Cli-Mate

4.5 (262 Reviews)

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Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices.

With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care.

If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to [email protected]

Reviews 262

4.5

Out of 5.0

Mr. Alasdair Anderson

Nov 06,2023

In stock, accurate part, quick delivery - thank you

Graham F

Nov 04,2023

Good price and excellent service. Ordered in the afternoon and delivered early next day.

K.Hartley

Nov 04,2023

At last, a company that provides outstanding customer service! Had an issue with a very small order, and the way Brandon dealt with it was fantastic. Very, very impressed!

Simon

Nov 03,2023

Delivered within 3 days, even though only standard posting paid for - excellent service

Ronald

Nov 01,2023

Best price next day free delivery deserves 6 stars

Huw

Oct 28,2023

Great price and quick delivery, many thanks

David

Oct 25,2023

Great Service and advice plus next day delivery included in price. Danfoss TWA-K Thermal actuator 230v

Robert Orgles

Oct 21,2023

The right product at a really good price, delivered the very next day, perfect.

Brian

Oct 20,2023

Easy to select item I required. Ample technical details. Easy to order. Very good order confirmation. Tracking clear and accurate. Item arrived on time and in perfect condition.

Andy

Oct 19,2023

I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the phone and the goods I had ordered arrived promptly. Due to a misunderstanding on my part, I had ordered an item I didn't need and returned it; Cli-mate arranged a full refund the day they received it. Full marks for both sales support and aftercare!

Sim

Oct 17,2023

Great services, Very quick

Ian Hill

Oct 17,2023

Bought a Heatmiser Neostat Wi-Fi thermostat to replace an existing V2 model. Stat arrived really quickly and installed the same day. Unfortunately, the unit went faulty the next day so I called Cli-mate. Call was answered straight away and I was put through to technical service straight away. They called me back in the afternoon as promised after speaking to Heatmiser. They confirmed unit was faulty and arranged for new unit and collection of faulty one to be collected within one working day. New unit in and seems to be working fine. Now, that’s what I call customer service. Everyone that I spoke to was really friendly and really helpful. I would definitely use Cli-mate again in future.

Derek Welford

Oct 16,2023

on time. excellent price

j farley

Oct 10,2023

very easy to order and pay and the parcel turned up next day as promised. A very good online business and will definitely use again

GT Silcock

Oct 10,2023

Right price delivered next day excellent service

Greyhorse71

Oct 07,2023

Quick delivery and product as described.

Diane

Oct 01,2023

Great price and quick delivery

Kathy

Sep 22,2023

As a non-tradesperson trying to project manage a refurbishment project, I found both Megan and Elle very helpful and also very patient. Many thanks for getting me what I needed.