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Reviews 338
Rob
Jun 21,2021Great experience again with Clearco. Were able to beat their competitors and arrange a second round of funding for us. No hassle and an easy process.
Jenna
Jun 18,2021It took me some time to decide between Clearco and Shopify capital, but we went with Clearco and am extremely happy with this decision. David Zand is either the most caring and knowledgable individual OR the best salesperson I've seen. I have a feeling it's probably both :). He's helped us out tremendously, and I'm happy to be part of the Clearco community.
Meisha
Jun 12,2021Absolutely horrible experience with their ClearAngel program! I was contacted by one of the co-founders to sign up for their ClearAngel program. Everyone was great and responsive until after I signed their contract and connected all of my data. 2 months after signing the contract and after my on boarding I heard nothing back even after countless times of contacting the team. I am a small business owner of 2 business’ and the time, effort and excitement I had spent is wasted. You came to me, I didn’t come to you. I gave you all of my personal information that you still have without receiving anything positive or helpful for my business in return.
Krzysztof Weglarz
Jun 08,2021Excelente service
Western Welder
May 29,2021These guys have been great. We have gotten the much needed capital to grow our inventory!
Stuart
May 27,2021Unwilling to work with you when something goes wrong. Still waiting to hear back from them about my personal guarantee. After initial discussion with an empathic person, now hit a wall of silence and inflexibility. Rather drive me towards personal bankruptcy than deal with the situation. One of those tier 2 lenders where everything looks great whilst things are running smoothly but the moment things become difficult you see what they are really like. In the goods times, its all positive to the point you forget it is not really cheap money as they make more available. But god forbid something doesn't go to plan, like a Pandemic, dark clouds cover over the sunshine and it gets very cold.
Denise
May 18,2021I had a very concerning and frustrating experience with Clearbanc. I was invited to participate in their ClearAngel (angel funding) program but have been completely ignored after I had connected my Shopify and Facebook business accounts per their instructions. It was a very confusing, misleading, and fruitless process. After an initial email exchange, they sent me dates to schedule an onboarding. I choose the earliest possible, not knowing exactly what to expect. Then I was asked to connect all my accounts before attending an onboarding. But one of the requests was to connect my bank account so they can see my finances. I connected my Shopify and Facebook accounts. Then I asked some questions around connecting banking accounts and adding other accounts they were looking for. Several days go by and I don’t hear anything, which was weird because in previous communications, they had even communicated over the weekend. I reached out to another person there and that person says they don’t know who I am referring to and asked that I forward my questions to her. At this point, I am very unnerved that my data is just out there and this tech forward financial institution that I am potentially working with for the next four years has such basic problems with customer experience, communication, and organization. So I tell her I am concerned and ask her if this is an anomaly or what am I to expect the next four years. I don’t hear back. A week and a half after sending my questions initially, I heard back from the previous person who simply says “sorry for the delay, sending this to customer success and you’ll hear back soon”. I still don’t hear anything for a few days and after being essentially ignored for two weeks, I sent an email to one of the founders who had reached out to me initially to participate in the program. I write to him about my experience and asked for a resolution. It’s been over a week now and nothing. I have no idea what it’s like to work with the Clearbanc side of the institution versus the ClearAngel side, but my experience with ClearAngel has been a huge waste of time. As a one woman run business right now, spending the kind of time, mentality, and effort into getting ready for their program and trying to get ahold of them has hurt my business’ growth during those times. I also feel very uncomfortable by the fact they had access to my data for so long, especially because their business model is based on providing automated data-driven recommendations to partners. I had requested to remove my data from their site today, which may take up to ten business days to conduct due diligence according to their website. Concerned and truly disappointed after reading about them in the media. 5/18/21 Update: I heard back from support about disconnecting my business accounts from their platform and apparently you can't disconnect from the platform. The only way to disconnect is if you change your password on each of your business accounts (ex. Shopify). Good to know before connecting accounts with Clearbanc. 6/8/21 Update: I really didn't want to bother with writing this update but after talking to several other entrepreneurs, I decided that people really need to be warned about this company. After Louie from Customer got involved, he connected me with a member of the team responsible for working on my account. Without any explanation for the unresponsiveness, this person wrote that they only work with companies that generate above a certain level of revenue. I responded that I am confused because this was information they already had from me early on in the process. They had even previously stated that after I submit that information they will conduct due diligence to make sure I am a right fit for the program. After they getting that information from me, they sent me an agreement form to sign and then sent me multiple communications to connect all my accounts and data with their system. This is an incredibly shady practice. The other reviewer who called for an investigation of this company is absolutely right. My experience and their subsequent response clearly demonstrated their intention to take my information without any intention to grant me the capital as promised. They are taking advantage of small business owners' lack of resources to fight them and hold them accountable for their questionable practices. I believe that they deliberately misled me into providing data for their platform to service their bigger clients. Lesson learned. Beware and avoid.
