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CeX buy, sell and exchange a range of technology and entertainment products including phones, games, laptops Blu-rays and DVD Films, tablets, computers and digital electronics. All with a 5 year warranty. We have 35+ stores across Ireland and 600+ Worldwide. You can also donate your unwanted games and gadgets to charity at CeX.
Your orders with CeX online at webuy.com can now be returned to our high street stores. To make a return, simply go to a CeX store with your item and the order receipt or your order email, printed or on a mobile device. To see our full online returns policy visit webuy.com
Reviews 710
A.
Jan 13,2025Got wrong item, received PS4 Lego city undercover instead of Xbox one Lego city undercover, my nephew Jimmy's birthday was ruined because of this. 1 STAR
customer
Jan 13,2025Ordered AirPods to collect in store but they sent them to my address instead as they didn’t have the even though website let me order them for collection. Still haven’t received the AirPods after 9 days so far, tracking info says it’s stuck at portlaois Customer service has kindly refunded me the money after the 14 days, so it was a happy enough outcome for a finish
ANDRE HENDRICK
Jan 13,2025I got Yoshis Island DS and Mario Kart DS. They both arrived in great condition and work perfectly in my DS. Yoshis Island DS has an interesting story and it's a game i'd highly recommend. Mario Kart DS has fantastic driving tracks and a nice selection of characters to choose from with their own unique stats and is a must have game for your DS.
M N
Jan 13,2025I buy a few xbox series s games from here or trade old games in. Staff are always helpful and services best buying non line or in store is really good. Would highly recommend
Francesco Pilla
Jan 12,2025fantastic experience, excellent products and awesome service!
JN
Jan 12,2025It was a last minute purchase for my son for Christmas that I wasn't expecting to arrive in time but it did! It's in perfect condition and my son is delighted with the extra space!
Customer
Jan 12,2025Good customer service, friendly staff
Kevin G
Jan 12,2025This is the standard Nintendo Joy Con grip, not a charging grip. It will not charge joy-cons.
Aaron Geoghegan
Jan 12,2025Never received the item
Basil Bailey
Jan 12,2025Clean pick up good product and reliable and trustworthy
Rebecca
Jan 12,2025Had a couple issues with various different items, these were all sorted in store by the lovely staff. However, their customer service is hard to get through to, takes days to reply, and can be quite rude. Would be much better if they had a way to phone customer service instead of waiting 2-3 days for a reply, for them to reply with the same answer as before, or reply quite snarky. Fine to deal with when there isn't an issue, but ive unfortunately been sold a stolen laptop twice and a phone that had hardware issues where bluetooth + wifi did not work. These issues were sorted quickly when I went into a shop. *to note, I had a kindle ordered and it came and they sent the completely wrong one. I ordered a paperwhite for 140, they sent me a regular kindle (which is 109 new). Has the sticker on the box that its a kindle paperwhite 12th generation, yet the box literally says kindle 11th. No idea how this was possible. Kindle inside also says what type it is.
Serhii Bervinov
Jan 12,2025All good, thanks
CALLUM C
Jan 12,2025I bought a controller that showed as a authentic one
Paul B
Jan 12,2025Postage a little high for a DVD in a jiffy bag. Otherwise in good condition and arrived within expected timeframe. No ability to combine postage so this limited me to a single item purchase of the item required. I was interested in 4 other DVD's but the addition of multiple €3.50's prevented me from the addition optional impulse purchases and I stuck to the one item that was absolutely required. I would buy more from them if they sorted the shipping rates out. All items were available in the same store so the answer given previously that they "might" have to come from different stores doesn't wash! €17,50 postage for 5 DVDs from the same store is simply extortionate and unacceptable. I wanted the items that were available from the same store delivered and that is the basis of this review. Any mention of click and collect is distraction from the issue. Fix the combined postage issue and be fair to the customers.
Emma Evans
Jan 12,2025Good service and customer service was very helpful as my package was late. Problem was resolved smoothly.
RHUBARB MCMORHAN
Jan 12,2025Came in poor condition, but after an email to customer service this was sorted out quickly and I recieved a better copy.
Jonathan Holt
Jan 12,2025I paid for the 3 disc Blu Ray Inception set. I got 2 Blu Ray discs and the movie on DVD. Not a major problem, but CEX's solution was for me, at my own expense to return the discs to my local store or post them back. Not simply refund me the difference, or send me the Blu Ray disc that should have come in the first place. I have to get the whole set (for which I've waited a week anyway) back to them, and pay for it so they may (if they can find it I presume) send me the correct disc, or, at that time, refund me my initial purchase price. So I still have no disc at that point and am out of pocket for sending if back or travelling to my "local" store (30 miles away). EDIT: CEX replied to the email after a week when I posted this review. They claim I purchased the wrong set. They say I should have purchased the 4K version even though I don't have a 4K player or TV. The set has PC content on one disc and the movie on a second whilst extras are on a third. It is in a Blu Ray box and on their site under "Blu-Ray movies". As I wanted the movie on BluRay not DVD nor in ultra HD 4k I purchased something described as a Blu Ray movie. And they didn't answer the question I posed a week later either, just requesting the difference in price between the BluRay and DVD of €2. Not a lot, simply a point of principle. I asked this last week. They have clearly sent the wrong disc. My review of 1 star is incorrect. It should be zero stars.
Mark Donnelly
Jan 12,2025CEX is always worth the visit to the store. Great selection of games for all consoles.
ROBERT MORLEY
Jan 12,2025Great quality product and amazing 5 year warranty
, , Dublin, IE
http://ie.webuy.com
Luke Mcmahon
Jan 13,2025Avoid at all costs - Unless you have absolutely zero other options, do not use.