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Reviews 91
Maryanne DiPasquale
Apr 16,2024I used to love Bloomscape, I have some thriving plants from 2021 that really helped my houseplant collection grow. Now, they ship from Costa Farms, which intentionally do not but from as the plants come unhealthy, root bound, and often with mites. I bought a Money Tree from Bloomscape last month. I saw it was coming from Costa Farms and reached out to Bloomscape who simply did not respond. The tree is already wilting, losing leaves, and just generally looks unhealthy. I’m going to try to save it, but I wasn’t trying to pick up a rescue. For the price, it ought to have been a healthy plant.
Lee Amoroso
Apr 12,2024We ordered a plant from them years ago and last year a new pot for that plant that they recommended. My plant is thriving so well that it is huge and I reached out to customer service for advice. They responded quickly and gave multiple steps of advice. I was so impressed and will order from them again!
Jairov
Jan 23,2024My first experience with Bloomscape: 1. I make an order and it is considered fraudulent by Bloomscape. 2. No one from Bloomscape reached out to me until I did to understand why I had not received any shipping information. 3. I re-submit another order for the two plants I want. 4. The first plant arrived ~25 days after the initial order and it arrived dead. 5. I have no idea where the second plant is nor if it has even been shipped. 6. Almost ~30 days later and I still do not have the two plants I have ordered. They compensated 50$ for the inconvenience.
NL
Dec 11,2023Honestly please don't shop here. The website is beautiful, but both plants they sent had very damaged leaves that appeared 'ripped'. For these prices (or any price) the plants should be healthy and look great and these were not. Customer service was unhelpful and despite photographic proof - they gaslighted us and said "they are healthy just learn how to care for them". Maybe they are healthy, time will tell and we'll do our best to nurture them, but leaves were ripped on both plants. They would be plants that you would pass by in a physical business. Also of note, customer were also hard to get a hold of. They also didn't send an item in the order and I am still waiting for the refund. It's shocking they are still in business and I have contacted my credit card company to file a complaint in hopes others won't experience this. It's honestly a scam business and I frankly feel bad for the plants.
anthony
Nov 16,2023I recently ordered 2 plants from Bloomscape and both people who received them loved it! Plants were packaged great and great quality. We had a delivery issue with one (not Bloomscape's fault) but customer service was great in helping us. Francesca at Bloomscape was wonderful to work with. I highly recommend Bloomscape. Can't say enough good things.
brandon
Oct 05,2023Had a minor problem with my bird of paradise arriving with a damaged leaf. Francesca reached out and resolved my issue, ordered numerous plants with Bloomscape and many other online sellers and Bloomscape always arrives bigger, greener and healthier than any other company. Top notch!
Dan L
Sep 15,2023I've purchased a lot of plants from them in the past but the past couple orders have been really subpar. The shipping is not as good, so the plants or often damaged. Recently had an order that arrived with multiple wilted stems (probably 30-40% of the plant) and customer success offered a $15 off coupon code and made me jump through so many hoops it wasn't worth it. The pots are really subpar and look and feel like cheap plastic (TheSill has vastly better pots) so if the plants aren't thriving its not worth it. Way better to just buy from a local plant store vs. Bloomscape.
Peter
Sep 12,2023I’ve been ordering from Bloomscape for years because of the quality and condition of the plants being far superior to what you can find at Home Depot, etc. A big problem with those stores is the presence of pests in their plants. Have been satisfied with Bloomscape all around.
Vittoria Foti
Sep 05,2023I have purchased multiple plants from bloomscape and each experience with them has been nothing short of wonderful. Not only do they offer a wide variety of plants, but their plant care team is so helpful and kind. I also use their app, Vera, to keep track of watering and fertilizing! I feel like the price of the plants are worth it and their customer service is quite lovely.
Olga Sankova
Jul 31,2023Very disappointed! Ordered a plant and it came smaller and half dead. Reached out to customer service and was offered store credit. Alright, I was willing to try and order again. New plants arrived in a better condition and I was still hoping for the best for the old plant. After two weeks, I noticed that the original plant is infested with worms. Horrible! Really sad experience.
