At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Authentic filters and mask for the Phillips Respironics DreamStation, not cheap knock-offs like other sites sell. Delivery was on-time.
I purchased the soClean2 from CPAPDIRECT in early September 2020. There was a minor issue with a missing adapter. I was called by the service manager who resolved the problem promptly. He was personable, professional and apologetic. I received the part within a day. I’m enjoying the SoClean 2, staying safe, and feeling healthy. Thank you Gregory!!!
Hassle free, quick shipping.
I received my headgear, it is the right one. My question is who should I be ordering from, you or Aerocare? Have never had to pay with Aerocare, and you charged me 30.00 for the headgear? Do I need to return for a refund?
We ordered what we needed, and it was delivered promptly! Great service!
Good service. Quick delivery
Prescription issue was handled immediately and seamlessly. Product arrived a day earlier than expected.
Great Products And Excellent Customer Service!! Thank You!!
The adapter chamber for So Clean does not have a gasket. It should be sold with a gasket because you have to have one for the ResMed to work. Otherwise, you have to use an old one that is six months old with possible bacteria over that time frame.
so easy and quick
I appreciate the prompt service and the phone call from staff who helped me in choosing my battery equipment. They also helped me in setting it up and I will use this company again. In fact I referred and bought a second system for my fiance Weeks Later. Jeff Hendrix
The supplied cpap nose pillows and headgear is much more comfortable than my old nose cpap gear.
The unit I ordered was to replace an older unit that stopped working .I was familiar with the unit and knew what I needed. I did not include an adaptor on the order, since I already had what I needed The person processing the order did not know this, and took the time to call to see if I needed an adaptor. A very considerate way to be helpful.
Great service
Fast and correct
Website easy to use and the product arrived quickly, thank you will order from again!
The ordering process was very easy. I received my order quick.
I continue to receive solicitations for ordering supplies that are "paid for by my insurance". When placing this order, I was required to provide a credit card number without any reference to what portion of the order would be paid by insurance. Would like to get clarification on what portion of the supplies are covered by insurance (essence)? Thank you in advance for your response.
Great website, easy to use and place an order. Needed information was accessible and easy to locate. Customer service was prompt and addressed my concerns quickly and ably. Thanks for taking such good care of me! Highly recommend
Paul Dolata
Oct 10,2020Shopping around this was the best price I found. The delivery was fast. All-in-all the experience was good. I'll be back.