Tamsin
May 18,2021Where do I start with this company? The whole process was quick, easy and painless. Maury has been absolutely fantastic, the communication is exemplary and he’s made himself always available. The proposal was clear and I was able to make an informed decision that I felt 100% comfortable with. I am confident that this has been the best decision and is on better terms than a traditional business loan. The help from Clearbanc has truly boosted my business, saved me time and is allowing me to grow my business. I can’t wait to see what the future holds. We did have one slight hiccup after settlement, but Maury was available, responded fast and fixed it quickly. He also followed up over the next few days to ensure things were on track. I wouldn’t hesitate to recommend this company to anyone in business needing help.
Auden Wu
May 18,2021Fast funding, responsive account managers, flexible terms once built the business relationship.
Gorjue Cosmetics
May 14,2021As a small business, it is immensely essential to find resources that are pragmatic and sustainable in propelling growth. We've compared funding opportunities between Clearco and other competing top innovative organizations (even outside of traditional banks) and nothing beats Clearco's fiscal model, transparency of information, seamless process to apply, and customer support (thanks so much, Melita for your super quick, professional, and amazingly thorough service!)! In all of these aspects, they absolutely deserve a 5/5! No wonder they are called the DOUBLE UNICORN!!! Thank you Clearco for this amazing opportunity! You are an absolute dream come true!
Randy Carson
May 13,2021I have been using Clearco (Formerly Clearbanc) for over the past year now. Have done several deals with them & so far have been nothing less then an absolute pleasure to do business with!!! My rep Kooper Waite has never let me down for any funding request I have applied for & our last deal he totally got me even more funds then I even asked for! AMAZING!!! so please do not hesitate to check out Clearco as you will not be sorry! Randal with MHP
Chris Miller
May 13,2021My rep Kooper Waite is very knowledgeable and helpful! He’s always responsive to calls and emails, and has been very instrumental to the growth of my company. I’ve had a very positive experience with this company.
Bubetos
Apr 30,2021Amazing lifeline for startups who are not yet ready to raise capital the VC way. I love how your data is what helps with the decision-making. Also the rate of payback and the supportive account manager are a bonus to mention a few.
Amy Sturgis
Apr 29,2021The clearco team are amazing! So personal and on top of clients receiving what they deserve! I could not recommend them more! Xx
Brendan Copp
Apr 23,2021An absolute game changer for eCommerce and in particular, Australian eCommerce. We finally have a very low cost capital solution which is designed to help us grow. The whole process has been seamless and a great experience. I will continue to use Clearco without hesitation. A very big shoutout to Aaron who has gone above and beyond to make himself readily available to guide us through the process and has been so great in giving us invaluable advice as to how we can continue to grow and make the best use of our capital to achieve our business goals.
Thomas
Apr 14,2021Clearbanc has really helped my business scale up the last year. I've been doing the rounds trying to get a loan with a traditional bank, as we're bootstrapped and growing exponentially. The traditional banks are asking me for year end accounts from 2019 (two years ago) which are very outdated. I had to endure many other stupid procedures with traditional banks which seem very outdated to me. I much prefer Clearbanc which gets the job done much quicker and gives dynamic lending on the realtime situation. I can't believe the way these older banks are doing things in 2021. Clearbanc smokes them
Jennifer Artis
Apr 13,2021Zand is extremely knowledgeable. He helped me with exactly what I needed, in order to scale my business. I sometimes text him and ask for support and guidance, and he's always there to support me or get me in touch with the right partners. Later on, found out that he actually purchased my product (Without even telling me). I can tell this company genuinely cares about your growth and who you are as a person. We have tripled our revenue, and thank you so much for your support. I'm very glad we went with Clearbanc and not Shopify.
Pari Saharkhiz
Apr 12,2021I am very satisfied with my experience with Clearbanc. The advice of my account manager is invaluable and the ClearAngel platform is a helpful tool in creating goals and keeping track of progress. I would recommend this to any e-commerce business that want to take their business to the next level!
Chang Family
Mar 23,2021ClearBanc provided much needed capital when our business received a very large PO and they did it pleasantly and with very straight forward terms. Right now, we would not be where we are without ClearBanc and my family and I will forever be grateful. The work and dedication that you do changes people's lives.
Tina Kay Skincare
Jun 23,2021What a wonderful service Aaron is amazing and very patient with my questions Thank you Clearco and Aaron