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Reviews 868
Jeff T
Jan 07,2024Loved my New Tree & the Price I paid for it.
Alison Reader
Jan 06,2024Lovely product, fast delivery at the busiest time of the year. Excellent.
Ross Terry
Jan 05,2024Great product
Patrick Keane
Jan 05,2024Packaged was badly damaged in arrival and the company have provided details of how to return it. (Email did go to spam folder!). Once returned the refund was dealt with promptly.
William Fagg
Jan 04,2024delivered on time and product was good
Turner
Jan 04,2024Candle arch a bit flimsy. We haven't used the lights yet!
Victoria
Jan 04,2024Great items very good price and delivery
Mr Sutton
Jan 03,2024Excellent service as usual.
wayne taylor
Jan 03,2024The trees were as described delivery as stated
Michael Copeland
Jan 02,2024I had to obtain new Christmas Tree Lights quickly and this company came to my rescue. Quick delivery and a great product.
Sarah
Jan 02,2024Really pleased with our new Christmas tree. An amazing price, it’s compact, easy to assemble and store, it fits nicely in its allocated corner
Linsey
Dec 15,2023Terrible experience, received a tree at the end of November, plugged it in and only the bottom section lights works. I contacted via email and eventually received a response after 5 days - the response was to offer a 50% refund so I can go out and buy some lights. Not exactly the point, £200 for a prelit tree which doesn't light up... I can't get anyone to answer the phone, live chat is 'offline', and have been trying for over a week. I finally had an electrician inspect the tree and it turns out that the tree has been incorrectly wired in the factory. I have advised the customer care team I would like a full refund, now they want to collect the tree before any refund, I have to wait in for that to happen. Do not use under any circumstances as they have zero customer service. The company miss the point entirely, I have ended up with a 50% refund because I refused to wait in from 8am-8pm on a Saturday 1 week before Christmas for a courier to collect, before they would consider a full refund. The tree is now in the tip at the cost of £100 to me. Absolute joke.
Jacqueline Warner
Dec 11,2023Still waiting for the lights I ordered got sent the wrong ones right ones have not arrived waiting to pay half price for the wrong ones I was sent
Julie Brydon
Dec 10,2023Great price, quick delivery
Michelle Nicholson
Dec 10,2023Very happy with my purchase a wide range of items Competitively priced . I never received my invoice with a time scale on delivery so I chased up via email. Olivia was quick to respond explaining their emails tend to go into customers junk boxes. Yesterday I ordered some items again within minutes received my invoice into my inbox . If it’s your first time shopping with Christmastreesandlights/ Sefton meadows garden centre check your junk mail for confirmation.
Jo
Dec 10,2023Easy to order,fast delivery,beautiful tree x
MARGARET BEEDIE
Dec 09,2023Lovely Christmas tree lights at a great price. Great quality. Well packaged with box for future storage. Really pleased
Rachel
Dec 09,2023Quick delivery, product as expected. Used before and will use again. Thank you
Karen M
Dec 09,2023I had a query and had email responses the same day. Their customer service is exceptional. The tree is beautiful and far exceeded our expectations and at a very good price too.
78 Chorley New Road, BL1 4BY, Bolton, GB
https://christmastreesandlights.co.uk
Lindsey Haswell
Jan 07,2024Got my order in the timescale delivery man very nice and it was the perfect size tree for my small.front room