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Reviews 581
Kristof
Aug 20,2022Jack Lay was incredibly proffesional and helpful following up promptly and informatively with a call which gave further colour to an already detailed report. Dealing with C&C couldn't have been easier answering the questions I had before I could ask them. Their costs are very competitive and their timelines to get into properties and have the report back to you cannot be beaten! Warm recommendation from me.
Jay
Aug 16,2022Very detailed description and advice on the property but did not look into the roof loft as they didn’t come with equipment. When I raised the issue was told to hire the ladder and pay the re inspection. Very sad they didn’t do that and quick to send me a copy of the Rci guidelines claiming it was unsafe. Competitive price but could miss something very important. Not very pleased at all
Mrs Tarrant
Aug 13,2022We were very pleased with C & C Surveying. Brilliant job, very thorough Level 3 Survey. Would recommend.
Charlotte O'Grady
Aug 12,2022Very happy with our experience with C&C Surveying. The whole process was easy from start to finish! Booking the survey was quick and easy and email enquiries of pricing/dates were responded to quickly and efficiently. The report was detailed and helpful. Easy to understand and I found the recommendations/summary good to forward on to our solicitors. Turnaround was a day faster than expected. Great service and would recommend!
Nick A
Aug 12,2022Easy to book. Easy to communicate with. Easy to understand reports. We had a full Level 3 completed and the booking to report submission was swift and on time. Thanks.
Shirley McDonagh
Aug 11,2022The report was comprehensive with detailed photos which were useful. Proof-reading could be improved as a template photo was included in a final draft (which was subsequently recalled.)
Polly H
Aug 10,2022Quick and straightforward to organise, and reasonably priced for what was a very comprehensive report - by far the best 'basic report' I've had in all my house moving experienced. Recommended.
Mike E
Aug 08,2022This was an absolutely painless experience! Having set up the survey, C&C made all the arrangements with the estate agents & homeowner. The report was delivered within the agreed time period too! Great service.
s.elbaz
Aug 05,2022Brilliant service. Quick and helpful and a brilliant home survey report. 100% satisfied
Nickk
Aug 05,2022I had a flat in a house of totally of 5 apartaments and I indicated exactly what I want to be checked and the exact location also I indicated the exact problems to be investigated and a quotation price to be indicated and I was disappointed when the report arrived. Everything at general for the entire house and a messy quotation about the problems indicated. I couldn't negotiate with the seller nothing because of the bad report. I have also been promised a survey date next week when I had the payment they made it 2 weeks after. I will recommend to check other surveyors on the market. RE: they tried to improve their score by contacting me and blaming access problem and a proposal to discuss with their surveyor, they did worse as I understand from their surveyor he is not qualified for the job he's doing. September Update: I have tried to contact you as you described in the reply below and your employee told me that there will be no further discussion with me or any negotiations. That clearly leads to a bad service
Frances Shepherd
Aug 02,2022Quick, efficient and thorough. The whole process was very straightforward.
Patricia
Jul 28,2022Comprehensive report received within given timeframe complete with useful images too. Would highly recommend as service great from booking to receiving report
N.Au
Jul 27,2022I had a level 3 survey done by C&C Surveying and I felt compelled to write a review because of how satisfied I am with my report! It is extremely comprehensive and I had no issues with understanding exactly what the surveyor was saying. I've had a survey done in the past which one needed a PHD to understand and was more of a lecture on buidling reg instead of information about the property. Not C&C Surveying , from the start to the finish of the report it was all about the property. Photos were also clear so I need exactly what the issue was. The turnaround for the report was within the 5 working days advised. I highly recommend this company. My money was definitely not wasted.
Tom Scurr
Jul 27,2022I've come back to amend my review which I made before moving into my house and discovering a long list of issues. This survey was next to useless. All of these types of surveys are, and the surveyors, through their own admission, are unqualified to comment on any particular area within a house and suggest getting specific trade surveys carried out. A friend recommended C&C Surveying - their survey of the same kind of house was over 100 pages longer than mine. I believe the surveyor I was provided through C and C, did not carry out a careful and thorough inspection of the house and/or missed opportunities to warn of issues that needed investigation. It may be that this is a failure of the survey structure rather than the surveyor, but I think it was probably both. There was a leak throughout the kitchen that was undetected - had the stopcock been found and examined, this would have become clear - the stop cock was not even referenced in the report. Taking moisture readings in the kitchen would also have helped identify this but they were not taken. C and C quickly responded to my request for comment - stating the leak happened after the survey - I pointed out that the level of wood rot in the ply subfloor and the door liner to the bathroom could not occur to such a level in only 2 months. Still, no accountability was taken, and I was referred back to the terms and conditions, which, like all surveys, lay out that a survey is essentially useless because it only covers what can be seen by the eye. Despite asking why the stopcock was not examined (which also would have identified that the mains water supply was lead), this was ignored in all responses. I think I was unlucky with my surveyor - most old houses are filled with all manner of issues that you will only find once you start looking - the lucky ones are the homeowners who manage to sell without ever looking. That being said, a survey should give a good shot at early warning. I was not given that opportunity on this occasion. I wouldn't recommend C&C, despite knowing others have had a fine time with them. A RICS Level 3 survey is only useful if you like wasting money - get the actual trades in to look at your property. I didn't enjoy the back-and-forth with C & C when making my complaint, and although I knew I was correct in bringing a complaint, it was clear they were well covered in this exact situation, to deny any responsibility.
Charles G
Jul 27,2022Produced a seemingly thorough report for us.
Natasha Adesola
Jul 24,2022Very happy with the service provided by C&C Surveying. I received my homebuyers report within a week of it being conducted. The report is clear and easy to understand. Should I need to, I would definitely uses C&C Surveying in the future.
customer
Jul 22,2022A very efficient experience the staff who answered my calls where polite and friendly. The Survey report was carried out and returned to me within the given timescale.
Mario
Jul 21,2022Do not use this company for lease extension purposes. They claim to be "experienced" in conducting valuations for lease extension purposes, but they didn't even know basic things about the process. For example, they didn’t bother sending me a valuation report; instead they added a couple of “valuation” fields in my standard Home Buyers report. Additionally, they refused to stand behind their valuation in any interactions with third parties and refuse to represent their clients in the negotiation with the landlord, which is actually where the surveyors’ expertise is mostly needed. After informing them that I can’t use their report without their help in explaining it to the landlord, they only kept referring me to the Terms & Conditions of what I signed and saying that they had no obligation to help me with that. Despite not being able to use their report for my intended purposes, they also refused providing a refund. Highly disappointing.
Imogen C
Jul 19,2022Excellent service - quick responses to any questions. Survey was comprehensive and clearly laid out - easy to understand
1st Floor, Block D, Southgate Office Village, N21 1EH, London, GB
http://candcsurveying.co.uk
Michael Kennedy
Aug 21,2022Good level of detail and clear report. This helped put our mind at rest for our purchase. Thanks for a quick efficient and professional survey.