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Blackhorse Lane Ateliers

Hosted by David Simmons

4.5 (726 Reviews)

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Reviews 726

4.5

Out of 5.0

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Evan
Mar 19,2021

Amazing product and service. Han was super cool and helped me get the right pair of jeans I’m really happy with them and will buy more things from the business soon.

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MR C PARMENTER
Mar 17,2021

The best customer service I have ever encountered. Coupled with a product of incredible quality and detail means I am now a life long customer. There's no where else I will buy jeans from now.

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Andrew Giaquinto
Mar 14,2021

Quality material used, with excellent design feel! and attention to detail, delivery perfect too! 120% RECOMEDATION :)

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Dasein
Mar 13,2021

Great pair of jeans, equally great service!

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Adam
Mar 13,2021

Let alone their top-notch craftsmanship, service is excellent and extremely helpful. I was unsure of my size and Wil has helped choose and send me the exact measurements of their items. Impressive!

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JiS
Mar 12,2021

Their generous and passionate service in store extends to their website too; Wil was super helpful, and I‘m thrilled with my new pair of BHL jeans (the SE1 model, featuring heritage details unlike anything from rival brands)

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A.S.
Mar 10,2021

Good service and excellent products, what more can you ask for.

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MAXWELL LANSER
Mar 07,2021

I live in Australia and was simply amazed at the speed and efficiency of my purchase. Also the garment was just as I expected and the service and attitude of staff was excellent. Cheers, Penny

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Jason Underhill
Mar 04,2021

great jeans. proper weight, well-stitched. good service during lockdown 21.

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DongSeong Lee
Mar 03,2021

I tried it on and very much fit fir me and nice look. I really recommend you to try this well made denim of the world. I must say the pattern and tailoring is fantastic shape in your body.

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Hyoukjae Cho
Mar 03,2021

It's very awsome jeans I really like it so much Thank you for selling this products

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edwin
Mar 03,2021

Great jeans and superb service? Can't recommend enough.

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CR
Feb 27,2021

Great service over and above... Being quite thrilled with several pairs of these lovely jeans I happily ordered a new pair with a request to have the longest pair they had in stock, not expecting really that it would be possible as the sizes are standard and lengths stated on their site. I received a friendly phone call shortly after ordering to ask what length I would be happy with as it seemed they had some unfinished pairs in my size. While this kind of service I suspect is not always possible, it was refreshing to see a retailer do what they can to accommodate a request. My jeans are all the more valuable to me as care and attention was offered and most gratefully received. Thank you!

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H Booth
Feb 22,2021

Great jeans excellent service recommended

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Scott
Feb 11,2021

Unfortunately as much as I have tried to like bhla jeans I just can't. There isnt much about the jeans I genuinely like. The people seem cool, but I just don't like the product. I've had the jeans a year and tried my hardest to enjoy them, but didn't. The sizes are all over the place. My 34" jeans measured 37". I've taken them in to 34.5 and they have already stretched back to 36". They sag horifically at the back too and they lack enough belt loops to stop the backside dropping. Needs two more loops at the back. The front pockets are too tight, so much that I can't even get my hands in them. I've tried to use them but gave up. And they are now so tight that one of the rivets came off when I tried to put my phone in my pocket. The waistband keep collapsing and rolling over, I'm sure this is due in part to the stretching out of the waistband but looks cheap. The labels inside are quite scratchy and leave a red mark on my skin at the back. And the just didn't soften enough to ever break them in. I've washed them a few times but nothing helps. All in, these just don't work and god knows I've tried to like them. For the price these have been a dissapointment. **update and response to below** I tried to contact and initially they seemed cool. Albeit it would involve a trip to London and being from the Midlands I didn't have much spare time to do it. After a few months it just wasn't looking feasible. I was given the number of the owner and asked to call but each time I called there was no answer. Followed up with some emails but also without reply. I guess they have given up trying to help sort it out. Shame but does back up my initial experience. Have downgraded the review based on this post purchase experience.

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Emma
Feb 09,2021

Stunning jeans and great customer service. I bought a pair for my husband for Christmas, which weren't quite right. Exchange was very straight forward and he has the perfect pair. Highly recommended, they're a great company.

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Chris Ellis
Feb 07,2021

Made some alterations to some jeans for me. Did an amazing job, customer service was great also. Overall great customer experience. Would highly recommend.

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Javier Alvarez
Feb 03,2021

Great customer service. These jeans are and just the best out there. Well done!!

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Teresa Reese
Feb 03,2021

I first ordered a pair of jeans and they were too big. When I went to return them, FedEx wanted to charge me $120... insane... so I decided to keep them ( in case I get chubbier in the future )... I really wanted BLA jeans, so I ordered a different style, slimmer fit pair and I love them. The quality and integrity of your products are much appreciated!!! They were delivered when expected and I am very satisfied with my whole BLA shopping experience. Thank you

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Andrew Molyneux
Feb 02,2021

Excellent prompt service , quality product ( tailors tape measure )

02085317772 [email protected]

114B Blackhorse Lane, E17 6AA, London, GB

http://blackhorselane.com

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