DCTUK
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Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.
We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.
We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.
Reviews 824
Tom
Sep 20,2016DCT sent the carpet tiles quickly, well packaged, and they arrived totally undamaged. Customer service was excellent, and the price was amazing too. There were no negatives, I would definitely recommend them.
Jonathan
Sep 20,2016The staff at DCTUK were informative and helpful throughout the process. The product is excellent and the whole process provides great value for money.
Luke
Sep 20,2016Lots of choice, great prices and good quality products!
John Edward Corrie (ted)
Sep 17,2016Open for inspection any time.
Tracey
Sep 16,2016I've never contacted a more helpful group of people than DCTUK. Nervously I started an online chat as a mum with 2 boys & no knowledge at all. I asked for advise for a durable but soft carpet tile for bare feet and was even more vague with colours being greyish & plumish. The sales person was amazing sending me links to suggested tiles & colours and actually calling me on the telephone to assist me further. When enough tiles were't available in 1 range they checked when they would be or for an alternative. The tiles came on time & totally true to colour. So easy to lay & cut . Fantastic Team who deserve more than 5 stars !!
Phil
Sep 16,2016I am on a budget and ordered some cheaper tiles , delivery was very quick and good service, however when I decided the tiles did not suit my room as they looked much darker online I asked to return them. I was told someone would call me to arrange collection. I did not get a call just a very blunt email about collection. I Wanted to purchase some different tiles but I never got the chance !!! As no one spoke to me. I feel like my purchase was low key and because I didn't spend a lot of money ( just under £90) I was not a valued customer . I have since gone elsewhere and got great service. Very disappointed by customer service but cannot complain about speedy delivery.
Judith Scott
Sep 15,2016Received Heuga carpet tiles really quickly as promised , originally tried to get someone to fit them for me , but they didn't turn up ,so have managed to fit them myself with instructions from the website ( my husband is very impressed ! ) the quality and colour is perfect and looks lovely in the dining end of our kitchen . I bought these without sending for a sample this shows how good the colours are on the website because the colour is just like I hoped it would be . Thank you for excellent service would recommend .
Derek Stuckey
Sep 13,2016Excellent service, nice people to deal with, good price and delivered on time, highly recommended.
Mr Tetlow
Sep 08,2016Had a problem with an online order. Customer services contacted me sorted the problem and honored the extra discount which had expired. A good company to deal with and highly recommended for price and quality of customer care.
Sam
Sep 08,2016I can honestly say that DCTUK were a pleasure to do business with. The website is so easy to navigate around, choose samples, review what you've chosen etc. Samples sent straight out as was main order. In these days online mail order etc, this is a shining beacon of how it should be done. Further more, I had cause to phone them, and got to speak to a real human, straight away, who could help, without being passed from pillar to post!
Sinead
Sep 04,2016Ordered online and received a message the tiles I wanted were out of stock. I needed something quickly as we had visitors coming. Sales person that I called was amazing. Spent time discussing what I needed. Made appropriate suggestions and got samples to me the next day. She then rushed through my final order to get it here in time. Can't fault them.
Chuck
Aug 31,2016I was looking for Heuga carpet tiles to replace some that have got a bit tired. Checked out the local supplier who were reasonably helpful but said they would have to order them in and they would take around 10 days. Searched on-line and found DCT, same tiles, half the price, 48 hour delivery. Whats not to like?
Mark
Aug 31,2016Pleased with the look of our Huega Really Random carpet tiles. Extremely efficient service and prompt delivery.
Leighann Green
Aug 30,2016We were looking for some carpet tiles for a last minute small refurbishment of an office. We came across these online and i was very impressed with the selection and the quality. The price was also more than reasonable and i was amazed with how fast the delivery was!!! Will definitley be using them again.
Ruth
Aug 24,2016Really quick and easy, definitely will be using this company again ! .
Carole Clark
Aug 24,2016Efficient service, quick delivery and good customer service
Mrs Tarrant
Aug 18,2016I would definitely use this company again. Website was good and the chat facility for assistance. Excellent delivery and timely returns process for some tiles that were ordered in error. Really pleased with the product.
Hannah Johnson
Aug 15,2016Excellent product, easy to use website and very good service. I
CustomerMrs. Maureen Distin
Aug 15,2016The service was excellent, very helpful, and good delivery time. The carpet tile are very good, they look great. I would shop with you again and recommend your company to anyone, good luck for your future, Maureen Distin
21 Brookfield Business Park, Muir Road, L9 7AR, Liverpool, GB
http://www.dctuk.com
Noel Gotts
Sep 21,2016Excellent service at very competitive prices