CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
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Ordered goods over internet on 29 May 23. Chased why goods not delivered by email on 13 May. Email from Swati 15 May indicating I have outstanding payments on my account so goods cant be delivered. Made phone call 15 May - will call you back - no call back. 15 May received blank email from Swati. 16 June emailed last 2 pay pal payment details to Resmed customer care. Called again 19 June $253 outstanding on my account (i.e Resmed has not allocated my last 2 Pay Pal Payments I have made and indicating I still owe money). After waiting on phone for 40 min with Swati goods now dispatched (supposedly)
Not having to worry about new and clean attachments for my machine
Easy to order Order arrived on time
a good product and quick deliver
Fast delivery
Filters fitted, correct for my machine, very easy site to purchase from
Good service and quick delivery
Quick- and what I ordered, great communication
The service and support was fantastic. Simplicity of joining the trial and receiving the equipment in the mail with return freight pre paid.
The product I purchased is exactly as stated and works amazingly, and delivery wasn't too long.
Fair pricing, fast delivery
Service was good and punctual with delivery scheduled very quickly. Only downside was I was not able to use the purchase as did not realise the purchase was machine only. I then needed to purchase shoes and mask which possibly meant the purchase was not as good as I thought
Prompt delivery.
I quite regularly purchase cpap accessories from this site. I have always received great service and speedy delivery.
Most of the order not supplied. I had to chase the reason.. . Out of stock
Great customer service, clear precise instructions. Great Product, was given great follow up service.
I rang customer help to get the service officer to identify the part I needed, I told her that one of the magnetic discs on the mask had come off. She suggested a part and i agreed to purchase it. It was only after I did some more research that evening that I realised she had identified the wrong part, so I placed a second order in for the right part.
easy ordering and prompt delivery
Have used CPAP Australia a few times now. Also get good service and a quick delivery.
ROBERT CONNOR
Jun 19,2023It is very simple – what I ordered arrived complete and on time. I should add that another supplier from whom I ordered online sent the order quickly but included three Mentos peppermint sweets which is a simple and inexpensive way to delight the customer. Next time I'll be hoping for a Cherry Ripe.