Charles White aims to put people at the heart of property management. From simply cutting your grass to full management of your property you’ll find that our approach is characterised by expertise, personal service and a commitment to customer care. Our Vision is simply: “To make a difference in the lives of our clients, team members and communities and to inspire others to do the same”.
My mother is a resident in an apartment development managed by Charles White. As my mother is elderly I organise a lot of her affairs and I have always found my dealings with Charles White through Paul Saunders, Head of Client Management, to be friendly, courteous, but most importantly, ever efficient. I would highly recommend the business.
Client review: Professional and friendly agent. Kelly was quick to respond to my queries, very thorough and easy to talk to and deal with. Thank you.
Over the years I have dealt with many property management companies, Charles White stands head and shoulders above all. Manager of my development Paul Sanders is a credit to this company as anything and everything is dealt with in a speedy and professional manner. Thank you for the exemplary service
Excellent service from the company. Paul has been helpful, friendly and professional to deal with with at all times.
Dealt with the issue very efficiently and effectively when aware as I was under pressure to resolve asap.
I had a few issues with my property. Paul got these sorted very quickly and efficiently and was extremely professional.
I have worked with David Hutton at Charles White for over a period of 4 years. I always find David and the team a pleasure to work with. Invoices are dealt with professionally and promptly. I find Charles White to be both professional and friendly, and so easy to communicate with.
I reported a leak in my apartment before I went on holiday, by the time I came back Paul sanders had spoken with my letting agents and the leak was fixed, he has also arranged for the redecoration to happen, great service thank you Paul
When experiencing a payment issue I got straight through to a very helpful lady (Kelly) who was able to resolve my slightly complex problem with no further hassle from my end. Thank you!
I was provided with a prompt and courteous service. Thankyou.
They have been nothing but reliable and professional throughout our relationship. Recently, I had to obtain some crucial information relating to the sale of my property and I was throughly impressed by their efficiency and effectiveness in liaising with my solicitors. They went above and beyond to ensure that me and my solicitors received the information I needed on time and I’m grateful for that.
Kelly is always very helpful provides an excellent service
My tenants had a leak in their apartment, Paul Sanders arranged a roofing contractor and the problem was resolved the next day. Very efficient service.
I have been a client of Charles White for years and have recently sold my property. I've just had the final invoice and the whole process has been dealt with very well. I find Charles White to be both professional and friendly, and so easy to communicate with.
I'm happy with the fob and the development in the property premises. Speaking with Kelly McAdam assured the new safety systems in The Tannery building 107 Castle Street, Belfast.
Since Kelly has worked for Tannery Building, major improvements have been implemented to our building, to assure its safety for all residents including the PSNI Inspection, Replacement of the Front Door and the added maintenance of CCTV. For me personally, these have provided substantial positive changes to the apartment complex and I feel safe to be a resident within the apartment complex again.
Quick and efficient payments taken by Kelly. She was also v. helpful on the call
Had an issue with payment of fees, the cause of which was a prominent letting agent, who had failed to forward an invoice to myself for processing. Charles White contacted me to advise on the situation. With their guidance and support, I was able to fulfil what was required with no fuss or bother. I found Charles White most helpful and professional; they went out of their way to help me with my issue. I cannot thank them enough.
Paul was very helpful and responsive . I would highly recommend.
YV
Apr 02,2023Fast and speedy service when I requested a residents parking permit.