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Tenant, Landlord, Buyer and Seller property checks done the simple way.
Reviews 120
MATTHEW SELLERS
Aug 25,2023My conveyancer insisted I use this app regardless that it went well beyond legal requirements. The AI model refused to accept my face, despite trying different backgrounds, lighting, Etc. I tried their tech support which was useless and refused to connect me to any sort of real person
Fi
Aug 24,2023Wandile was patient, understanding and reassuring. He dealt with the issue quickly and with confidence and resolved it not just by fixing an issue, but actually guiding me through the entire process whilst I remained on the phone.
Sally Dicks
Aug 22,2023Unfortunately I did not realize that the purchase side of my transaction had cleared, but not the sale of my bungalow. I phoned up, and you were able to link to a senior technician and the problem was sorted in fifteen minutes. I was very grateful and appreciative of the efficient and courteous service!
Christy Eruwa
Aug 15,2023very patient on the phone
Jackie Owen
Aug 10,2023Unable to complete the checkboard as I don't have the ID that the app requires. I phoned the helpline and all I got was you need a valid passport or driving licence. He did not want to find another way around this. Just kept repeating what the app required and money laundering rules.
Anne Papadakis
Aug 02,2023Thank you so much to Wandile who was extremely patient & helpful when we could not complete ID checks on my ( very old ) phone !
Mrs Heather Brooks
Aug 01,2023I initially had a bad experience with the Checkboard information app. It started with the fact that my mobile was not compatible with the Checkboard requirements. After help from their administrative team I was able to use my husband's mobile. I then had a number of problems generally with the app itself which again the administrative team helped me with. Without their help I would not have been able to complete the task. My thanks go to them for all their assistance.
Melissa Rose James
Jul 31,2023Really great experience with Check board today :)
Shay
Jul 28,2023The team at checkboard always offer assistance when needed, with very quick response times and friendly manner. They are a great pleasure to deal with. Thank you
Phil Swift
Jul 28,2023The Checkboard platform is excellent time saving technology. Whilst we had a minor glitch in the beginning, the customer support through Wandile Zondo was very professional, efficient and empathetic. His support quickly ensured my wife & I could complete the process
Jade Perry
Jul 27,2023I'm not one for writing many reviews but I wanted to share my experience. I have called checkboard numerous times and spoke with a lovely gentleman called Wandile. His customer service has been amazing, he has been patient with me, friendly, helpful and even went through the app and process step by step. I can not thank you enough for all your help Wandile. Highly recommend Kind regards Jade
J Russell
Jul 27,2023I have reviewed the information I have 'shared' (to whom I have no idea!). Now my solicitor is asking me to send the 'check' which seems to be asking me to fill it in all over again? An email would take a few seconds but the whole i.d. verification and selfie which took ages first time round. I honestly cannot see any point of this app except to get the customer to do the work of someone else and then to be charged for the privilege.
Sheila
Jul 20,2023I spoke to a gentleman called Wandile, he was so helpful and pleasant
kai
Jul 18,2023super quick at responding & always great service, always helpful, Wandile in particular is a great help, would recommend!
Paul Harris
Jul 18,2023Fantastic help from the help desk and a fast efficient id process
A Tamang
Jul 13,2023Struggled with identity verification, Jessica being very helpful and finally managed to do it . Thank you
BJ B
Jul 13,2023Needed something expedited. Wandile came to the party! He sensed the urgency and resolved my problem. Only Five Stars will do!
Sampson Coward solicitors
Jul 07,2023User friendly website and ordering platform, searches are very comprehensive. Excellent customer service throughout from initial contact to demos of the site and any queries answered quickly.
MRS MARGARET A DEVLIN
Jul 05,2023Jessica was very helpful and informative.
302 Mirror Works, 12 Marshgate Lane, E15 2NH, London, GB
https://checkboard.com
Carolyn
Sep 01,2023I found the app quite a tedious process and not very flexible. I did have to call the help centre twice and ask the online help as well. In all instances the agents were very helpful but a pity I had to call in the first place. I am very tech savvy but found the app quite inefficient. One of the main issues was that my bank was not listed on their external app.