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Reviews 106
Janelle Burns
Mar 19,2016Would highly recommend to anyone. Our loan was quite complex & could have easily been put in the too hard basket. My husband & I are self employed & this bank were the only ones interested in helping us. They went above & beyond my expectations. You really don't get service like this anymore. I'm very impressed.
Des Hartman
Mar 16,2016I really liked that the process was all on-line and the interactive messaging is a really good idea. You can see what is there, what is missing, etc. Would definitely recommend ClickLoans.
Leah & Trev
Mar 14,2016We refinanced our home loan through Click and Sarah was amazing. The time frame from start to finish was very reasonable and Sarah kept us informed and followed through with any requests we had in a timely manner. I have recommended Click to my friends and family and would recommend Click to anyone who wants a hassle free loan experience. Thanks Sarah for making this an easy transaction and adding that personal touch. Keep up the great work
Naomi
Mar 10,2016Worked really well for us. Staff all helped to get everything through smoothly and efficiently. With the rates it's hard to beat.
Piroska
Mar 09,2016We used ClickLoans for our first mortgage to buy an apartment. The online application was very easy and the customer service was great. Our account manager was on top of everything the whole way - especially when the timing was tight. I would definitely recommend them.
Peter Pollard
Mar 09,2016We received fast efficient online service from friendly staff. Any delays were largely down to us organizing the rquired paperwork. Once the loan had been approved, I found the paperwork involved in taking up the loan voluminous and complex but this may be the case for any online only lender.
mel
Feb 29,2016Simon was amazing. He helped me the whole time and always kept me informed. Would recommend them to family n friends. thanks click loans and most importantly to simon. He def looks after people and is so good in what he does
Peter Cordell
Feb 29,2016The process of starting the application was simple and easy. The follow up conversations were informative and importantly there was never any pressure applied to make decisions. The time frame from start to finish was very reasonable - the only frustration was my original lender taking so long to settle. I would recommend click to anyone who wants a hassle free loan experience.
Narid Bunnag
Feb 29,2016Their policies are great. But very bad staffs. I faced very bad situations because of the loan approval team.
michael carroll
Feb 28,2016Thank you to the team at click loans on helping me refinance , was a very easy process and the team wete great
Colin Beetge
Feb 16,2016Overall, I'm happy that I decided to go through Click Loans. The process was simple with everything online. There is slight room for improvement when it comes to feedback and responses to questions and turnaround times. The process from the commencement of the application took 6 weeks to the day considering the Xmas period and holidays. Overall, I'm happy with the outcomes
Ella Bella
Feb 12,2016CLICK LOANS can be done online - and I found the Team extremely helpful every step of the way when I refinanced my Mortgage recently. I knew exactly what was needed, and when it was needed, and was kept up to date with progress. Any queries I had were answered on the day (or by the next business day). Compared to any other experience I have had with MORTGAGE LOANS, this was a breeze. Thanks heaps, CLICK LOANS team
Hadi Jeiroodi
Feb 12,2016I appreciate clickloan's staff in refinancing my home loan without any hassle. I'm satisfied with the service I got.
Jen
Feb 11,2016Click loans finance team, are super efficient, I received timely responses to questions and queries. Professional and courteous team that have a can do attitude. I highly recommend Click Loans. Thank you Sam and team
James B
Feb 10,2016Good rates and friendly staff but can be hard to get ahold of on the phone. I dealt primarily with Sam and He would generally reply to emails within 24hrs. The application process is all online and relatively pain free but seems like they need better communication with their solicitors as the paperwork they sent through had forms I'd already provided and instructions to organise settlement dates etc with my current bank even though I'd been told that would all be dealt with by click. Sorted out with a quick message to click and yes they do organise everything for you (and settled 3 days after they recieved my signed contract!) Online banking seems quite good and easy to use. Sam was very helpful all the way through, all in all would recommend if you want a low rate, no frills refinance as long as you aren't fazed by the wholly online experience
Moon
Feb 02,2016Great rate and excellent services all through out from the start until the settlement. Ray and his team are fantastic and very professional with their services. I would recommend to my friends. There was no one moment that I regretted from switching to Clickloans.
Sean Connolly-greig
Jan 25,2016From the initial online application to dealing with the Click Loan's team the experience has been extremely professional and very easy. I would highly recommend Click Loan's to anyone who is looking for a easy, streamlined process. Kind Regards Sean Connolly-Greig
Peter
Jan 22,2016The company displayed a positive attitude, ability to overcome any issues, provide solutions where needed, and work with the client to achieve a mutually beneficial outcome. Thanks again Click Loans, Regards, Peter.
Raj
Dec 21,2015Never thought that refinancing is so much easier. Sam and Lauren are a great asset for Click Loans and goes above and beyond to help the customers. Without any hesitation, i recommend Click Loans to anyone. Great service, five stars.
Jocelyn Keir
Mar 24,2016Samantha was engaging .. Extremely Helpful .. Respectful and professional right from the first contact .. She kept in touch every step of the way and made stepping through the process an absolute breeze . On the day of signing Samantha went out of her way to meet me away from the office and ensure I was happy and comfortable with the jargon and complete understanding of the terms of the agreement . An absolute pleasure to work with as a customer of the service and would highly recommend herself and click loans to anyone considering finance or refinance. Thank you once again Samantha, the company are lucky to have found you .