To leave a review you need to be logged in
Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
Reviews 471
Shawn Seymour
Nov 12,2021I told their person when I placed the order not to use UPS. To use USPS only. She said they would ship by USPS. When I got the tracking number, it was UPS. I contacted customer service. They said that USPS would deliver it. It was delivered by UPS. Had I not opened the door real fast, one of my hoodlum neighbors would have stolen it. NO UPS means NO UPS. They did nothing but lie.
Conal Murphy
Oct 02,2021Ordered an Official licensed Aragorn Sword for my friend in the USA. Price is little high but quality and delivery time is impressive.
klimasguy
Aug 24,2021Buyer beware! Falsely advertised products sold at premium prices. I bought what was listed as high quality knife, American 1918 trench knife. I paid $193.00 after shipping and taxes. I received a pos knife made in India! Insult to injury, the same pos knife appeared several days later on their site for $16.00! Avoid this Budk scam at cost!!!!
JAMEIK SIMMONS
Jul 29,2021Places order then called to check on next day they said still processing Then received email need to calm to have product shipped. Called verified Cc then receive email from Charlotte saying I need to send my Id to get my product. I have never ever had to send my Id for any orders ever. As well that to Much info u have I never received the product had to cancel order And go to vendor
BoomerT
Jun 16,2021BUDK and My Noble Warrior did it again!! For my birthday I was gifted with a medieval broadsword... engraved.. I did female water works while doin a most epic happy dance... then I got some board.paracord and made it my own... THANK YOU EVERY ONE AT BUDK and ALWAYS AM THANKFUL FOR MY NOBLE WARRIOR
J Moskal
May 28,2021Someone stole my credit card number and used it to purchase $750 worth of products from BUDK. I noticed the charge right away and contacted them. BUDK found the order, stated the order hadn't shipped and promised to refund the charges. After still seeing the charge on my credit card, I disputed it with my credit card company directly. I emailed BUDK as a follow-up and still haven't received a response. It's been three weeks since the initial charge was made. I'm very disappointed they didn't issue the refund promptly!
KbryceR
May 18,2021Great Products for great prices They always ship very fast. Had to return an item once (Not their fault) and they were very friendly and walked me through the steps to return my item.
Concerned Citzens
May 15,2021I ordered product, quality it stated, good it stated...I got nothing but cheap CHINA made product made from plastic n crap. Shovels were made so small only a child could use. Product was going to be returned, they told me, no refunds unless the product is damaged, AND I must pay for Shipping and handling. This company had terrible customer service, poor quality products and misleading pictures on their site. Cheap CHINA made sh*** that ain't worth the money. I threw the products in my trash and learned my lesson...never use or buy from BUDK again.....don't waste your money.
David Custer
May 07,2021Questionable quality and terrible service. My mystery bug out bag had 4 survival whistles and a metal hook to hang fish. I've called three times and they won't return it despite saying they have a 100% satisfaction guarantee. The only lower standard for service may be bail bondsman or DMV employees.
