I spoke to Abdul who alleviated some concerns I had after my previous policy was merged over to Beagle Street. He was very informative and reissued some correspondence I hadn't received, and also helped me set up my online account with the new provider.
Abdul was extremely helpful and patient.
I had a lovely phone call with Abdul who was very efficient at sorting out my life insurance policy. He was very polite and had excellent customer service! Very happy customer.
struggle logging in
Pleasant experience, spoke to customer service adviser Abdul, he was very helpful & friendly.
Abdul was very helpful with my request. Amazing customer service overall.
Abdula was very helpful, courteous and very patient. Solved my query right away.
I received a call from Abdul with regards to my online account. He was very patient and explained step by step how to go about it, guiding me through the process till I got my account running again. He is a star and the kind of staff every company needs
I had a specialist called Abdul he was more than helpful ans made everything clear for me. He explained everything in detail to make it easier for me to understand and made life simple for me and i knew i was in the best of care when making this important life desicion to help me provide for my family when i am gone. I am more than happy being signed with beagle street great descion thanks to abdul guiding me along the way
I took out a life insurance policy with beagle street many years ago. However, as time went on I decided I needed an extra level of cover to make sure my mortgage was covered, just incase. Abdul was excellent, within half hour I had secured a new policy to go along with my other policy which its combined value made sure my mortgage amount was covered in the event of something happening to me. Very easy and straightforward. Thank you.
I just received my payout of a critical illness payment early October. The process was very straight forward submitted all my evidence and documents in July and beagle street done all the work of contacting who they needed for verification. They updated me through the process thoroughly couldn’t recommend them enough. Made life abit easier after a cancer diagnosis and only being 31 while also expecting my third baby. Thank you again and shout out to Alex who kept me updated through emails.
Awful company ,I've never been sent any confirmation for the insurance I bought only links to register which do not work when you click on them ,but they have taken the first payment no problem ,I will cancel this policy if I can ever get to view my account.
The Gentleman that was helping me was very helpful.
Absolutely atrocious company to deal with. I've sent 3 emails to customer service which have gone ignored and I called to cancel, confirmed cancellation of my policy was told I wouldn't be charged again but I have been?? Utterly useless.
Very good service very helpful so easy to understand thanks again
Really easy to update my policy. Helpful, polite and friendly staff who guided me through the whole process.
Cam was very professional and literally listened to my requirements and needs
The customer care is very good. The team speak professionally and they don't use industry jargon
Easy to set up and seems like a good deal but I have chased my policy documents 3 times (phone and email) and received nothing. For a paid service this is the minimum requirement for our agreement and I would appreciate being covered by a company who has strong communication. It doesn’t fill me with confidence and makes me nervous about the cover I am paying for.
ITSYABOY
Dec 13,2024Had some unplanned expenditures and had to cancel my policy a month into it. I can say that this process was simple and very easy/quick. Abdul was efficient and lovely to deal with as I only had a small amount of time to organise. Would probably go back when I am able to.