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Reviews 22
Nouri OBAYDA
Feb 20,2025on February 14th at 4:50am on the way to heathrow terminal five. our taxi driver hot two parked cars and my 7 year old got injured from the force of the seatbelt on her neck. the driver fell asleep as it seems and the one of the two parked cars that were hit was written off. the visibly was perfect and the roads were dry. the police attended the site. i have in writing my message to BPC cars and they were not interested to investige or persue or even applogise. on the return journey, Feb 18th. the driver who was meant to collect us from T5 was 50 mins late and after a no show we took a black cab. we paid in advance for both journeys and the company were not even interestd a refund or or appology . their main concern seems to be the money. @BCP, dont pretend to care by replying to this message. You never replied to whatsap and call when we crashed and we had a no show driver on return investigate who the client was in taxi LJ16SVN white toyota and this will allow you to have my details and contact me via email instead of a pertend to care for the public to see. @ Reviewers. if you want , i can send photos for proof
Consumer
Feb 15,2025Great communication through WhatsApp post booking for confirmation of travel group to ensure correct car. Follow up one day before travel. Driver arrived early, comfortable car and got us safely to our destination. Highly recommend this company and will use again. Thank you!
Gary Chan
Feb 15,2025Very good customer journey
nesrine Achouche
Feb 14,2025The driver came before time and he was waiting patiently, he help me with the suitcase
Emma Pinkerton
Feb 13,2025Competitively priced, efficient and communicative. I will definitely be using this taxi service again.
1887620
Feb 13,2025Great job and the driver was very kind
Gregorc
Feb 13,2025La prise en charge etait parfaite, à l’heure au point de rendez-vous. Voiture confort et conduite top. Merci
Shane Talbot
Feb 13,2025AAA+++, will use again. Dispatcher went above and beyond to ensure a successful journey, including recommending a slightly earlier pickup due to unique traffic conditions. Good use of WhatsApp for coordination.
Anna
Feb 12,2025Booking was easy. Prices were upfront. Driver was early, communicated well, very nice. Cab was clean and comfy. Very reliable. Would definitely use this service again. Thank you!
Rebecca
Feb 11,2025Very professional, picked up on time and seamless journey.
Chris Hames & Megan Butler
Feb 11,2025On time pick up, good comms from firm, polite and safe driver (thank you Shakeel), nice car. Trouble free drop off at airport.
VALERIA BRUSCA
Feb 11,2025We really appreciate the good service provided
Patrick Hagerty
Feb 11,2025Driver arrived on time. Lovely clean, spacious vehicle. Excellent communications from the moment of booking
Unknown
Dec 31,2024Scammers they don’t pay the drivers !!!
shaimil patel
Sep 19,2024Having read all the reviews this looked like a sure bet. I booked a cab from Gatwick for my daughter who would be travelling alone. On the day there was no one at the meeting point. Only when I contacted the company was I told that there was a problem and they wouldn't be able to do the job. It was 1am and my daughter stranded. Maybe next time consider helping arrange alternative transport and maybe covering the cost of the difference. After all we effectively had a contract that I paid for upfront, against a service I did not receive. It can't be right that the customer bears the full impact. Note that this company operates under britanniaairportcars.co.uk as well. I would not trust either of them.
pierregas
Sep 09,2024Company was great to deal with and honest about fares, great communications and understanding.my passenger is a VIP i can not say anymore... Great communication at all time and total respect from me...
Denise Green
Aug 31,2024AVOID BPC CARS AND AIRPORTSTAXITRANSFERS AT ALLCOSTS. I booked airport transportation 6 months in advance of my trip 14.8.24 via Airportstaxitransfers who sourced transportation with BPC cars. I was told we would get driver details an hour before departure. No information was sent and I had to ring the company to ask where our driver was at 8.55am as we were due to leave at 9.15am. I was told there was no driver available and that we would have to make our own way to the airport. I was supposed to receive driver details an HOUR before pickup time and was expecting the message at 8.15am. No one contacted me to either give driver details or the fact there was no driver available. I did not get confirmation that no driver was available until after 9am. This left no time to organise transportation for 6 people with 6 suitcases to depart at 9.15. As a result we had to pay for an uber for 4 people costing £120 and pay for car parking therefore taking our own car to Gatwick to transport the 6 cases the uber driver couldn't fit in at an extra cost of £120. Therefore we are significantly out of pocket due to BPC cars and Airportstaxitransfers incompetence and unreliability. Neither company are offering compensation or refunds for the extra costs. Had we not been able to get an uber or had access to a car we would have missed our flights and therefore not been able to go on holiday. I have cancelled my return taxi from Gatwick on 29.8.24 with them because I had to drive my own car to Gatwick and due to the failure to provide outward transportation I certainly didn't trust them to get my children home from the airport at 2am when they let us down on the outward journey.
Mr
Aug 23,2024Very good communication with the dispatch team. The driver was 5 mins early and helped load the 5 pieces of very large luggage into the meticulously clean vehicle. A very safe driver, they got us to the airport in an efficient manner.
Discreet
Aug 21,2024Friendly service. Easy to make changes. Great communication
Consumer
Feb 24,2025Super easy to book, and when my flight landed early they were so helpful in getting the driver to collect me earlier than the booking so I didn’t have to wait for ages. The driver was very helpful and the ride was very smooth. No hesitations in booking again and in recommending this company!