Jill MacPhee
Jul 26,2023Absolutely amazing customer service with Bloomscape. I had a shipping issue with a housewarming gift I was sending, and Francesca took care of the issue immediately! I was also given a Bloomscape trio as a housewarming gift and I love it! It is such a unique and special gift. Easy to care for with the directions and info given on each plant. Bloomscape will always be my go to for a new home gift of good luck!
Eileen Hoverson
Jul 26,2023I received a plant from Bloomscape yesterday. I knew I had not ordered it so I contacted them. They told me that the card must have not been put in the box but it was from The Farmers Dog regarding my dog, Maya. They apologized for the error and told me exactly what the card said. The plant was delivered by FedEx and was in great shape. The box was perfect for the plant and it was still moist and I now have it sitting where I can see it every day. They got back to me immediately with the information I needed and I was impressed that the plant was packaged so well and arrived in such good condition; having never ordered a live plant before.
Aidee Avila Medina
Jul 22,2023DO NOT PURCHASE FROM THEM. Ordered two plants for Mother’s Day going to two different locations and both arrived in horrible condition and promptly died. When reaching out to customer service they could only do store credit and were unapologetic. Their plants are overpriced to begin with why would I repurchase from them. If you want to send a dead plant to a family member this is the company for you.
Tom Gould
Jun 19,2023I ordered and a Bromeliad Pineapple, and a ZZ plant. I have had a ZZ plant for about 2 years, and i absolutely love them. When i received my plants and was placing them i noticed a few brown marks on my old plant. I contacted their specialists, and even though i didn't buy that plant from them they quickly gave me a quick response and some things to do. I have placed a second order for a Sansevieria. I had a beautiful large one, but i killed it. I have been more of an outdoor plant guy. But with support if i need it is so appreciated. Love the pots they come in too.
Kristen
Jun 05,2023Ordered “Colorful Collection” trio of plants as a birthday gift for my friend. Ordered 4/30. Due to a technical error my order didn’t ship on-time. Bloomscape offered to upgrade my shipping to express 2-day air and created a label on 5/9. What a mess from there. The plants didn’t arrive to UPS until 5/12 and weren’t delivered until 5/17, long after my friend’s birthday. The box had also been broken into and one of the three plants was stolen. There was soil all over the box and the remaining two plants in disarray. Wasn’t a very impressive birthday gift when my friend opened it. I upgrade from 1 star to 2 star because Bloomscape gave me a full refund and were apologetic. I wouldn’t buy from them again.
Ashlee Houck
Jun 01,2023This company is a complete scam. They send you dead plants and will not refund your money. I purchased a lavender tree for my mother and it was dead on arrival. They are overpriced and a disgusting company. Scam! Scam!
bestdressed
May 26,2023My daughter sent me a lavender tree for Mother's Day. It didn't look very healthy when it arrived, but I hoped for the best. It has been less than two weeks...and it is already dead. I followed the instructions, to no avail. I feel awful that my daughter spent her hard-earned money on such a disappointing gift. i don't have the heart to tell her.
Jewel Braxton
May 26,2023I purchased a xs bundle from Bloomscape which consisted of the ZZ plant, Sansevieria and the Hoya plant in early spring, and to date my plants have really flourished. I am so excited and pleased. My ZZ and the Hoya plants had to be repotted in a bigger pot. When Bloomscape get their pots in I will order a couple so I can repot my Sansevieria. I now know why I bought these beautiful plants because they enrich your lives and a room Thank you Bloomscape
Gerald Jubilado JUBI
May 25,2023Rarely do I ever write reviews, but I ordered a care package and found out that the soil scoop was missing. Reached out and Alex got back to me in a timely manner. I asked if I can buy and add potting soil to the replacement order. He sent me confirmation for the replacement scoop and included the soil at the inconvenience of the situation. Appreciate it so much!
Mge
Sep 15,2024I ordered an XXL bird of paradise and received a 3 foot plant. No phone number offered for customer care. I contacted them and they asked for a photo, I sent it, and never heard back. What a shame. I purchased a plant from them 2 years ago and it was beautiful. Company not the same.