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Birdkids is a family-owned business run by us, Clair and Glenn. We’re a husband and wife duo who love and value our customers. We sell "proper" toys (you won’t see a battery or screen on this site) with the proper service to match.
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We are customer services; answering your questions quickly and efficiently. It's not uncommon for us to answer your queries late at night or early in the morning. We want Birdkids to be known for its incredible service.
Clair is our purchasing department; rummaging through catalogues is her forte; finding you the best in traditional arts, crafts and toys, our brands include Djeco, Tender Leaf Toys, Floss & Rock, Moulin Roty, Janod, Rachel Ellen, Galt and many more! however, we’re also keen to support and introduce smaller independent brands that you may not have known about.
We are the shipping team; making sure your orders get to you for when you need them. This gives us the flexibility to give you the best service possible.
Therefore, at Birdkids, we are what makes us different. We are experienced in business however, we are not "corporate" people. We love what we do and have taken that enthusiastic energy into our brand and business.
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Lovely product, delivered within a couple of days of ordering. Couldn't be better.
competitive prices and fast delivery
This company run Groovy Sweets which is based at the same site with the same people who fail to answer messages, emails and the phone constantly goes to call minder AVOID AT ALL COSTS DO NOT PAY THEM ANY MONEY!
Fabulous items and a fantastic service, thank you 😊
Smooth service, nice communication, lovely items carefully packed. All good!
I placed my 2nd order with Birdkids and it was just as great as my first order. Super fast delivery, great prices and fantastic products. I will order again
It’s a lovely gift, only problem is I’m not very good at oragami, but hope my friends can help.
Signed up to emails never received a subscription email or the discount code. Sent three emails to the company never received a reply really poor customer service. Despite that they had products I wanted to order so placed an order but it took a few days to dispatch. Received order and they had replaced an item with something else. No email to confirm this beforehand which is very disappointing, to offer me different options like a refund or replacement/s just a like it or lump it approach. Need much better communication. Wouldn't order from them again as really not on the ball.
Lovely online shop. Great item with fast delivery.
Arrived on time happy with service
Lovely products and quick delivery.
Helpful, friendly and speedy service! Would recommend and use again.
Received the wrong craft kit, contacted the company to raise this and haven't heard anything since. It was a particular kit my daughter had been waiting for to take away on holiday, so a shame and particularly bad my communication hasn't been acknowledged
Very prompt service, and really good quality items for grandchildren of varying ages. I have ordered before and prices, even outwith the current sale, are very reasonable indeed.
Great service quick delivery thank you
very pleased with your products
The purchase was a gift so cannot comment on it much, but delivery was prompt, packaged well and good updates throughout.
Order, dispatch and delivery was smooth and speedy. My grandchildren were delighted with their package and its contents. I was really pleased to find a company that stocked such a wide range of Djeco items.
Great service - lovely products and delivered on time.
Angel
Aug 26,2024This is a shop and a team to trust. Seriously, there is no point in buying from Amazon when you have players of this quality, proximity and value. Well done to Birdkids team/family. Full support and best of luck ahead, it shows you guys care, and it makes one feel awesome to support companies with values.