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Reviews 868
C L
Jul 30,2024Spoke to Violeta and Abdullah, both very polite and helpful.
Rebecca Salazar
Jul 30,2024Abdul was amazing, approachable, extremely efficient, very professional and overall received an outstanding service from him. Thank you very much. I would also like to say thank you very much to violeta who was lovely and manage to deal with my initial query and pass it on to the relevant team. So impressed
Ss
Jul 27,2024Abdul was the agent that I had the pleasure of talking to throughout the process of buying life and critical illness insurance. It goes without saying that he should be coaching / training others. If all call agents were as pleasant, detailed, and informative as he, we would all be writing more positive reviews. Thank you for calling back and allowing me time to think over what I needed without feeling pressured, listening without judgement and being informative.
Ian Turner
Jul 26,2024The website in regard to getting a quote and applying for the insurance and getting the insurance was quite straight forward but the part where you create your account does not work so I cannot get a copy of my policy documents. I've tried the "forgotten password" route but an email is not sent. Hopefuly there is a 14 day cooling off period to cancel it. My email address they have is correct as I got the congratulations your insurance applcation has been accepted email.
S Singh
Jul 25,2024Excellent customer service
S.A.
Jul 24,2024Abdul was extremely polite, patient and helpful. Very thorough in explaining everything too which was appreciated, thank you!
Lucy
Jul 24,2024Called asking for details on their life insurance policy, Sami answered the phone very quickly. He was so helpful and friendly, definitely recommend!
Jennie Canham
Jul 23,2024They really were patient with me asking lots of questions. Thoroughly explained everything and I’ve just called their customer services to ask for help with something and I was advised very quickly by a human !!! Not a robot
Rachael louise
Jul 23,2024Had a call from a guy called Joe seemed a really nice person and made me understand what I needed to know
Elaine Walker
Jul 22,2024Very easy process to take life insurance out over the phone, Abdul was really friendly and helpful got it sorted out in a few minutes
CM
Jul 19,2024Abdul was informative and helpful and clear
V M
Jul 19,2024Very nice experience’ Enjoyed talking to Luke about the new policy
Mr Jarvis
Jul 18,2024It's a bit long winded but I totally understand they have to explain everything more than happy with the service
Daniel Moore
Jul 17,2024Abdul was very helpful and kept the call lighthearted! Keep him employed!
Alistair McWilliam
Jul 17,2024Thank you Abdul for your service and advice in getting the right insurance policy for my family and I. Would recommend and use again in the future.
Mr Zacchaeus Taylor
Jul 13,2024Grate very good price
clare harding
Jul 12,2024They offer a great and friendly service
Sammy
Jul 12,2024Had a fantastic customer assistant called Abdul who was great and asked if I wanted to sort my crying baby out while he waited and called back the next day to finish the questions as I had to go out and he called when he said he would and quote was a great price he gave all the potions and prices! Couldn’t ask for anything more! Highly recommend
C D
Jul 11,2024Information was clear and precise.
Happy customer
Jul 31,2024Abdul is polite, professional and engaging. He made the lengthy application process easier with his personality and rapport building skills. I notice a lot of people have recognised Abdul's exceptional service and I wanted to suggest increasing his bonus and or wages because he is an attribute to your team!