I had an excellent experience with the help of the clerk, she was knowledgeable and pleasantly spoken.
Gerry was very professional and patient with me as I had a lot of questions and was very frustrated with speaking with numerous CS people by the time I talked with him. He did a very good job giving me info and answering my many questions
great very kind person, very patient with me and much appreciated, love TransUnion,
The gentleman I talk to was very courteous and patient in answering any of my questions it was a good experience thank you
Was a little long due to the unfortunate situation of having three credit accounts opened under my name but I am glad I was able to be helped and hopefully they will be disputed soon!
The customer service representative Khadija was wonderful and clarified a lot of questions I had and able to understand Thank you Gail Baker
Great experience thus far! Ty
Patience and fast acting
So far I feel service was good but my issue is not yet resolved so I can’t say for certain. Akeem was pleasant.
Nick was a tremendous help in dealing with our accounts and rectifying our situation. He guided us through the report with ease and constantly reassured us during the process. He is an asset to your team!
The lady I spoke to gave me more helpful details on exactly how I could help improve my credit score. She went out of her way to get deeper into my credit to tell me exactly what I need to get removed or what I need to do to improve it.
Ardy was very helpful and answered all of my questions. She helped me better understand my points and what I can do to raise my credit score. I have a better understanding now. Thankyou!
The person was very professional
Excellent customer service
John Haymes was extremely knowledgeable and understanding about everything. He helped me get through the paperwork and with the correct way to fill out the forms. All in all he was wonderful.
I got step by step instruction from my agent who was knowledgeable about the processes I was to take. At the end of the experience I felt more secure about my credit, even though I wished the charge was lower, bearing in mind that I wasn't the one who inputted the information incorrectly. An overall great experience.
Cody, she’s very professional and well spoken person. She’s so good of taking care of customers like myself. Thank you Cody.
I was thoroughly impressed with the exceptional service I received! Luis, the agent who assisted me, was outstanding. He provided detailed answers to all my questions and demonstrated remarkable patience throughout our interaction. His professionalism and expertise made a truly positive experience.
Spoke to (patrice) if she isn't the manager she should be she was so helpful and knowledgeable definitely employee of the year
Edwin Boone
Jan 07,2025I was told that the company will remove my negative items off of my credit report and my inquiries off of my report too. I understand that they say it takes 30 days to pick up the scores and to resolve some issues. I think that that experience is a great opportunity for people who want to build the Credit back up in life. I understand and it’s very thankful for the privileges and opportunity that you represent.