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Reviews 847
Nancy Graham
Feb 28,2025The order was processed quickly. When we were missing screws, we were taken care of immediately.
TO
Feb 24,2025Easy - quick - reliable Great product
Pavel Mauric
Feb 18,2025Everything as described, fast delivery.
Kelly Yetzer
Feb 14,2025Everything was super easy. I placed my order and within a week I received the products. I had it all installed within 20 minutes it was super easy to do and looks fabulous.
Christian H.
Feb 07,2025Very good service, thank you.
Harvey Payne
Feb 03,2025Great company to deal with. Excellent product range.
Abby
Feb 01,2025Received product in a timely manner. After receiving additional help was needed with product. Customer service (Tanya) was very helpful/polite/understanding and rectified the situation with a quick solution. Will be ordering additional products from Bouncepad!
Happy Customer
Jan 27,2025Ordering was easy, the product I wanted was available through Bouncepad and not on Amazon. Delivery was almost as fast.
Ludovic LEON
Jan 27,2025Tanya is a very professional and responsive person. The commercial offers were clear and without surprises, the service and advice were top-notch. I can only recommend this company, and their products are of good quality. Thank you.
NEIL
Jan 25,2025very good experience, exactly what I wanted.
MG
Jan 15,2025Excellent service all the way. Very friendly and helpful team! Product looks good quality and very well suited for purpose. Would buy from them again!
Scott
Jan 10,2025The courier company botched our delivery. I contacted the Bouncepad Customer Service Team to report this, and they responded very quickly. They not only opened an investigation but sent out a new delivery for the next day. Tanya was incredibly: helpful, friendly, and professional. Possibly the best interaction I’ve had with a company’s Customer Service Team. The product is also excellent and robust. Very happy.
nadia nardino
Jan 09,2025Love the stand , very classy and sturdy
Sung Chung
Jan 08,2025I am beyond impressed with the excellent customer service provided by James Welch at BounceBad. Despite the UK hours of operation being over, James went out of his way to accommodate our time zone and ensure our order was completed promptly. His responsiveness and dedication are truly remarkable. James demonstrated a level of care and professionalism that exceeded all expectations, making sure we received exactly what we needed on time. It’s rare to find someone so committed to their customers. I highly recommend James and BounceBad for their outstanding service and support. Thank you, James, for going above and beyond!
Stevie
Jan 06,2025Poor product design or low quality materials not made to last. My daughter is an inpatient at the NHS Royal Hospital for Children in Glasgow for the next 6 to 8 weeks. The hospital opened in 2015 and above her bed is a Bouncepad boom arm holding a tablet for patients. The tablet is fixed to the end of the arm with cable ties due to the failed plastic mount. The rest of the arm is metal however the end section is what I can only describe is bakelite type plastic that has not stood the test of time. I spoke to staff earlier about it and they told me 80% of the kids rooms are like this with broken tablet mounts making them mostly unusable. A terrible advert for your brand Boucepad, do the right thing and sort these out (no cost to the tax payer).
Parker Hebert
Dec 21,2024It was an easy installation! Might include when purchasing that some tools might be required OR just include the correct screwdrivers in the packaging. I think some instructions could also be included on how the lock works!
Daniel Schwarz
Dec 19,2024teuer, aber durchdacht und das Geld wert!
Megan Howell
Dec 14,2024This product is worth it's cost and made of great quality. I greatly appreciated the way everything came packaged and how clear the instructions were. I would only recommend having a way for the plastic base to snap onto the metal base.
Eric
Dec 08,2024Well made. Very portable
Unit 7, Lockwood Industrial Park, N17 9QP, London, GB
http://www.bouncepad.com
Bridget Sutton
Mar 04,2025Great product and the shipping was incredibly fast.