CollectorsPrints.co.uk is the UK’s leading online retailer of limited edition prints and sculpture. We sell work by more than 500 living painters and sculptors. There are more than 10,000 artworks online and our genres include abstract, pop art, figurative, landscapes, cityscapes, floral and seascapes and marine.
We offer stylish and inspirational artworks to suit any interior setting along with our bespoke framing options and showcase an eclectic range aimed at both collectors of art and newcomers.
Great service, kept up to date every step of the way and very well packaged! Love my picture. Thankyou
Megan was extremely helpful a very good professional service. We are extremely pleased with our Doug Hyde picture. We would definitely recommend this company
Easy to order. Price perfect. Delivered within a couple of days!
The print is beautiful and I wouldn't hesitate to use you again. The print arrived on time, safely wrapped and the customer service was good front start to finish.
Picture was received swiftly and safely. Price was really competitive and I was kept informed during the process. Could not fault service. Will definitely use again.
Good polite service via Megan. As it was a birthday gift I was assured it would arrive on time. After chasing it up as it failed to arrive I was told it was sent to the wrong depot? It still took another week for it to arrive. A disappointed customer, shame.
I ordered two prints before Xmas due to circumstances out of their control my prints were delayed and got lost in the post. Collector's Prints (particularly Megan) kept me informed at all times and moved heaven and earth to make sure I got the prints I wanted as they were in short supply. In these days of faceless technology it was so refreshing to receive some good old fashioned excellent customer service I would definitely recommend this company and will use them again without hesitation.
A fantastic company to purchace from packaging of frames comunication and speed 10/10.
Received three prints from this company.....all brilliant quality and arrived earlier than stated so I was very pleased with the whole service.
Thank you to Collectors Prints, I really cannot fault their service and knowledge. I ordered my artwork just before Xmas, and although was advised I had missed the 'guranteed for Xmas delivery' deadline, they managed to pull out all the stops, and I got it on the 23rd December. They kept me fully updated throughout and once the artwork had arrived they even called to make sure I was happy with it. The packing couldn't have been any more professionally done, I was very impressed. Finally the delivery service from their courier DHL was faultless, they attempted delivery, and carded me, but they were extremely helpful when I re-booked, and came when they said they would, along with a polite young delivery driver. The artwork looks stunning, and I am a very happy customer - Thank you to you all.
Loved the print on line and placed an order. Problems with the website should have warned me to go elsewhere. So was phone and told framing would be £225, not £60.. decided to buy without frame. Was not really told when to expect delivery but as it was for Christmas and ordered Mid November not too worried. Was then told to expect delivery (I had asked for item to be left in storage cupboard as I work all over the UK), got home and found 2 cards from TNT with missed deliveries. Tried to re-arrange on line but TNT site said there was an error – shipment duplicated. Rang Collectors Print – was told someone would ring me back that afternoon, 2 days later – no call. Rang Collectors print again – was told ‘it slipped their mind’ – well a £425 print for a Christmas pressie shouldn’t slip someone’s mind if you ask me! New delivery promised, new delivery failed … I am rather more than displeased at this point. Collectors Print then say they are trying to arrange a ‘little something’ to compensate – needless to say this failed to materialise too. So don’t use this company if you can help it. Update I was contacted by the seller but due to being customer facing at work was unable to accept the phone calls. As pointed out the price I quoted should have stated £125 (approx). When I placed the order I clearly stated that the item was to be left in a safe place as I work all over the country so could not be there to accept the item, if this was not possible to change the carrier delivery point this should have been discussed with me prior to the order being processed and hence contract conditions agreed between the two parties and money changing hands. I was pleased to finally have received the parcel which was NOT left with a neighbour as stated but was left in the safe place stipulated at time of order. My main complaint was about the poor communication and updates on delivery 'slipping my mind' by the staff has been conveniently overlooked in the response from the Collectors Prints. If I was the supplier and I had had a problem with delivery I would ensure that a follow up with the customer took place i.e. ringing with delivery information and then a check-up call to see it item had been delivered, I would also have ensured that the ' trying to arrange a ‘little something’ to compensate ' was also followed up even if this was negative - poor show all round.
This is the third time I've ordered from Collectorsprints and I've not been disappointed. The quality of the prints is superb and they are competitively priced. Each order has been well packaged and arrived on time. What more could you ask for?
I would like to thank collectors Prints. They managed to get the print I ordered out in time for Christmas and even sent a presentation certificate just in case. Will order from them again
I've ordered from Collectorprints before - great to deal with. This last experience was amazing though. I didn't place my order until December 13th and was contacted the next day to say they couldn't guarantee Christmas delivery but would send a card with the details and do everything they could to get my framed print out. Totally my fault and they didn't need to do anything - however received my 'actual' print yesterday (22nd) beautifully framed and heavily packed. I am so pleased. The present recipient is going to be over the moon. THANK YOU SO MUCH
Top marks for service - with minimal time given to collectors prints for my order, they managed to source what I required (in the busy run up to Christmas, may I add) and dispatch it so I received it well in time for the big day. Brilliant to deal with, everything was made easy and the whole transaction was streamlined - thanks for everything.
This is the second time I have used this company and they have never failed me yet! The prints have been packaged very well and delivery has always been very quick! The quality of the prints are beautiful and they come with certificates of authenticity. Very happy with this company and I would recommend them to anyone!
The print I ordered arrived in good order having been well packaged. There was a delay after the order was placed and I was contacted by phone and left a voice mail that was followed up by an e-mail but it was another 7/8 days before I received the print during which time there was no update on progress even after I sent a follow up e-mail so it was a bit of a surprise when I found out the goods were out for delivery.
The whole purchase experience was excellent and delivery as advised via email.
Excellent customer service, all questions answered and when damage was sustained from transit handling (CP has now changed courier companies) they dealt with the matter quickly and professionally leaving us satisfied to make further purchases which have been spot on! Highly recommended.
Lisa
Apr 01,2017Really love my painting now has pride of place above my fireplace what a stunner!