To leave a review you need to be logged in
At Clearit USA, our mission is to combine the latest technologies with a team of experienced professionals in order to bring you the most convenient service at the lowest price. We are a full-service Customs Broker that specialize in both commercial & personal imports of all types of products.
Clearit USA is revolutionizing the industry as the first truly “online” Customs Broker offering live online agent support, flat-fee service, and online billing & payment. Whether you are importing by Land, Sea, or Air, ClearitUSA.com can clear at any border point across the US.
Reviews 964
Sylvia Franklin
Dec 23,2024I will never recommend this company, and if you’ve had good results praise God. THEY ARE HORRIBLE! I’ve been dealing with a nightmare trying to get registered since 11/25/2024 and today is 12/21/2024 (3) more days it will be a month. It only took (10) days for the manufacturer to prefab the the item) The seller of the product that I ordered from in China, just cannot believe how many times we’ve submitted the same document over and over approximately 20 or more times, not including all the telephone calls daily or every other day without results of getting any further to receiving my package. I’m so thankful that others has been able to successfully get their order, but I’m telling you this has been a nightmare and is still going on. It’s hard up-root and start over with another company, because every day I’m thinking I’m gonna get that much closer to geting it done. If anyone knows how I may contact the CEO Adam Lewis please give me that information. This is so frustrating and so undeserving for anyone to go through this. Monday I’m going to contact the BBB with hopes, they will be able to help me with Clearit Custom Broker. Thank You and Be Blessed!
David Murphy
Nov 20,2024Painfully slow and incompetent. They haven't replied to emails for days and their phone number is just a voicemail. Trying to work with Clearit has cost us around $50k in lost sales so far.
Tim
Oct 28,2024It was easy and painless.
sarahsnapperrock.com
Oct 10,2024Clearit made the whole process simple and straightforward with good communication right the way through. It's great to receive update notifications straight away and I can log in to my account anytime to see shipment status. I'm very happy we have switched our customs clearance to Clearit.
Marc-Antoine Lombardini
Sep 29,2024I had no experience clearing equipment from China. Clearit made it clear and easy every step of the way.
Frank Avila
Sep 27,2024As a first time importer, it was very easy. Instructions were clear, notifications were consistent. Great experience.
Casper - BlackDiamond Squeegee
Sep 26,2024As Always a pleasure to use Clearit for imports. Efficient and easy to handle with a great overview
sam
Sep 23,2024Excellent service. Fast response
mark
Sep 20,2024It’s a snap with ClearIt. The communication was fantastic and I always knew what was required.
Carter
Sep 16,2024Always extremely responsive and very helpful and knowledgeable customer service
Lori Bohm
Sep 16,2024There were no snags, communication was perfect and I was able to understand what was required of me so that there were no delays. The whole process went smoothly.
Sandra
Sep 13,2024Our first shipment into the U.S. was incredibly smooth and seamless. We were able to focus on our business while Clearit handled everything related to customs clearance, documents, and more.
JEFF
Sep 12,2024They do a great job! Very helpful and keep me informed through the process. We will use them for all our shipments going forward.
clifford cernuto
Sep 03,2024Clearit was always vigilant to make sure I have the correct paper work in. They where willing to be part of emails from seller so as to visually review how the paper notices were being transmitted correctly.
John
Aug 30,2024There were some delays with my item, marks hold, etc. This was also a transition shipment which seemed to confuse some folks. I contacted Clearit and Mr. Conkrite went straight to work and received clearance before the time was up. I would definitely recommend their services. I have zero experience with this process but was curious about a couple of things I don't understand. 1). I read that items valued under $2500.00 do not require a bond. (my total value was $1559.00) 2). Mr. Cronkite sent me the suggested codes, and I was okay with them. But I looked into them further and was curious why they weren't the same codes the shipper used? I have some friends that are considering purchasing a similar item, and I advised them to contact Clearit before completing the transaction.
John
Aug 29,2024This was my first experience with importing anything. I was surprised that my shipment was cleared while it was still in the air! I was a little frustrated at the time delay between my questions and your answers. Next time, I'll be more patient.
YCF Inc.
Aug 28,2024Great job as always!
MCMJ Supply
Aug 16,2024The whole process was done quickly.
Zucker Foods Llc
Aug 16,2024The Team is great
100 Walnut Street unit 004, 12919, Champlain, US
http://clearitusa.com
SERHII HAVRYLENKO
Dec 31,2024This is my second time when I use their service. There was some stress at first time and now it happened again. I uploaded documents, provided by producer and shipping forwarder into their system. Shipping forwarder expect for ISF file. On their site there is: Who files my ISF and when? Your Customs Broker will file ISF on your behalf at least 24 hours prior to cargo leaving its port of origin. ---- Today is a day when my package should be shipped and ClearIt did not prepare this ISF file. I sent them information on December 26 and up to December 30 I did not get any answer. They have weekends and holidays. Nice, yeah? You may have penalty for 5-100k, but they are so tired... I asked in chat and sent emails to listed email addresses, someone waked up there and said what I should to fill blank ISF form, which they just sent me. There is a lot of fields, which are not clear for me. Previous time I did not do it, they made it. This time, by some reason they said me about this, at last day, though ISF file should be provided in 48 hours before shipping. And bond should be bought in advance. Info from their site: What happens if ISF is not performed? Failure to file your ISF can lead to stiff penalties, increased cargo inspection, and an overall delay in receiving your cargo. Penalties range from $5,000 USD – $100,000 --- I really angry. Second really bad experience. Next time I definitely will avoid this company.