Really helpful staff explaining everything clear to me so I can understand the policy and it's benefits, polite and took the time to find the best product for me, would have given 5 stars but the documents emailed to me were sent on a zip file that I cannot open.
On commenting
Sami. Very helpful and friendly.
It was helpful very easy to get the life insurance for my family (my children)
Marian was very informative, helpful and patient. Explained everything in great detail. Appreciate the help with my insurance. Thank you!
Good idea to save money for your family in bad cases
A few awkward questions and unnecessary ones too. Good overall.
In trying to use this to get life insurance for myself and my partner, it put in her name for both of us despite us putting in both our names and gave no option to change it. After taking ages trying to sort that, it arbitrarily dropped critical illness cover and provided no reason, particularly when we have no ongoing illness or issues. Do not use online application for these people, it will just cause you pain
Just got off the phone having had first Violeta then Abdul helping me through my queries. Had the best customer Service experience in some time. Clear, friendly communication, helpful manner and overall pleasant experience. I already had one cover, but wanted to change to a new, cheaper one with them and they helped me navigate through dates and set-up so I don't have overlaps in payments or periods uncovered. All very straight forward.
Spoke with Sami who was very helpful.
The Lady was very helpful when going through the quotes
Marian Dysko was a pleasure to talk to. Process was very painless.
Professionally sound agents
Abdul was lovely and made the process very easy. I felt supported throughout the conversation. Having gone into the conversation not knowing what I wanted, Abdul was able to explain all my options clearly. Thank you
Excellent service and prices.
The customer service is helpful and excellent they give us all details and information about life insurance.
Violeta & Abdul were brilliant. They were both very efficient and helped me understand life Insurance and take out a new policy. Excellent customer service and very friendly
Seamless application process and offering more benefits than competitors at the same cost
It was easy to do , but setting the account up took a few attempts.
H B
Sep 23,2024Helpful, understanding and very patient