I ordered a jewelry box for my 12 year old nieces birthday on somewhat short notice and requested to have the product shipped out asap in order for me to receive it in time. It was shipped the next day and was received 4 days after the order was placed. I was SO happy to have it before her birthday party.
I ordered it and paid extra for express shiping and I got the box in 3 days. Customer service responded fast to my questions and my husband loved his gift.
My husband enjoyed his cufflink case.
I placed an order in July, I have not received the product nor a reply from my email. Calling, resulting in a frustrating answering machine. I will be notifying the better business bureau and my credit card company to get my payment back
I ordered a wedding gift for my fiance and it was a very nice product. Unfortunately if arrived damaged. After multiple emails, I was able to have someone reply that I would receive a replacement. Now after a few days and multiple emails, I am still waiting on confirmation that a new box is on its way, hopefully in time for the wedding. As long as a receive my new box undamaged or a confirmation it was shipped out today or soon, then my experience would be 5 stars.
Hi , I needed to exchange a jewelry box. The website boasts that "real people" answer calls. Well, how about no one answers the phone . They state to leave a message and they'll call back but no one returns calls either. I've made 3 attempts without success of getting my questions answered or receiving a call back.Therefore my only option is to GUESS how I can return and exchange an item
So far you have been totally unresponsive, my money is gone and I have no idea where the goods are. They certainly aren't with me. Would someone like to try to make a customer happy and tell me what's going on? If not please cancel my order and refund my money. Very sincerely.
The box came as described and in short order. My wife loved it! Thanks for your timely delivery.
Very good descriptions,accurate and fair. Quick delivery.
Awesome I bought two. One for me and one for a friend. I will be buying more for Christmas gifts...
Friend, please name the product and I will review it. I don't keep the numbers in my memory
I sent my granddaughter a gift from your company and I was very pleased with the speed of delivery. The website is easy to use and I appreciate the quality of all wood products with quality craftsmanship.
This beautiful Mohagony armoire is well built and comes fully equipped with plenty of space for all the jewelry her heart desires. It even locks too! Makes for a great gift.
If you need a jewelry box for your wife's birthday or for any occasion, you really can't go wrong if you check out Chasing Treasure.com.
Not only was the jewelry box we ordered delivered a day early (!), it was exactly what I'd hoped it would be. Our 10 year old granddaughter loved it and it was the perfect gift for her in celebration of her first ballet recital. Thank you so much for excellent service and product!
this size jewelry box is a much needed item for apartment dwellers I love the size because it fits on my dresser and I keep my most used items in it- I wish they would have made the drawers with stoppers so they wouldn't fall out -- be carefull. I may have to send it back - I didn't have a chance to try it - but the drawers may be an issue.
When I was ordering they asked when you would like your order delivered. I said before May 31,2014. Received it within 5 days. Outstanding!
My mahogany box was even nicer than expected-- simply beautiful. It also came at a great price, and was processed and shipped quickly. What more can I ask? Quality, style, great service and value... I would recommend Chasing Treasure to anyone!
Ordered a watch box for my fiance's birthday only a week ahead of time, so knew i was pushing it to receive an order on time. That was Sunday the 18th and have not heard from Chasing Treasures besides the email confirmation the first day. Went back onto the website recently and input my order number and date to get a tracking number. Have not heard back but it is Memorial Day weekend. Cannot yet ooh and ahh over the product quality.
Melissa
Oct 22,2014For an online store that specializes in giftware, there should definitely be a way to enclose a gift card. The gift I ordered arrived very promptly, but the recipient had no idea who it was from. Fortunately I followed up. Good price and otherwise good service. Giftwrap (for an upcharge) would also be a nice option.