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Tenant, Landlord, Buyer and Seller property checks done the simple way.
Reviews 120
Joanna Moulding
Feb 01,2023Wandi helped me when my application was pending and I didn’t know how long I should wait. When asked for info to be sent to a website I sent it to Wandi instead but it was dealt with anyway which I was pleased and relieved about.
SW
Jan 28,2023Jessica is so helpful - really glad she was there.
Mrs Pamela Harding
Jan 24,2023Very good response time and made my completion of Checkboard very easy.
Vanessa Challess
Jan 23,2023Super easy to onboard and very much looking to full integration!
Ellie laws
Jan 13,2023I needed to chat online this week, both times the chat was easy and swift with two colleagues. They both were able to resolve the issues and questions immediately and exceeded our expectations. Thank you to Jessica & Wandile for such a great service.
Melvin Elizabeth Mathew
Dec 22,2022Wandile was very patient and helped in solving my issue
jonathan rapley
Dec 20,2022Very helpful Customer Service from Wandile - very quick to respond and also resolved any issues. Thank you. Regarding the credit checks for Guarantors - they are very comprehensive - the results come as a pdf download and are perfect for any Landlord wanting to check Guarantors will be able to pay rent should the tenant default. After only having joined 24 hours ago we have already had two checks come through and are very happy with the service.
CAB
Dec 07,2022I received a call from Wandile in relation to one of my uploads and he was extremely professional. I also had issues uploading documents and upon using the help chat I received an immediate response from Jessica who assisted me in resolving the issue. Response turnaround and Customer Service from Wandile and Jessica has been excellent.
Natalie Futcher
Dec 01,2022Easy app to use When I was slightly confused the online chat was very helpful. Good communication and a very nice manner
SalesProgressors.co.uk
Nov 30,2022Amazing customer service. We wouldn't use another brand now.
M.
Nov 30,2022Great communication and super helpful!
Eddie Nanton
Nov 29,2022I was having trouble with the app and the chat facility was really helpful and pretty quick. My only negative so far is I found it difficult to verify my identity and the problem was my out of date passport, the app didn’t tell me what the problem was it just refused to work which was frustrating.
Tim Llewellyn
Nov 28,2022Queries resolved promptly and efficiently
Claire - Rex Gooding
Nov 24,2022Wandile was super friendly, helpful and professional. He took the opportunity on our call to give me some useful tips, which was great! Thanks Wandile
kelly lorraine weatherley
Nov 24,2022Quick concise response
Michelle Prothero
Nov 24,2022Jessica was very helpful.
Firefky
Nov 04,2022Jessica has been an absolute star, helping us through the ID check. We are very grateful for her guidance. Thank you.
James Best
Oct 29,2022Wanted to rent a house, was told I had to use checkboard app to complete the referencing stage. Turns out that they only accept a passport and driving licence for ID. Having never been over seas, and not having to drive I don't have either. This meant I couldn't continue with the referencing through the app. After contacting them via the number on their webside, they simply said there was nothing they could do and that I would have to speak with my housing agency, who in turn said that by law they are not allowed to go without me finishing the referencing stage as it's used to prevent any possible money fraud. I'm now constanly reminded via email to complete my ID check, reminding me that I'm no longer able to getthe dream property me and my partner wanted to rent, and the smug "help" hyperlink they provide for if you are having issues with this step simply refers you to a page that states "Sorry at the moment we are not accepting any other documents." Not everyone has a passport and driving licence.. they clearly know this to be the case otherwise they wouldn't have a help section about it. So why no alternative?
Anna
Oct 26,2022Yazad was so helpful and nothing was too much trouble, he responded so quickly when I had any issues.
302 Mirror Works, 12 Marshgate Lane, E15 2NH, London, GB
https://checkboard.com
Prosper Douglas
Feb 02,2023All questions answered appropriately.