Bents Garden and Home
To leave a review you need to be logged in
Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings.
Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.
Reviews 770
Alison Cavanagh
Jan 03,2024Wen me delivery arrived the deer was broken both antlers were broken of and both ears I was very disappointed
Jill Elswood
Jan 03,2024Poor delivery service - still not received all items Received an apology and a refund, thank you
Jane Tabern
Jan 03,2024Not very happy the ornament I ordered was smashed - it was in the sale so I couldn’t be bothered sending it back - but not what I would expect from Bents
Janet Shuttleworth
Jan 03,2024Beautiful Christmas decorations, amazing customer service, and fabulous food. Lovely afternoon spent with friends.
MR & MRS P SAVAGE
Jan 03,2024Easy to order and quickly delivered
Mr D Thomas
Jan 03,2024Online ordering was so easy, delivery was excellent & the product is stunning. Love Bents, visiting the centre is an experience from the restaurants to the shops etc. love it!!
Julie Ellis
Jan 03,2024It’s the shop
Customer
Jan 03,2024Out of eleven items ordered and paid for in the sale only two items were delivered. The rest of my order was unavailable and received a refund. Bit of a waste of time going online two days before the in store sale started. However the two items I did receive was great value for money.
Deborah Carter
Jan 02,2024Visited whilst the sale was on. Everything was well organised and clearly priced, a genuine sale 50% off all Xmas decorations, tills well manned.
philip goggin
Jan 02,2024Order status changed to refunded. No explanation as to why. Fortunately I managed to get to Bents (twice) last week (I live an hour away) and bought some Christmas flowers. The store is wonderful.
Dawn Williams
Jan 02,2024Absolutely delighted ordered in Christmas Day and it was delivered 3 days later
Ms Helen Brown
Jan 02,2024Fast delivery
Lynne Bingham
Jan 02,2024Quick delivery would recommend
Helen Lee
Jan 02,2024Good to be able to shop in the sale on 24th Dec when I was told my full order would be completed that week. Then to be told after Christmas- on 28th - that item isn’t in stock was infuriating. I then couldn’t shop on the store sale to see if I could get it. Did get an email about it but still very annoyed that stock levels are not synced with delivery information
Mr Winkle
Jan 02,2024Item ordered online is now not available and money refunded. Better system required re stock availability.
Alexandra Beresford
Jan 02,2024Great product, excellent service, very happy
Helen
Jan 02,2024Easy to order from website items purchased well packaged and arrived safely in good time. Would order online again thank you Bents
shell
Jan 02,2024I love bents and go frequently to buy groceries and other items, I was very disappointed in ordering on line for the sales. I ordered on 26 th and on the 27th went to the store and saw all the items I had ordered on line, so I did not get them as I had already ordered them. I was told on the 29th that most of my items were out of stock!!! I was very disappointed
Customer
Jan 02,2024Part of my order was cancelled and they said they had done a refund. Not received it yet. Then the part that did come was wrong. 1 of everything instead of two. Again emailed them and they apologised and said would refund. Not received it yet.
Gail Morris
Jan 03,2024Very very disappointed ordered Boxing Day on line Got 6 e mails to say order on way and delivered Friday then last email on New Year’s Eve to say refund on it’s way Not impressed !