Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings.
Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.
Great service, I would recommend to family and friends
I ordered on click and collect. I was very disappointed with collection process no instruction where to collect. I attended at customer services desk to be told oh no not here go to the “shed” outside once was instructed pick up the phone for attention when staff member came in they said oh no it’s not here I’ll look after around 10-15 mins I was told I’ll get some one to bring one over as I waited a member of staff sauntered ove from the main building. Surely I could have saved myself time by collecting from customer ser in the first place. Two star for the product not the click and collect bet disappointed
Great activity idea....but in reality stuffing a bear was a bit to simple. It was just put in the middle of the children's boutique on a dirty table. Not very well presented. The lady running the activity was very nice. Reasonable value as well
Great machine at a bargain price, very happy.
Used website to book yoga classes. Straightforward and easy to access on website.
Quick delivery and very pleased with the product
Lovely atmosphere and music, excellent food, staff /service outstanding. Had a wonderful time, thank you 😊
My order arrived as prr schedule. But part of my order the Seaweed plant food leaked everywhere. I informed your customer service what had occurred. He said he would replace the items and send me a replacement . When the replacement arrived they too were leaking. I did not complain again, but I will not be in a hurry to order liquid plant food again. My first experience of ordering from yourselves was not the best.
Very good service
Ordered the DEYONGS Fox and Deer navy throw (140 x 180cm) as we wanted a second one for a room; had bought one previously from another store. Fabulous price and quick delivery.
It’s always a pleasure the staff are always helpful and they have brilliant gift ideas on sale
You cancelled the event without informing us, the first I knew is when I received a refund 😡
Re my recent Online Order#122373. There was an item missing from the delivery of goods ordered. One phone call, immediately answered by a real person, followed by a prompt exchange of explanatory emails, resulted with the missing goods being delivered the following day. Excellent Service, smiles all round !!!
I booked the valentine afternoon tea as this date is also my husband’s birthday. We had a very relaxing afternoon. More than enough food, excellent service and a very good entertainer.
great service, staff very friendly & helpful when we needed to change something that arrived incorrectly.
Love browsing at Bents, never leave empty handed, whether for the garden or the home or treating myself to something new for the wardrobe, Staff are also very knowledgeable and give important info about the products.
Lovely , helpful friendly staff and we all loved the doggy trail and treats after at the pet cafe! Would definitely recommend and have been doing 🙂
Excellent service Quality items Good prices. Very satisfied with the overall service provided
Lovely dog bed very pleased with it. Good value for money.
LINDSEY SILLIS
Feb 26,2024Ordered several Easter items & they were all really lovely, packaged well for postage, loved them all thank you:)