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CPAP Victoria

Hosted by David Simmons

4.5 (757 Reviews)

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CPAP Victoria stands as one of Australia’s premier CPAP suppliers, dedicated to enhancing the lives of those affected by sleep apnea. We offer an extensive range of CPAP equipment, including advanced sleep apnea machines and a comprehensive selection of CPAP supplies—all available online at competitive prices. Our commitment to premium service ensures that patients receive the best possible care, supported by medical professionals to guarantee the most effective treatment for Obstructive Sleep Apnea.

At CPAP Victoria, we take pride in our Service Guarantee, which encompasses not only CPAP sales support but also personalised CPAP trials, allowing customers to find the perfect solution for their needs. Our focus is on delivering thorough product service and technical assistance across all facets of sleep apnea therapy. We provide ongoing CPAP support, maintenance, compliance guidance, and mask fitting assistance, ensuring a seamless experience for our clients. With a team dedicated to excellence and a passion for improving sleep health, CPAP Victoria is your trusted partner in achieving restful nights and better overall well-being. Experience the difference with our high-quality products and exceptional support tailored to your needs.

Reviews 757

4.5

Out of 5.0

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Ms Marilyn Jones
Aug 03,2024

Detailed and accurate recording of data. Prompt transfer of information to my respiratory specialist. Equipment clean and appropriate to my condition. Staff understanding with clear communication skills.

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Coralann Walker
Aug 03,2024

Very helpful staff who explained everything so well, very kind and understanding staff. A really good experience made so by the Shruthi Menon.

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Matthew Armstrong
Aug 03,2024

They were very helpful

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Allan Von Richter
Aug 03,2024

I was surprised when I was found to have extreme sleep apnea but was referred to CPAP Victorias Berwick branch. They have helped me out in line with the recommendation of the doctor in getting a machine and mask that worked for me after 2 x 4 week trials.

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John Knight
Aug 02,2024

Livinia is nice and friendly. Very helpful and guided us through the process.

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Jan
Aug 02,2024

Knowledgeable staff and product availability.

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Alexander G
Aug 02,2024

Very helpful and knowledgeable staff. Were very accomodating with appointment flexibility and extending my trial period. Allowed me to try a variety of masks and machines.

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Matt
Aug 02,2024

Helpful and polite

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Judy Stubley
Aug 02,2024

Very knowledgeable, helpful. Friendly staff

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David Allen
Aug 02,2024

Explained everything well. Maybe could have mentioned some of the common issues experienced I the first few days.

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Hasheruzzaman Khan
Aug 02,2024

Good customer service, awesome service

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Lidia stojanovski
Aug 02,2024

The staff at CPAP Victoria East Geelong office, and specifically Janet, have been amazing. This was my first time getting a CPAP machine after being diagnosed with Obstructive Sleep Apnoea. They taught me how to use the machine, how to trouble shoot and also trial a number of masks to see which was best.

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Tamara Habres
Aug 01,2024

Staff member Alyssa was excellent. She was able to answer all my questions and walk me through my options. It's nice to be able to walk in and talk with someone knowledgeable without having to make an appointment. I could have bought my machine cheaper elsewhere on line, but I preferred in person shopping.

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Ashok Nayak
Aug 01,2024

CPAP Victoria offer an option across 4 weeks to try multiple face masks across different makes and models of CPAP machines. Using these machines is a new experience for most people, so working with a good consultant can be very helpful. Best of all, there is no pressure to buy anything. Tessa is an excellent consultant - highly knowledgeable, patient and professional. She took the time to understand the issue, sleep patterns and challenges before carefully trying masks for a good fit. At the end of the trial, when it looked like the sleep issue was going to be solved by other changes, she happily closed out with her best wishes and no pressure to buy anything. The trial is very affordable ($160 for 4 weeks including consultation) vs the cost of the machines ($1,800 to $2,100). So it is a great way to ensure you buy a machine and mask that you have tried and are comfortable with. They are very focused on ensuring their clients get the best. So they allow you to mix and match masks and machines from different manufacturers, which gives a lot more flexibility. Overall, CPAP Victoria are highly recommended.

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Rouse
Aug 01,2024

Purchased new accessories for my CPAP equipment Easy to deal with and everything as expected

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Gareth
Aug 01,2024

Very professional experience. Serviced all my needs and explained everything I needed to know. I'll be going there in future.

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Peter O'Connell Lalor
Aug 01,2024

Very helpful. Highly recommended.

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Lou G
Aug 01,2024

The purpose of ringing a company is to actually speak to someone. This is exactly what happened at CPAP Victoria. And then to find someone who can help you out immediately is the cherry on top. Wonderful service.

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John Doyle
Aug 01,2024

I had a Fisher and Paykel Vitera mask which has a protruding plastic piece as part of the headwear. I managed to snap it off and went to my local CPAP shop to replace it. I was told that it was not economic to carry parts and I would have to buy a whole new mask! The piece I broke was worth a few dollars at best and I had to cough up $160.

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Belinda Allen
Aug 01,2024

GREAT SERVICE

1300 750 006 [email protected]

, , Victoria, AU

http://cpapvictoria.com.au

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