault their service. Nick was incredibly helpful with all aspects of the negotiations. Considering we were all in lockdown, the dispatch to delivery took only three days from Sydney to Adelaide.
Tina Cowley
Jul 22,2021Purchased a keyboard gave the number a call spoke to Nick and he was excellent with the purchase. Especially surprised when I got the keyboard the next day. Thanks Nick.
Francis Kutuzov
Jul 22,2021Nick was incredibly helpful in these trying times when online purchases can take so long to be processed and shipped. Excellent communication and genuine concern for customers are the order of the day here. Highly recommended.
Bill
Jul 05,2021Excellent friendly helpful service provided by Nick. Answered my queries and provided a good deal.
Vince Perrotta
May 05,2021To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a mutual friendship, Considering everything going on in the world we were suprised that after two weeks our piano arrived and we couldnt be happier with the piano,thanks once again to Nick and all the team. Vince Perrotta
Ben McGarity
Mar 25,2021Great service. Product arrived in good time and as described. :)
Aileen
Mar 11,2021From enquiry to delivery, the team were amazing especially Nick. Thank you for the amazing service. And of course the piano is beautifully made. The kids love it!
wayne sargeant
Feb 13,2021I bought a Yamaha DGX660 on the 16th September for a Christmas Present for my 10 year old Son, the Bavas website stated that this would be delivered on the 16th December. I have emailed them twice on their website without response and called them but they could not tell me when it would arrive. In Jan 21, I raised a dispute on their website and finally got a response from Nick stating it was the fault of the Yamaha factory, and it may arrive in February. To rub salt in the very open wound, I got an email today from Bavas, stating I could pay an extra $279 and get the new DGX670 model, sometime in February. So far, we still have absolutely no idea when our son will get his present, not happy one bit! The 1 star rating is in regards to the lack of communication and incorrectly advertised delivery date when this item was purchased from your website. The deal is great for the next model, but I want the model I purchased, and I wanted this for Christmas 2020 - you are still unable to advise me when I will actually receive my purchased item, 4 months later. Yamaha may be the cause of delays, but I am your Customer, not Yamaha's, and your inability to provide me this time by the advertised due date is something you need to work on with Yamaha, or your supply chain. Heading towards the middle of February now, and it seems that unless I pay a further $250 for the newer model, I am unlikely to receive my sons Christmas present anytime soon. Latest update. I cancelled this order today and asked for my money back in my account today. My payment has been now been refunded, and this matter is closed.
Marie
Jan 15,2021Our Accordion from Bavas Music City has arrived and we are very pleased with it. Would like to thank Nick very much for the helpful advice and great service we received. Thanks again Nick.
Sam Coon
Dec 12,2020I’ve had the pleasure of buying a full Bose PA system, a Nord Stage 3 keyboard, also a looping station and a gig bag from Bavas Music City and I cannot recommend them enough. All staff members I spoke to were so welcoming, informative and professional. Prices were cheaper than anywhere else I found on the net and the shipping times were so quick, considering I live in the central west. Could not recommend enough!
norbert buffard
Dec 11,2020I have ordered a Yamaha 125 P and when i paid nobody at Bava's music stated that they had issue with Yamaha in getting this product, the result is now I am have to wait 6 more weeks of an already 3 weeks. Bavas should have notify to me about that
Jennifer Payne
Oct 11,2024The beginner keyboard and stool are perfect for our 9 year old and 5 year old granddaughters! The clear note identifiers for the keys and keys that light up when pressed are very helpful in assisting beginners to quickly learn the notes and tunes. The only difficulty is that the instructions that come with the keyboard are in a foreign language so it very difficult for beginners to work out how to use the keyboard effectively. There is also no indication anywhere as to the language in which it is written. Post script: Wow! Joe at Bava’s Music City got back to me very quickly with a manual in English! Thanks Joe and Bava’s. This will be a huge help!