I allowed a friend to use my card for their .99 cent offer to check credit. Without authorization, they charged $350 to my card. Then the next month, they charged an additional $99, then $49 again. They weren't authorized to do this. Made complaint with my bank and tried calling them to dispute. I got a busy signal when I called. Every time. Plus they never did one thing to help my friend, even though they took a lot of money. They are crooks, plain and simple.
I’m glad I called, I thought my phone number just needed updating it turned out other things turned up.
The lady was EXTREMELY helpful and supportive. Everything was explained clearly, steps were taken to repair my credit report. I appreciate her so very much. I think Keesha is her name. Please PLEASE thank her for me.
Great service
Elsa was extremely friendly and understanding! She helped me with a payment plan, showed me marks on my credit that I didn't even know were there and explained the entire process step by step to help me understand! If you need credit help, I highly recommend!
She was very professional and honest.
Manevia was very experienced in her line of work this is very costly but I hope to benefit from it. Thank you
She was knowledgeable and understanding and was great at walking me through the process.
Nixon was kind nice and respectful with me. Along with going in to the detail and being very honest on what I should do and how to move forward with my credit.
Hello my name is Rodney Jones Jr I called today in regards to fraudulent activity that occurred with my identity and lady named Dianna helped me out and display excellent customer service. I want her boss to know they need more individuals on their team like her and she very sufficient on giving info that I needed and very precise in handling the matter at hand. Thanks Miss Dianna and the credit bureau team merry Christmas and happy holidays
Handled my question and other items with respect.
Well my identity was stolen and they have been so kind and on top of things and I greatly appreciate them and their hard work
I am overjoyed with your Specialist agent's R.B. and Jezelle. The customer service, patience, instructions, guidance and most of all the CARE, and professionalism received was over and beyond my expectations. Job Well Done! I am thankful for their help. This experience will never be forgotten.
She was great
Nadia was able to help me get my creidt score into the good
I had most amazing professional, kind, and all around great experience with Ms. Manevia, she was so patient with me and helped me through my process. Thank you so much Manevia.
She explain everything very well very Profesional an a good helper I'm very thankfull for her service so thanks to Gianna very respectfull
Nixon was the best part he was funny professional and he helped me out alot he went over everything. Come January I hope to start up with your company. Thank you Nixon God bless.
Young woman did a great job
Michael Reaves
Dec 19,2024Nadia, assisted me and she was very professional and helping me accomplish what I needed done. She was patient and very knowledgeable about her job. Thank you, Nadia!