To leave a review you need to be logged in
Reviews 891
Me
Jan 28,2025Very Good value And Very Good customer service perfect 👌
Sully
Jan 20,2025Took my reluctant father to hire a suit. Alison was 5* and made him feel comfortable with his choice. Alison is Coes and Maldon’s very own Gok Wan. Nothing too much trouble with every possible eventuality covered. Wonderful experience and would thoroughly recommend Alison and Coes.
vfisher
Dec 31,2024Great service. First product was received in excellent time. I had to exchange due to a product fault and the customer service and reshipping of the item was faultless. Definitely recommend.
Becca Grey
Aug 20,2024100% pleased with my online purchase from Coes. The price for my silver trainers was great, the service friendly and super fast. My trainers arrived this morning in a lovely neat package with a handwritten card, a nice touch. They fit perfectly. I wore them out to lunch and got lots of compliments. So all in all a happy experience - thank you.
Nick
Jul 20,2024Amazing customer service, a lady helped my son pick a suit for his prom, was an excellent service, could not fault at all. Suit looked amazing. Then came the bad news from my son that he was no longer going prom. Spoke to Goldings, they didn’t even ask for an explanation, they were happy and helpful enough, as I hadn’t picked up my suit that was still with them they gave me full refund. Will be now making this my new shirt shop & if I need a suit I know where I’m going. Excellent service.
Nick Aveling
Feb 04,2024Daughters went into buy expensive trainers, staff looked down their nose and decided they were not worth serving. They felt that it was because it was how they were dressed, they had just come from the gym. Shame as they missed out on 2 x running trainer sales which ended up in them spending their money in alternative shops, who were happy to serve them.
Ed P
Feb 04,2024Needed a wardrobe refresh, so popped to Coes: sales staff were friendly and helpful, there was plenty of high-quality clothing to choose from, and the prices were pretty good (I caught the tail end of the January sales). Will definitely head back to look at the new spring collections.
Robert Chitson
Oct 14,2023Needed an XXXl suit for my niece's wedding. Haven t bought a suit for years. Pity what was available off the peg was so expensive.So I decided to hire. Staff were excellent and knew their business. And they couldn't have been more helpful. Not a convenient journey,but worth it. Coes is everything a business should be.I needed help and advice for such a special occasion.The staff know how important it is,to get these things right. I will certainly go back should I need another suit. Many thanks to all the staff.
Alex
Aug 15,2023I had a great experience at the Maldon store, with the two lovely ladies working there. I had initially chosen Coes as the prices were more reasonable than other suit shops, but it exceeded my expectations in every way! Although I was hiring a suit rather than purchasing one, they put so much care and attention into making sure it would fit perfectly. They also spoke extremely highly of the company and owners, which was fantastic to hear. It was a breath of fresh air, and reminded me how high streets used to be filled with family run businesses. Thank you. I will definitely be returning in future.
Jas Mathers
May 11,2023Ordered a fragrance and it arrived within a couple of days - packaged very well. It was also priced very competitively.
Pat Bracey
Apr 06,2023Suits hired for son's wedding from Maldon. The service and quality of suits and shirts is outstanding. Nothing is too much trouble.
Kirsty Szymanski
Mar 22,2023Fantastic customer service! Call to check the item was in stock on Saturday, delivered Tuesday! Item was just as expected and included lovely gift bag. Thank you A+++++
Jonathan
Jan 10,2023Brilliant shop. Brilliant staff. How all shops should be. And a great car park.
Andrew
Dec 17,2022If you want to have your faith in good customer service restored, then please go to Coe’s In Ipswich. Staff are absolutely lovely, very knowledgeable and unbelievably helpful. They are not just a clothes shop but also have a great selection of unusual and thoughtful gifts for all occasions. And the parking is free. Well done Coes and please keep up the great work.
Chrissy Holland
Dec 02,2022Great school wear, last along time and washes well 😊
Name witheld
Nov 27,2022First time buyer with Coes. I needed to call to confirm something, and spoke to a very helpful assistant who called back as promised. Ordered item online, which was received quickly and well packaged. Would definitely recommend.
Luke C
Oct 11,2022Hopeless payment systems. After two attempts, I gave up. The first message was that I had entered the wrong code (?); the second was that my card had expired. However, I have entered my details correctly, and my credit card is valid. Plus, they want a phone number with your billing address when there is no need for it.
HappyShopper
Sep 06,2022It's always a pleasure to shop in Coes. The staff are always friendly and helpful. All the different departments are beautifully laid and presented too.
Stephen
Jul 20,2022I have shopped at Coe's in Ipswich and Felixstowe for 3 years and have always had excellent customer service from every member of staff in both stores. They are all friendly, helpful and always happy to chat. If there is a particular item you want, they will go out of their way to get it for you. This is how shopping should be. I could not recommend them highly enough.
Annabel Brown
Feb 19,2025I went into Coe’s in Maldon as I needed a dressing gown for my partner and had no idea what I was doing. Alison went through all the options with me and has ordered one down from the Ipswich store. She is brilliant