Beautiful shop. Wonderful service. Gorgeous jeans. I want to go back!
My experience was mixed, but mostly because I purchased the wrong size. I love the BLA jeans that I already possess, so no other problems on that front. The service is always great. I spoke to Franc via Instagram and email, and he was most helpful and accommodating. Thank you! I hope to buy the correct size when I’m in London next.
Really attentive, great help in the store. These jeans are a cut above in terms of quality, finish and look. Really happy with them, they feel a good investment. For me my jeans are definitely ‘winter’ jeans due to thickness and weight. I’m very hot in my pair, even in the English summer!
I wasn't sure if they were worth the money (it's the most I've spent on jeans by a mile!) But when they arrived I was really pleased, I've got compliments for them and they've held up well and don't show wear and tear yet and I'll get them repaired with the company if they need it!
Blackhorse Lane is not just an Ateliers, its an experience. From the moment you walk in, to having you very first pair of jeans made, the entire team make you feel part of the denim family! I would highly recommend just taking a walk through the door and meeting everyone. I won't be shopping anywhere else for my jeans, Blackhorse Lane Ateliers are the only jeans you will ever need. Thank you guys!!
Very good and attentive service and a good and well designed pair of jeans
Fantastic service from Lilly, and the Japanese twill chinos I bought are just epic
Made SO well, fit SO well- an excellent pair of jeans!
Great jeans, friendly staff, free alterations!
Really friendly service and nice to see the repair work underway as you buy. A great product too - I also tried Hiut and BHLA are just a little bit better quality all round. I’m a very happy customer.
They were very personable. I had to change my first purchase as I ordered wrong size online. I changed it at the shop and the staff was very helpful getting the right fit. I would recommend on-site purchase.
Excellent quality and well made. Really worth it. Also really great customer service, online and on the phone.
This is the first time I have bought your jeans and the first style choice didn't work for me. But you were all super-helpful in talking me through alternative styles and I am now really happy and comfortable in my N5 jeans. Sadly I had to do this at a distance as I couildn't get to London. The size 26 was the perfect fit with a good turn up. Really pleased to be supporting a small ethical company and so nice to buy good quality, comfortable jeans. Love your brown paper bag as well. It makes the perfecct potato store!
Products are great! Service is even better! I’m pleased to support smaller high quality businesses worldwide.
I'm a big fan of Blackhorse Lane. Just bought a second pair from them (a bold ecru for the summer). The quality goes without saying, After sales service is also great, with my older pair being dropped off for both repairs on a small hole and being taken up a touch. Quick too. They were back with me in less than three weeks.
Excellent service. Quality Jeans highly recommended
Brilliant service and jeans for life - not that expensive either.
The best jeans I've ever bought. A great fit and so well made. Brilliant service in the shop. I'll be back if this pair ever wears out!
What don’t I like about Blackhorse Lane Ateliers? ... Thinking. ... Still thinking. ... Nope, nothing. From the exceptional quality of the denim, to the perfect tailoring, to the unbelievable customer service, there can be nothing bad to say about these wonderful people.
P Sullivan
Jul 30,2021Excellent service as always!!