Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings.
Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.
Great customer service. Prompt & efficient delivery. I needed to exchange for an alternative size which actually cost less. All sorted over the phone. Replacement item delivered, first item collected , refund awarded! Thrilled with my product! Thank you.
Online purchase didn’t work out but I was able to place my order with great efficiency by phone, and my order was delivered tho next day at no extra cost Thank you Bents!
Very quick service.
Kettler Kalos Copper Lantern - beautiful lanterns and exceptional Customer Service from the team at Bents Garden Centre. Thank you.
Delivered on time and well packed. Delighted with our purchases
The young man who took my call for a gift voucher was very helpful and, in fact, hand delivered it to my house on his way home from work.
Easy ordering prompt delivery and nice quality plants well packaged
Unfortunately the rose bush was not the Greatest.the one flower head was broken and many leafs had fallen and some with blackspot .disappointed.
Very good my air fryer grill for the price is amazing thank you
Quick and easy
Excellent customer service and excellent price.
Great customer service..👍👍
great product well packed and very quick delivery
Excellent, prompt service as always
I go to Bents most Tuesdays with my 3 year old two granddaughters as my mum. We have a treat in the restaurant, play on the park, walk to see the fairies and buy food from the food part. On Tuesday 22/08/22 September I visited with my Twinnies, my 12 year old granddaughter and 9 year old grandson. We did the usual plus saw Barbie and Ken skate round the sandpit. In the restaurant I experienced the worse time buying food I’ve ever experienced. I queued for hot food, had an empty dish plonked on my tray, had to then queue to order chips, drinks and ice creams. I was told the empty dish was for salad, so had to queue separately, I also had to queue again for ice cream. By the time I got to my table the chips had already arrived. Thankfully my grandchildren are very well behaved but sat on their own waiting for me to tackle the most ridiculous system. When are you going to review this system and make it much better for the customer???? Apart from the staff plonking the empty dish on my tray, all your staff are amazing, polite, helpful and lovely. Shame your system spoilt it.
Brilliant price & shipped nx day
Easy to order from Firs air fryer didn't work.replacement sent in double quick time.would definitely recommend this company.i think more people should use smaller companies like this.they are very competitive price wise and their service is first class
I’m usually very sceptical about companies that I’ve never shop before but I was impressed by this company delivering my product so quickly. The only issue was that I had to call customer services to ask about my order and there were nobody responsible on the e-commerce until the following working day(I called on a Saturday). This can be easily fixed.
Great product for a good price
Miss H.Robinson
Sep 02,2023I recently ordered a new bakeware set from Bents garden centre . And I was very impressed with the quality of the items that I ordered , and how well they were packaged , and how quickly they arrived . The communication , and customer service I received was superb . I would highly recommend shopping with this company .