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Reviews 106
Grahame sievers
Jun 24,2016Very smooth process, good communication and ready to assist if needed
John Easey
Jun 23,2016From the outset nothing was too much trouble. I had the great pleasure of Samantha Tannous looking after me. I had 2 mortgages to refinance and although there were some hurdles, Samantha was amazing and always just an email or phone call away. She followed up on everything and was always happy and very knowledgeable. I also had the pleasure of dealing with Vinh Lam. He was also great and very helpful. I would recommend Click Loans to everyone. They get the job done and make a sometimes stressful and difficult experience easy. I hope you are lucky enough to deal with Samantha & Vinh. John Easey.
Stanley
Jun 22,2016I refinanced my home loan to ClickLoans and everything went smoothly, although there were some delayed responses and it provides a good service overall. I would like to recommend this company to others.
Tara-lee Irvin
Jun 20,2016I would thoroughly recommend click loans for you home loan needs. No matter what your situation they will guide you through the process one step at a time with no confusion. I would recommend Lauren Brown and Sarah Walwayn for their personal service and updates throughout our process. Very professional and mostly online making it easy to upload documents etc at any time. Straight to the portal and your personal broker.
Lee Dyball
Jun 17,2016I run my own business and do not have the time to run around to banks and finance companies so I thought I would give an online broker a go. After doing some research online and through ASIC I was happy to give Click Loans a go. WOW! the whole process was just so simple and easy. Downloading documents to their site was a breeze and if any issues arose they sent through an e-mail and we very quickly addressed the issue. The one thing that I would say is when sending e-mails to them I cc'd anyone that I had dealt with just to ensure that everyone knew what was happening and then found that they were doing the same. Great communication resulted in a very smooth process and on time settlement. Thank you Click Loans - you've won me.
Ian Samson
May 26,2016Laura Gibbs, the finance consultant was excellent. Followed up with everything and stayed in touch throughout the whole application process. Only criticism was final settlement date from Click Loans was vague and reassuring.
Amir
May 20,2016From the first contact Ted looked after our interest and was very helpful all the way to the settlement date. We are very pleased with the final results. Thank you Ted and the team. Regards Amir & Zina
Brett Cox
May 18,2016Sam from Click Loans was terrific. I had some issue's with my Lender and he had it resolved in 1 day! Great people to deal with. Thanks again Sam
Chris Ranford
May 09,2016Came across this company when googling best mortgage rates and while slightly skeptical at first that mortgages could really be this simple I thought I would give them a go - plus I love to do as much business on line as I possibly can. So filled out the details on line and uploaded my documents onto my "dashboard" and then the process started and made speedy progress from pending to approved to settled, and all the while being updated from the Click Team every few days. Great and efficient service and refreshingly this company does what it claims. Super impressed and wouldn't hesitate to recommend them!
Steve and Vicki Corrigan
May 06,2016The concept of this type of assistance for sole traders is awesome however some of their so called experts need some serious training on how to step clients throughout the whole process. My husband and I have never done a loan of this type before and it was an extremely stressful experience thanks to the broker we got assigned to. Would definitely recommend Click just not the broker.
Abhishek
May 02,2016Excellent service from beginning to end, awesome experience. All the staff i dealt - Simon, David were extremely passionate and guided us very well though out the process
David Riddy
Apr 30,2016I found the whole process almost too easy and the staff organising the loan through them were fantastic. Helpful and good to deal with. For a person with a busy lifestyle, the service etc. was superb. Thank you. David
Enrico Garcia
Apr 29,2016The Click loan consultant who handled the refinancing of our investment property helped us all the way, from the initial requirements that we have to submit, the mortgage documents we have to complete and until the settlement of our loan. Most of the processes involved were done through phone communications and sending and receiving pertinent documents by email which made it very convenient for us. Through all these, the consultant was always available to give us advise on what to do. Lastly, the consultant was able to provide us with a very competitive rate that enable us to save money.
RC
Apr 28,2016Refinancing my home via clickloans and only have great things to say ! Sarah was outstanding with the service, prompt responses, clear with instructions and always kept me up to date with the progress!! Settlement day is today! Life saver she is and also thanks to Vinh and the rest of team at clickloans I can now finally get back on track !!
Alia Gee
Apr 08,2016I have recently decided to refinance my mortgage and a friend has recommended click-loans. Upon a contact from the company all the staff were extremely helpful and prompt. All of my questions were answered and the process was explained in detail. Even when the bank was delayed in processing my application my Finance Consultant Andrew was there to advise of the delays straight away. Thanks again and I’ll be sure to spread the word!
Nadia Lockwood
Apr 05,2016Everyone we dealt with was gracious, friendly and professional. We were regularly updated by phone or email as to where things were at and what time frames to expect on various stages of the loan process. Contracts and paperwork were clearly worded, with no hidden agendas. Much less fuss than the big banks, loved that 90% could be sorted whilst sitting at the computer, & would recommend with confidence.
Tas
Apr 01,2016I was very impressed by the overall experience of dealing with the Click Loan staff. Throughout the process Simon, Lauren and Vihn were only to helpful with nothing being to much trouble.
Jen Jennings
Mar 31,2016I am a returning customer and it certainly was a great experience, advice was sound, got great results. I highly recommend Sam and his team if you need financial advice, they do the majority of the work so you cannot go wrong. A professional, trustworthy and very knowledgeable team. Thanks a million Jen
Customer
Mar 30,2016I applied whilst I was on the couch watching tv one night. Easy process, able to upload docs, including photo of driver's licence, quick response time, quick turnaround time on house valuation through to final approval. Lots of documents to sign and get witnessed by a JP or similar - lots of paperwork in general. But at least that was the only reason I needed to leave the house in relation to the refinance.
Peter Neave
Jun 27,2016Hi Every one I'm self Employed & found the Banks wouldn't help With my Refinance of my House & Business Loans. I was struggling this year to repay my Business loans As work was very slow past 12 months. Thanks to Fadi & Click Home Loans For Unlocking the Equity in my Home. To Refiance myself & make life a lot easier For Myself & my Family. Would Recommend Click Homes to Everyone Kind Regards Peter Neave