Bouncepad was very responsive. Not only do they have automatic communications in place to let you know the status of your order (a must nowadays) but they are also quick to personally respond to questions and to ensure their customers are satisfied. Despite being across an ocean, I received my order quickly (quicker than some US based companies) and it was everything I ordered without issue!
Whilst working onsite Bouncepad took an order and delivered next day outstanding service, great communication a pleasure to deal with, I will be back.
Tanya was amazing! We had an issue with shipping kiosk stands to our client and she was able to remedy the issue in less than 24 hours. Her service was outstanding!
Fast shipping, great product.
We are very pleased with the bouncepads. We have the freestanding as well as counter top versions. They are well designed, lockable, customisable and offer a smart presence for exhibits. James Welch has been really key in helping our account. Many thanks to him and the bouncepad team.
Repeat customer. Used Bouncepad a number of times over the years and always deliver. We always personalise the boucepads which add an extra professional feel to an already robust product. Recommend every time.
Having ordered two ipad holders, they failed to turn up on time and when they did, they didn't have the right components to assemble them. We have chased and chased but they still haven't come.
Bouncepad was great to work with and they delivered a top notch product in record time! They didn't answer the phone when called, but they did respond to email in record speed as well. Very pleased with this transaction.
Fast reaction. Fast delivery. Product as described
Great guys dealt with them many years exceptional quality
Excellent service and communication.
Overall happy with the purchase. Was hoping for a bit more weight in the base so it doesn’t move so easily. Was going to do magnets to latch it to table as a non permanent solution. I do farmers markets so wanted something I can take on and off. A heavy base (or option of) would give a temporary setup more stability. Thanks.
The purchase process was easy. Seems that all has been delivered timely. Thanks,
easy to order and find exactly what we needed. Delivered promptly and simple to assemble. Being used in reception area in office building and all good so far.
Great customer service! friendly team, quick to respond, fast delivery and great products! Remi in particular is very helpful, processing last minute orders for us and making additional efforts to get them delivered to us quickly! :)
Great product, great service, and they went the extra mile to help us out!
Haven’t received it status hasn’t changed to shipped
This was exactly what we needed for our Children's Ministry check-in kiosks! The iPad fits securely, and the Brother printer looks great mounted. I was very happy with the quality of the product, and the quick shipping time to us here in Texas!
Just what we were looking for. Stylish enough to look nice and sturdy enough to hold up to the rigors of 100 people using it daily.
Julie Casey
Jul 20,2022We ordered 3 kiosks stands for our children's check in system. They were outstanding quality and were exactly what we needed. We did have an issue with a faulty piece but Bouncepad was very prompt and extremely helpful in send us a replacement part immediately. I highly recommend Bouncepad!