To leave a review you need to be logged in
Reviews 3
margaret kennedy
Jan 29,2025The button on stair lift broke , engineer came out to my mother who is in her late 80s , engineer was very rude told my mother that she was looking for something for free, that there was nothing wrong with the stair lift and also by the looks of her there was nothing wrong with her, rang the company , spoke to someone called Margaret who said she wouldn’t believe that as the engineer in has always had complaints and as she was not there herself she couldn’t say . seriously what a way to speak to an elderly person , also this company must remember if it was not for the people with poor mobility the would have no company!! Siobhan
Sinead Mccabe Kilbane
May 24,2024Was initially happy with the advice and fitting. The problem arose when the stairlift broke. As per website I hoped for a repair within 24hours. My vulnerable parents appointment was cancelled and we were not informed. I was told only when I rang. Was told initially that appointments were running late and passed onto Darren who told me that the appointment wasn’t scheduled at all. ( both my mum and his colleague must have been lying).
The BEAT Centre, Unit 12, Stephenstown Industrial Estate, Balbriggan, Co. Dublin , , Balbriggan, IE
https://bmstairlifts.ie
Carer of Parents
Mar 13,2025DO NOT TRUST YOUR LOVED ONES SAFETY WITH THIS COMPANY. I would like to repeat the same messages as the other negative reviewers. The engineers are rude and abelist. Treat the users like morons and provide faulty not fit for purpose products. Although the lifts are under warranty they will not fix them. An engineer is being called every 2 days and they day there is nothing they can do. My father in law was trapped on the stairs for hours. Then on another occasion was trapped downstairs for hours. Engineers don't come when called. Call centre and managers are rude. Engineers said awful things about disabled people even though THEY ARE THE CUSTOMER THE PRODUCTS ARE DESIGNED FOR. Please do not trust them with yourself or your loved one. Not safe, not functional terrible technical and Engineer support and rude Engineers.