To leave a review you need to be logged in
Bestoutdor was founded is as it literally says, aiming to provide consumers with the best outdoor products and give customers the best outdoor life experience. At Bestoutdor, you can buy fashionable outdoor furniture online one-stop.
Bestoutdor has top customer service and fast delivery. We provide our customers with beautifully thoughtful, timeless products that hold long-term value.
Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 days to be delivered. If you have any problem about your order, you can email us at: [email protected].
Reviews 269
Ann Elkanich
Nov 16,2022Box came damaged and parts were missing. Called customer service right away was told they would contact distributor and have them send parts. To date have had no contact with either company.
Kathy Weidkamp
Nov 03,2022Easy to set up, sturdy once all together and tied dowm, great deal for the price!
George Henline
Oct 31,2022Was what I ordered and very easy to assemble..my wife was extremely pleased..
Danielle Stevens
Oct 27,2022No stars if it was an option. Return policy is TERRIBLE! Took 6 days, several emails and phone calls to get a return label. Charging $27 to return an $80 item??? Same exact item from Wayfair returned easily, return label upon first request and only charged $8! NEVER AGAIN with this company.
Chris Fried
Oct 14,2022Great customer service. Product arrived quickly. Ordered umbrella's and they were very nice. One was damaged but the company stood good for it and issued a full credit for the damaged unit.
Angella Jones
Oct 06,2022I was offered a $20.00 welcome coupon that I forgot to use. I sent an email requesting that the $20.00 be applied to my account and was told that upon receiving the items the $20.00 would be applied. I have NOT received that credit to date! Items came damaged on various pieces. I sent pictures via email showing damages and after going back and forth with the representative I was offered $20.00 discount. I replied that I would ONLY accept the $20.00 discount if and when the additional welcome coupon of $20.00 is applied. Totaling $40.00 I have received nothing!!! I am in the process of advising and sending pictures to my credit card company to seek damaged items denial of total cost of goods. Horrible company!!!!
Enam
Sep 26,2022Good product and excellent service. Their prompt email response is commendable.
Robert
Sep 07,2022Excellent product! My kids absolutely love the trampoline and the customer service has been great!
Margarita hudson
Sep 06,2022Fast delivery and good price
Machelle Holloway
Sep 06,2022The quality of the furniture was great, but it had to be made for tiny adults. May be helpful to add a disclaimer to your furniture recommending for people 5'9 or shorter. Only not returning due to cost to return.Will give this set away. Still need to by furniture that would accommodate us
Gail Scott
Sep 05,2022The material construction is not as strong as my prior chair. Also it is lower to the ground. All in all, for the price I guess it is okay. I just have to get used to it. The delivery was prompt and packaged well.
Suzette Harvey
Sep 05,2022First of all I could write a book, but I’ll just say this customers beware. You get what you pay for including the customer service. Customer service is no longer top priority in most of these companies.
Stacey Cimini
Sep 03,2022I needed these tents for a party and they worked fantastic. Took a bit to get them together but after the first one the other 2 went up pretty smooth. I recommend these tents.
Joe S.
Sep 02,2022This was my first time ordering from bestoutdor.com. I purchased a 3 piece deck set. I had an issue with the order and I emailed a complaint. Almost immediately I got an answer and a solution. I couldn't believe how quick and easily the situation was resolved. I was also very satisfied with the quality and price of purchase.
Donna Walsh
Aug 20,2022Order was processed quickly. Chairs are very comfortable. There are some sharp cuts in the plastic. Not super smooth, but the price worked and I like that they are PC material and weather proof ( believing they will last a long time) A bit difficult to change the settings on the arm, but manageable. When chair was defected, they quickly offered to send a new one. All were free shipping by the way!
Nicole Hughlett
Aug 19,2022I bought and mini heat pumpand air-conditioning unit from them it came in 2 separate boxes the first shipment was damaged in shipment and bestoutdor.com replaced my first package immediately, without charging me anything and let me keep the damage unit...Iam very happy with the fast conduct and reassurance to satisfied me and the situation that shipping cause us. I will shop with this company again thank you bestoutdor.com Nicole Hughlett
Nicole
Aug 19,2022Bought a canopy for a little get together at our house. Neighbors came over to see it and loved it. This is a beautiful canopy and could be used for many other gatherings.
Happy customer
Aug 10,2022Thank you so much for the excellent customer service! I had a issue with one strand of LED lights that wouldn't work on my umberella. After trying everything they still wouldn't work. Amanda was great! She was very kind, helpful and prompt in replying to my emails. She offered to send me out another umberella immediately. I would highly recommend bestoutdor to my family and friend or anyone looking for a great company to order from. Thank you Amanda for making me a happy customer:)
Ann Simpson
Aug 06,2022Love the umbrella, so pretty and the color is what it was online so no surprises there. Fast delivery. Will be ordering from them again for certain.
Lisa Henry
Dec 01,2022Fast shipping I would like to see you guys stock heaters within a range of deminsions (They are being installed in pre-cut cabnets) that have filters on the inlet side - easier maint & longer life