Matthew
Apr 19,2021Recently bought a hidden camera it didn't even work package came all smashed up it's supposed to blink red and blue when it turns on but just blink's blue 3 times and when I plug it up to see video it says the device isn't working right and windows doesn't recognize it
Mark Miller
Apr 08,2021Thank you budk very satisfied looking forward to ordering more of you black powder revolvers. Everything was well in order and right on time. Again thank you. Much appreciated
eric kurth
Mar 28,2021TOO BAD THERE ISN'T NO STAR OPTION!! This Store has got to have the WORST customer service on the planet!! Do yourself a favor... Save your money and go to a "GOOD" knife store!! Here is a copy of my emails that I wrote them several times already with NO response. They sure took my payments fast but sure as hell ain't willing to back up their products or claims of great customer service......Here's my e-mail that I sent them several times already, "I messaged your pathetic store about a week ago over a piece of junk Sound grenade that you sold me that blew apart with the very fist CO2 cartridge and damn near blew out my f*ing window. I asked for a replacement 1 or a refund. I haven’t even heard a f*ing slightest response to it!! I hope that there is somewhere on the internet that I can find so I can tell everyone how much of a f*ing rip off you are!! I doubt I will even get a response to this email like the other two that I wrote your store. I want my MOTHER F*ING MONEY BACK OR A GOD DAMN REPLACEMENT to that junk I got from you… You accepted my card info and payment with no problem don’t like answering the people you f*k over you cowards. Don’t like backing your s*t up, hey? F*ing liars!! Now here is a copy of the message that I sent your pathetic excuse for a company. Oh, by the way.. that f*ing butterfly knife broke. I will never shop with you f*ing thieves EVER AGAIN!! (The original letter that I sent twice) Hello, my name is Eric Kurth and I recently purchased a Butterfly knife and a sound grenade with a dozen shells. The very first co2 cartridge that I used blew the damn thing apart and almost took out my window. I have pictures of it if you would like to see. The Part where the Co2 cartridge gets slid into and houses the cartridge blew the f*k off of it. Talk about a total let down. If you want this useless paper weight back, send me an envelope I wasted enough on it already. I sure would like a new 1 or my money back. Thanks, I guess… The Knife is awesome. 1 positive I guess. Eric I better get ma response!!!!!!!!!!!!!!!!!!!!!!!!!!!! If you ever respond, I’d be more than happy to send you pictures of this junk. Until I get a response, I’m not doing anything related to your store except, SPREAD THE TRUTH!!"
Hunter
Mar 22,2021Returned several items as they had issues and were not working properly. It has been three months and I still haven’t received a refund as they claim PayPal has issues which I highly doubt. I will not be purchasing anything from this place again.
Ty Eggstaff
Mar 21,2021I used to buy often. Free shipping fridays always. No more. Hey I know it's cheap stuff and I am good with it. Amazon ships free to me. I'm not ordering $90 worth if stuff to get free shipping. also the $.99 insurance is just money for what their responsible for anyway. No tracking on the insurance either.
Howard Wilson Jr.
Feb 23,2021Sold me crappy sword and wouldn't even let me leave a 3 star review for it. Shiwa royal warrior katana is junk.
Stacy Glardon
Jan 30,2021Product was in described condition but I paid for 2 day shipping and it took a week. $23 I expect 2 day shipping
john davis
Nov 13,2020I have ordered several items over the past years. Now they are charging sales tax to ship to Missouri. They told me Missouri required this, NOT true I order alot of things online and we only pay sales tax on online orders, if the company has a business in the state. They also have started charging the .99 insurance, this only covers what they are already responsible for. They told me that its ONLY .99. Well take that by 10,000 orders that is an additional $9,900. WOW! Shipping cost has also went up. A $17.00 dollar knife was going to cost me $31.00. I will NEVER order from BUDK again.
Antonio Marciano
Oct 20,2020Crapy customer service, i mean very bad. They charge tax for wholesale orders Be aware of this company, and read all reviews before buy from here if you wanna avoid hussle.
Marcella Salisbury
Oct 13,2020Terrible customer service. If you happen to have moved in the last year and you have a PO Box (because perhaps, like me and many other Americans, USPS doesn't deliver to your home address) they will cancel your order, not tell you about it, and then refuse to reinstate it. Even if, like me, you've been a customer in the past and even if, as I did, you comply with their request to send a photocopy of your DL. Which I did after *I* went online to find out what was taking so long with my order... and discovered then that it had been canceled. I repeat, without ANYONE notifying me. So if you have an out of date DL or a PO Box you're just SOL, I guess! Bad policy, worse service! Stay away!
Samuel Willoughby I
Nov 20,2021udpate to the below: BUDK sent me a knife after reading this review and the product is outstanding! thanks to BUDK for fulfilling their obligations to their customers changed to 3 stars as a result of their customer service though should of never reached that point. : I would give less than 1 order a belt knife, complete, came in and was missing the knife emailed and they said it was separate yet their site shows together pointed this out and they refused to ship or reimburse. Will not order again three are on there one with just the knife one with just the belt and one complete ea one is 29.99