Clearit USA

4.0 (964 Reviews)

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At Clearit USA, our mission is to combine the latest technologies with a team of experienced professionals in order to bring you the most convenient service at the lowest price. We are a full-service Customs Broker that specialize in both commercial & personal imports of all types of products.

Clearit USA is revolutionizing the industry as the first truly “online” Customs Broker offering live online agent support, flat-fee service, and online billing & payment. Whether you are importing by Land, Sea, or Air, ClearitUSA.com can clear at any border point across the US.

Reviews 964

4.0

Out of 5.0

Jay Bauman

Jul 21,2021

They reply immediately

Nakisha Sims

Jul 15,2021

This was my first time having to get an order cleared, and this company held my hand throughout the entire process and guided me thoroughly. Very much appreciated.

Lashonda Burton

Jul 14,2021

Advertising is false.

Roy

Jul 12,2021

Outstanding customs broker! Will use again... Helped navigate the complicated process with ease.

customer

Jul 11,2021

Very simple!!!

customer

Jul 11,2021

This company is very hard to work with. their no one to talk too. they treat you like you are nothing if you want information on your shipment they just send you a bill for nothing so far this shipment has cost me more for the package in the USA then the package. the government needs to start taking a good look a the corruption with these companies. WOW just. received the biggest pile of BS from this company they take no responsibility it is the customer who is always wrong. this will be the last time i ever do business with this company. If I ever get my shipment these people are a joke. This company only talks digitally so they never ever deal with customers directly WOW if you like taking to computers these are your people. REALLY I HAVE REACH OUT TO YOU SO MANY TIME!!!! I can't even get into my account I just received another bill for 60 dollars because you have not cleared my shipment

P. Diddy

Jul 10,2021

I don’t think anyone showed up to work the day we need a border crossing … usually very reliable, off day I guess

customer

Jul 10,2021

Clearit was really challenging to work with. I am new to importing, and utilized the chat function to get more help and clarity. Unfortunately, clearit representatives had long waits to respond to my questions and did not help make the process less confusing.

Brian H

Jul 08,2021

For 1st time using ClearIt USA, they are great to deal with and helped me to understand the process. Great service!

Albert khudoyan

Jul 08,2021

Just excellent

WENDY GALLAGHER

Jul 05,2021

thank you thank you

Ty

Jul 03,2021

Terrible customer service. I have cleared many shipments myself. This is supposed to be a full service broker… they are not. When most brokers have issues, they solve them themselves. Clear it agents cannot seem to solve any problems and had me talking to the terminals and helping release packages. All things they could have handled by email or a call. Very disappointed. Don’t use them if you’re new at clearance.., as it’s pretty much DIY and their slowness in response causes issues like extra storage fees that may cost you hundreds to thousands more. Stay away or you’ll be screaming “ this is not my job, it’s theirs!” And finally, even though they were wrong, they try to blame it all in the client. Run, don’t walk away from this agent. Update: because of their bad communication, my shipment was lost and never delivered. I now have to put in a claim and re-make all products again- the claim will not cover loss of sales.

Berry Young

Jul 03,2021

Promptly and professionally handled my shipment.

Philip

Jul 02,2021

At present I have not received my order that was shipped it is still in transit on its last leg but the people a Clearit have been there every step of the way the process of up loading all required documents was flawless I will definitely use there service again Thanks to all those who helped me through the process of importing philip

customer

Jul 01,2021

Yes, we always sent the EIN number for the client that is purchasing the products on the Commercial invoice. But time and time again the staff member handling the order asks for it. I've asked Clearit if the EIN is already on the commercial invoice in 2 places in Bold lettering why do they continue to ask after the fact? Where should we put it so they are not coming back to us to ask for it? They didn't know what I meant, by asking this question??? This has happened three time now!

OT

Jun 27,2021

Always a pleasure working with Clearit. Quick to respond to messages and a really nice bunch.

Travis T

Jun 24,2021

As a first time importer, Clearit has been extremely helpful to help me understand the importing process. Their communication has been prompt and professional. Very satisfied customer.

Marlee Rabin

Jun 23,2021

As a first-time Amazon FBA seller, I am grateful that I selected Clearit as my customs broker. They simplify the entire process and their online chat system is extremely helpful & responsive. Their portal is also clear and easy to navigate. I will definitely work with them again!

David

Jun 20,2021

Didn't get my pallets cleared until I mentioned it the next afternoon. Clearit USA delays delayed my shipment two days . . . . that I could not sell products. They have been better in the past, but dropped the ball this time.