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Reviews 27
Rebecca Mayhem-Clegg
Jul 11,2019After looking EVERYWHERE for a small shower door with black hardware I found Click Bathrooms and their bespoke design service and am so glad I did! The service and help in designing the door was great and the door itself is stunning - ultra modern and fantastic quality. It has replaced a shower door which was an eyesore and become a standout feature of our bathroom!
Roxana
Apr 05,2019Unfotunately, had to email them since there was no sign if my shower enclosure. Once I let them know they were very prompt. However, one of the metal bits had a dent and they sent me a bifold instead of the pivot door i have ordered, but it was too late since the plumber already installed it. And i specifically wanted a pivot door, so i was really annoyed... Product itself was nice, except the dent.Emailed them about sending the wrong door after having to chase, however the blame has been put on me that i did not check the product, rather than taking responsability for their bad service and at least apologising.A further issue is the delivery, no time slot, no nothing, if you are not in , tough luck. All in all, I would not use again.
Holly Jones
Oct 19,2018Received and installed our beautiful bespoke shower door and panel unit. It is excellent quality. Took a month for the delivery but worth the wait. The delivery driver was very friendly and I received excellent support in the lead-up to my purchase
Christina Eriksson
Apr 30,2018This company has no idea what customer service means. For starters they sent the wrong seal with the shower door, and they refuse to send a new one because the one they did send has been fitted (since we assumed it was the correct seal - do you know the difference between a sweap seal and a bubble seal?!) I have been trying to reason with them, but they are not taking any responsibility for sending the incorrect seal and want 30 pounds for the correct one to be sent. Secondly I have explained several times that the builder that fitted this door has left the build as they were incompetent and left a gap that is too small. I am just asking them to kindly help me find a solution to the problem at hand. It is a matter of finding a seal that fits a gap that is 3mm less than what they have sent me already. BUT, they keep telling me the door is not fitted correctly, which is part of the problem I raised from the beginning. Arghhh, I feel like I am talking to a wall. I have been in an email conversation with them (since they refuse to speak on the phone) for almost 2 months now. We are getting nowhere on a solution to my problem and we are going in circles. I am confident we could have solved this over the phone if they would have just called me back... I find this absolutely appalling that after spending over 500 quid on a shower door I cannot get any proper help from these people.
Tim Donaldson
Sep 24,2016Their service, advice and fast delivery was brilliant and extremely helpful. The products we purchased are top notch and the prices paid were very keen. I would highly recommended this company.
Stuart
May 11,2016First of all I'd like to say a big thank you to all the Click team for helping us out and being very patient (especially Mike)! We bought a bathroom cupboard for our new house. It arrived very quickly, but upon bringing it up into our bathroom we weren't happy with our colour choice. We phoned up Click and asked if we could swap for a different colour. This was easy as they clearly show there number on the site, no silly contact us forms. I got straight through to a real person in England (shock!). They have a 60 day return policy so they took it back and exchanged it for a white unit. I'm more than happy with it and I'm grateful there are some personable and reasonable companies out there online! Thanks Guys. ST.
Susan Gordon
Oct 11,2019I needed a shower enclosure which was lower than standard height. I had contacted Click Bathrooms as we were entitled to VAT. They dealt promptly with that. The enclosure was ordered when needed arriving within a couple of days. Am delighted with it and would thoroughly recommend to others. All in all this was a seamless transaction so many thanks to this complany.